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Crash to desktop 1.04


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#1
Quels

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Jumped into the game after installing 1.04 and startet chain casting Cleansing Aura and Holy Shock - went fine untill the 10th cleanse or so, then crash to desktop. (same problem I've had since installing Awakening - played through the original DA without problems)

Running Vista 64 bit home.
Amd phenom triple core 2.31Ghz
Geforce GTX 275
SB X Fi Xtreme with 5.1
DX 11
4GB Ram

Tried most user suggestions with 1-3 cores, setting ram, dx9, disabled sound  etc. etc... nothing helps when casting these spells.

#2
Nathan Willis

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Thanks for the information. Out of curiosity, do you have additional mods installed? Are your drivers up-to-date (Videocard, soundcard, motherboard drivers)? And furthermore, have you tried a complete uninstall/reinstall and re-patch since 1.04 has been released?

#3
Gorath Alpha

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Good afternoon, Mr. Willis.  It is indeed pleasant to see anyone at all from Bioware come into the tech forum for anything, the past eight months or so. 

However, don't you really think that you are stuck in the same groove today like an old vinyl record? 

Reinstalling a game isn't a trivial matter; it should be a next to last possible resort, not any kind of hoped-for panacea for all troubles. 

Gorath
-

#4
Quels

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Thanks for the input. Yes, this is on a fully upgraded and updated windows (newest Asus motherboard driver, newest geforce 258 drivers, new sounddrivers) with a completely fresh install of DAO+Awakening+Patch 1.04 and nothing else.



My PC is tuned for gaming and I play a lot of other games - newly played games with no problems or crashes are Mass Effect 1+2 (Dragon AgeOrigins) Assasins Creed 2, Settlers 7, Napoleon Total War, GTA4, Bioshock 2, Splinter Cell, Battle Field 2 and so on.



Really strange that Awakening is unplayable for me ... but sad, would like to play it after all

#5
Quels

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So ... any fix to this? Would love to play the game after 6 months of waiting.

#6
trolli76

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I have the same problem. Please Bioware fix this. I love dragon age. I have waiting so long of this patch and I'm not happy.

#7
Druscylla

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Ditto. Same problem. I do have the Nobler Noble mod and the ELF cat pet mod installed. I will try disabling those and see if that stops the crashing.

I am also getting errors that it cannot resume my saves because I have DLC that I need to be logged in to use but I am logged in - this occurs after a crash. I have to exit and reload the game a couple times to resolve this.

Modifié par Druscylla, 20 juillet 2010 - 05:44 .


#8
Thandal N'Lyman

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Potential fix for the Dragon Age  Crash to Desktop (CtD) problems on systems with 3+GB of RAM.

This may not help everyone who has this problem, but I had almost immediate CtDs after installing the 1.04 patch, and based on the success of this solution in correcting the same problem under 1.03, I had high hopes. 

I was not disappointed!  happy.png  (I call it the "FO3 Large Memory Area Flag" fix, but that's just me.)

For the full context and additional instructions, see akanounnikoff's post on page 31 of the thread "Bugs with 1.03 patch" on the BioWare Social forums at:
http://social.biowar...ndex/1633999/31

[Beginning of post]

======================

Dragon age CTD's in Windows 7 64 bits --> partial fix may be here !

Hi,

I encountered similar CTD's problem with fallout 3 that where solved with the trick provided here (thanks to NMC and Madboris):

http://www.fallout3n...ile.php?id=6510

I used the same solution for the main dragon age executable (daorigins.exe) and ... big improvement!  Only 1 CTD after more than 6 hours playing (before I couldn't play for more than 10 mins before it would crash).

======================
[End of extract from akanounnikoff's post.] wizard.png

I tried it, it worked, and it was only by using this fix that I have been able to enjoy Awakenings (and now, Leliana's Song!) for the past three months!

Specs
OS: Win7/64-bit
RAM: 8GB
CPU: Intel QuadCore @ 2.4GHz
Video: nVidia GT240 w/1GB VRAM
Audio: RealTek HD Integrated (on-board) 5.1

NOTE:  If you attempt this solution, please let the rest of us know what happens!



#9
Quels

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Thanks but I have tried this "ram fix" under patch 1.03 with no success though - doubt it will work in 1.04

Tried the dx9 solution too and the low graphics settings, high graphics settings, disbled sound. Updated drivers, fresh install, no addons, only running on one core etc. etc.

Modifié par Quels, 20 juillet 2010 - 06:11 .


#10
Funkjoker

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What I don't understand is that BioWare must have many different PCs in their offices and therefore test this game on many different PCs. It seems to me that they didn't get any crashes after all, because than they wouldn't release this patch. Patch 1.03 was released in February this year, wasn't it? So five months after testing and "fixing" there isn't any fix after all - why is that?

#11
mr_luga

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Just started crashing as well in the Circle of Magi as I start fighting some abominations. Happend twice in a row now in the same room. Was just fine before that.



