60 réponses à ce sujet

[lordsnotrag]

Nathan, based on the posts I've read so far, it seems to be only the new XBox owners that are affected. My specifics; XBox 360 Slim, Dragon Age: Origins, no expansion. Only DLC I have is the one that gives you Shale. Five saved games, all for the same character. None work.

[Beadi]

im having this problem to,updates screwed it up and i just got my awakening expansion disk through the post this morning,gutted!! so you guys know what set iv got-: the new xbox slim,wardens keep,stone prisner,return to ostagard,collecters edition,blood dragon armor,memory band,dalish promise ring DLCs installed. any way round this or have we got to wait for another update? i havent even had chance to play awakening!!!!

[Nathan Willis]

vypz wrote...

ok people i worked this out and im proberly not the first but as i havnt seen the post this is what you do. i had the problem my saves were corupted all the bad stuff what is happaning to you guys. what you have to do is transfer your downloadable content Licenses to your new xbox 360 to do this you go on this site www.xbox.com/en-us/support/systemuse/xbox360/licensemigration/default.htm and follow the on screen instructions when you have finished your games will load up

Hi folks, another user posted this in the 1.04 release thread claiming that this fixed his issue. Since it has to do with migrating licenses from an old Xbox360, I'm not sure how useful it will be (read: YMMV, try this at your own risk) - but if anybody tries this and it fixes their problems, would you post here/let me know? Thanks.

edit: for link functionality.

Modifié par Nathan Willis, 21 juillet 2010 - 05:53 .

[XFires]

I made a post in the other thread but thought it's worth repeating here, both to catch the attention of Bioware, and to help out anyone else who is having the same problem. Here it is:



--------------





Hi there everyone. This is my first post in Bioware Social Network, and PHEW! What a life-saver it is.



The exact same thing has happened to me as is happening to everyone else that has the new Xbox 360 Slim. I bought Dragon Age: Origins yesterday and played it for about 3 hours last night (absolutely LOVE this game!). I had no problems whatsoever.



About 45 minutes ago, I switched my Xbox 360 on and got prompted for the update. I accepted and when it was complete, I went to resume my game. It tried loading for about 20 seconds and then froze. I thought it was just probably a standard error as I've had games freeze in the past. Then I restarted my console, and tried loading again. Same thing happened. Tried a 3rd time and AGAIN it froze.



I had installed the game to my hard-drive last night so I deleted it and tried running it from the disc. But again it froze. Then I started panicking, thinking my save file is corrupt and that I may have to begin from the start again. But when I went to try and start a new game... again it froze.



I then came to this forum and it seems many other people are having the exact same issue.



Thank goodness for this advice:

Orbytel wrote...



Ok, for 360 users there is a workaround to be able to actually play your saves-



Go to System Settings > Memory > Press Y on your main storage device > Select Clear Cache



Load DA:O, choose no to download the update, and you may get an error stating your DLC is corrupt.



If that is the case, go back into System Settings > Memory > Storage Device > Games > Dragon Age Origins > Delete your DLC.



Load the game again, and let it install the patch. From the main menu, redownload your DLC, but DO NOT load a saved game.



Go back to the System Settings and clear the System Cache again. Load up DA:O and don't install the update. You should be able to load your games without any problems. I'm currently playing offline, with my saves and DLC.



It appears that the update may corrupt your DLC when you try and load a game with the update installed.

A HUGE thank you to you Orbytel, HUGE, because this works!



I done exactly what you wrote. I cleared the system cache (re-installed the game to my hard-drive straight after) started Dragon Age, got prompted for the update, declined, and ta-da!



Now I'm able to play Dragon Age



I should add that I don't have any DLC yet. Well, actually I do because I used the voucher for the Stone Prisoner content, which hasn't redeemed properly just yet although thats another problem I'll fix later.



I would just like to say to everyone else that, while I'm no expert, I don't think this update is corrupting save files at all because mine is exactly the same as it was yesterday. I have the same items I collected last night and I'm starting in the exact same place I left it off. My save file is fine.



And to Bioware, yes I am also using a new Xbox 360 Slim.



Hope this helps and, one more time to Orbytal, thank you for your advice! It is so very appreciated! Playing Dragon Age offline is far better than not playing it all!

[Mossy59]

im on slim and i tried the migration option ( entering both 360 serial numbers ) which came to no avail.

[jeebuschrisp]

Unfortunately, some of these "quick fix" methods, aren't working for some, myself included. I have tried the whole "clear the cache", etc., and although I can play offline after doing so, it just seems like such a drag to have to go through all of that nonsense...

I think at this point, it will be simpler to wait for an update to the update. Thankfully, I have other distractions, but with the purchase of a new slim and all of the DLC for Dragon's Age, I was starting to get back into that series.