How come installing patches makes the game worse? :S I'm half tempted to re-install, and NOT patch, so I can play the friggin game, if I wasnt worried that, now that I've patched the game, and played with it patched, it would mess up all the saves

#12
Basher of Glory

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Installed DA:O, installed Awakening, installed Leliana-DLC and THEN I patched with 1.04

Nevertheless, the same issues like I had in Awakening: CTDs after casting certain spells continue now with 1.04

In specific:
When I play "Leliana's Song" and the mage in my party casts something like the basic ice-spell or cone of cold the game crashes to desktop. Not all the times, but about 7 out of 10. Like it was in Awakening, when casting mana clash or the like.

So, my guess: The CTD issue is not fixed at all. A new and clean install won't solve the problems, with or without common mods won't change anything and all these tricky workarounds are neither reasonable nor do they fix the problems, at least not for me.

Modifié par Baher of Glory, 20 juillet 2010 - 10:32 .


#13
N085

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I'm having problems with crashes too, I seem to be having the same amount of CTD now as i was with 1.03. as the above poster said i don't think the issue was fixed at all.

#14
Ganondorf2002

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For what it's worth here is what I have experienced.  In patch 1.03 at first I got many crashes, then I found a program called Explorer Suite that allows you to use more than 4gb ram.  That solved all my CTD for Awakenings.  I now have patch 1.04 installed and so far no CTD at all, doesn't matter what I am doing.  I do have several mods installed.  But so far all the mods and DLC is working alright.  I had both DA:O and DA:A installed, allong with the DLC and mods when I installed patch 1.04 on top of everything.  And now here's my specs.
Win 7 64 bit pro
AMD 965 black edition (3.40 ghz quad)
8 gb ddr 2 ram
3 TB HDD
2 Nvidia 285 gtx oc ( 1gb ram ea.) in SLI
1200 watt psu.

#15
mr_luga

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I got past the crashing by not using magic spells at all with my age, and luring the opponents in to another room.



Weird way to get past it but I did

#16
Quels

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Anyone know of a mod that removes all the shiny effects from these spells (Cleanse Area and Holy Shock) only possible solution that I can think of to make the game playable for me. I'm aware of an addon that used to remove some of the shiny effects on buffs so maybe it's possible to remove from these spells too.

#17
Taedirk

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N085 wrote...

I'm having problems with crashes too, I seem to be having the same amount of CTD now as i was with 1.03. as the above poster said i don't think the issue was fixed at all.


Same CTD style from 1.03 - nothing fixed.  I start playing at great fps, which declines over the course of an hour until I'm getting noticably laggy graphics.  I go into combat and crash, usually in a fight with a caster.  Bonus points: the login/authorization time for DLC has quadrupled from 1.03.  Guess it's time to go back to setting core affinity to CPU 0 and restarting every 2 hours because the memory leaks have made things too laggy to play.

Windows 7 64-bit
ATI Radeon HD 5770, drivers up to date
Intel Core i3, 3.06
GHz
4 GB RAM
Steam install and no, I don't want to redownload 15
GB to reinstall Origins + Awakenings

Just as an aside, this whole process has really ruined my faith in Bioware.  Between the months this issue has existed, the patch that's limited by some undisclosable agreement with console providers to produce a consistent set of fixes, and the fact these "unfixible" bugs at the end of the 1.04 notes have a 1kb mod file fix (I'm looking at you, Blackblade Armor drops), I'm sorely reminded that today's Bioware isn't the same one I remember from Neverwinter Nights and KOTOR.  I recognize this is the wrong place to vent about it, and I really am thankful for whatever poor soul at Bioware is stuck trying to triage this mess, but it's sad to see a company I respected put out a game I desperately want to enjoy with so many flaws.

#18
wolfwarp

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This is very disappointing. Looks like I am going to reinstall the game and patch it up with 1.02 for good. Very fortunate to me, I have not made any further purchases that require patch 1.03+ to work.

#19
Guest_werwulf222_*

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I've had absolutely no problems with DA:O or DLC since I reinstalled my OS correctly; I'll have to wait for awhile to check out Awakenings and I'm not doing 1.04 patch quite yet because I'm modding, but my bet is that there's a system conflict you're unaware of in your hardware/OS installation.

Modifié par werwulf222, 21 juillet 2010 - 04:27 .


#20
wolfwarp

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werwulf222 wrote...

I've had absolutely no problems with DA:O or DLC since I reinstalled my OS correctly; I'll have to wait for awhile to check out Awakenings and I'm not doing 1.04 patch quite yet because I'm modding, but my bet is that there's a system conflict you're unaware of in your OS setup.


Looks like you are not on 1.04. Are you on 1.03? Quite a few of us had no problem prior to 1.03.

Check out the long list of people having problem with 1.03. I doubt it has to do with OS installation as quite a few o9fus have played other games on our PCs and have no problem.

http://social.biowar...3999/55#3187573

#21
Guest_werwulf222_*

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Whereas I don't doubt that it's a hardware/OS/driver installation issue at all.  Just because the system is working acceptably doesn't necessarily mean that it's right, and if there are difficulties in a system when other people are having none, it's an indication that something somewhere in the system is not set correctly.

I've been using 1.03 ever since it was available. I had some lag issues, some overheat issues, some 100% CPU utilization issues but in general the game was working acceptably enough most of the time, and I was not having problems with any of my other games either.  

Then I downloaded a free trial for the Conan game and started having sound glitches with that game even though sound was working perfectly for everything else and decided to reinstall to fix all the problems at once.  The glitchy sound in the Conan game indicated that it was picking up on a system conflict somewhere, even though every other game was using the sound system perfectly.  

It took 3 tries, but when I finally got the Conan sound issue fixed everything else worked perfectly as well.

I still don't know exactly what the problem was, but I varied the order I installed drivers, only used the minimum drivers necessary to get my MOBO working, and installed sound and vidcard drivers from the manufacturer's sites rather than using my install disks. I tweaked my BIOS as well, maybe that's what made the 3 retrys necessary.

What can I say? It was an unknown error, but there was a conflict in the system somewhere. Oh yeah, I also did a clean installation, which cost me the time necessary to redownload about 30 GB of data from steam.

I thought I had a proper, perfect OS/hardware installation before the Conan game but obviously not, because now there are no more overheat problems, DA:O plays like silk on max graphics all the time and CPU utilization averages about 50% - 65% most of the time whereas before it was constantly at 100%.  

My system is rock solid stable now and faster than I've ever seen it before, and no more problems with this game or any other.

Good luck with your issues, I hope you can find a solution without having to resort to a full reinstall of the OS, but I was never into Windows enough to be able to do that.

Modifié par werwulf222, 21 juillet 2010 - 02:59 .


#22
Quels

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I am aware that pc's need configuaration and setup - my rig is running pretty smooth though with no other hints to a problem than Dragon Age's crash to desktop when casting a few specific spells - in my opinion that *could* be a problem with the programming or compatibility of Dragon Age just as well as my pc. Besides the CtD the game runs smooth with high frames and no lag on high settings.

If, which I somewhat doubt, it is my pc then I still need this thread to troubleshoot where my problem is .... problem is that Holy Smite and Cleanse Area are the only spells in ANY game that can make my pc crash .... so where to look?

My pc is hardly ½ a year old and so is the operating system. Claiming that Dragon Age can only run on a 3 month old windows system is certainly a problem for Bioware's programmers as well and it doesn't change my position in the slightest way.

To me it really makes no difference if I need to change some settings or Bioware has - I just need to know which settings makes this game so fragile for me and a lot of other users so I can play the game again.
With the speed Bioware sends out new patches after EA entered the secene I actually DO hope that it's something I can fix on my side.

Modifié par Quels, 22 juillet 2010 - 02:03 .


#23
Guest_werwulf222_*

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Sounds like your best bet would be to google Vista troubleshooting.

Modifié par werwulf222, 22 juillet 2010 - 06:55 .


#24
Quels

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Seriously a Holy Smite and Cleanse Area troubleshooting search for Dragon Age on Vista forums is unrealistic.



If this was a general problem with my games I would agree with you though - in this case the problem is way too narrow imo.



If the case is that Bioware uses some fancy graohics for these spells that Vista has trouble handling ... well, it's still something that Bioware *could* or *should* fix.

So many people claiming it's my system and not Bioware software - I don't really care which it is, I just want a stable game and so far nothing has helped.

#25
Xcalibershard

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I seem to get random CTDs, they get more frequent as I play.



I reckon I played nearly 30hours with maybe 1 or 2 CTDs, now can't get through an hour.



I say, random, it only ever crashes when I'm combat except one instance where I was minimised for ages. I've tried one suggested fix of running the game in a window, no joy. Also, my game is through steam which means it auto patches to the latest patch nothing I can do about it. A reinstall would be an install of the 1.04 version. The FO3 fix I haven't tried because the way steam operates means I don't have the same files as a disk installed version of DAO, I wasn't confident enough to try that incase it killed everything.



Another note, I reckon my game crashes most when I'm pausing and un pausing, I do it alot in large battles, sometimes for the space of a frame or two (well, as fast as humanly possible :-P )



Please BioWare, (I'm not even gonna bother regarding EA, the blood sucking c**t*) just post an announcement saying that the next patch will fix the at least ONE of the number of issues that so many people are getting. We don't want anymore DLC for the moment, I personally couldn't give a flying toss if daggers where properly assigning cunning as a damage modifier atm (and I play a rogue) atm. I just want to play this flipping game!



I was considering a familiar senario.



You're in a restaraunt.

You order your steak.

It's a nice steak but there is a dead cat on your plate.

You ask the waiter to sort out the dead cat.

Everyone else with steak (50% of the customers) has exactly the same issue, they're all complaining about the cats.

None of the waiters regard the complaints.

Instead they offer side salads and seasoning a nominal charges.

I'm not giving a resteraunt any more money until the FIRST thing I've paid for bloody works!



The morale of the story:

BioWare, please remove the cats... and let it be the very next thing you do.



(may have got a little carried away :-S )



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