[vypz]

ok people i worked this out and im proberly not the first but as i havnt seen the post this is what you do. i had the problem my saves were corupted all the bad stuff what is happaning to you guys. what you have to do is transfer your downloadable content Licenses to your new xbox 360 to do this you go on this site http://www.xbox.com/...ion/default.htm and follow the on screen instructions when you have finished your games will load up

Modifié par vypz, 21 juillet 2010 - 06:23 .

[jeebuschrisp]

vypz wrote...

ok people i worked this out and im proberly not the first but as i havnt seen the post this is what you do. i had the problem my saves were corupted all the bad stuff what is happaning to you guys. what you have to do is transfer your downloadable content Licenses to your new xbox 360 to do this you go on this site http://www.xbox.com/...ion/default.htm and follow the on screen instructions when you have finished your games will load up

The only bad side to that is if someone has already transferred their licenses. I just did that last week when I got the new system and you can only transfer licenses once a year. I'm sure MS would eventually give people the right to do it once more to correct an issue like this update patch, but by the time you could convince them to allow it, Bioware should (hopefully) have a patched patch up and running.

[vypz]

jeebuschrisp wrote...

vypz wrote...

ok people i worked this out and im proberly not the first but as i havnt seen the post this is what you do. i had the problem my saves were corupted all the bad stuff what is happaning to you guys. what you have to do is transfer your downloadable content Licenses to your new xbox 360 to do this you go on this site http://www.xbox.com/...ion/default.htm and follow the on screen instructions when you have finished your games will load up

The only bad side to that is if someone has already transferred their licenses. I just did that last week when I got the new system and you can only transfer licenses once a year. I'm sure MS would eventually give people the right to do it once more to correct an issue like this update patch, but by the time you could convince them to allow it, Bioware should (hopefully) have a patched patch up and running.

  yer ill give you that much that would be pritty crappy

[vypz]

Uno what forget what i said i loaded up my game again and for some reason it decided 2 freeze retryed it and same thing happend

[jeebuschrisp]

vypz wrote...

Uno what forget what i said i loaded up my game again and for some reason it decided 2 freeze retryed it and same thing happend

you cursed yourself!

[LordKastor]

yeah i have the same problem also dont know if anyone noticed you cant start a new game either same thing happens.

[QuiTamGogh]

I have an older-style arcade. When I attempt to load or resume a game it says:

Unable to load save game as the required downloadable content is not present on the selected storage device. Please insert a storage device containing the required downloadable content, or download the downloadable content again. Embri's Many Pockets; Amulet of the War Mage.

I have both -- have had both since I purchase the game new.

I played as recently as last night.


Thanks for another FUNCTIONAL title update, Bioware!



[Update:  After [u]six [/u]attempts, the game allowed me to re-download the previously downloaded content.  Seriously.  WTF.]

Modifié par QuiTamGogh, 21 juillet 2010 - 07:03 .

[WiblishWaffles]

Nothing works ive just tried the content transfer and it has the same problem.

[vypz]

jeebuschrisp wrote...

vypz wrote...

Uno what forget what i said i loaded up my game again and for some reason it decided 2 freeze retryed it and same thing happend

you cursed yourself!

i no lifes a **** haha

[vypz]

jeebuschrisp wrote...

vypz wrote...

Uno what forget what i said i loaded up my game again and for some reason it decided 2 freeze retryed it and same thing happend

you cursed yourself!

i no lifes a **** haha

[MydLyfeCrysis]

Ok. I've tried the content license transfer and I'm still freezing, every time it is about 10 seconds after the save loads.

I'm not one to assail companies with the tiniest of screw-ups, especially companies that I respect as top-of-the-list among all developers, but this is unacceptable. And to read in another thread that you will "hopefully" have it fixed quick isn't acceptable either. When a mistake renders a product completely useless it must be rectified right away. There should be no "hopefully" about it.

I understand there is the time factor in debugging and working with such complex code, but we are not your friends, we are your customers.

EDIT: Yes, I too have (and am using) the 360 SLIM.

Modifié par MydLyfeCrysis, 21 juillet 2010 - 07:05 .

[Alain Richard]

For testing, i just download the patch, and i can load a save and play without problem. (i only try a few minutes)

No freezing, no message about corrupt save or dlcs.

And i have many DLCs.

Xbox 360 Arcade (my pro break a year ago) with a 120 gigs hardrive.

Dragon age Origin (french version, Quebec)

[Lajkos]

Same thing happend to me on slim the game freezes wile try to load or make a new game. But it looks like it is working on the old x-box (to bad the memory got deleted when you transfer it to the other x-box.

this need to be fixed asap and as MydLyfeCrysis said hopfully isn't acceptable

Edit: it worked fine with dlc and all on slim be4 the new patch

Modifié par Lajkos, 21 juillet 2010 - 07:29 .

[Nathan Willis]

So far the problem is restricted to the new Xbox360 Slim and from what I've been able to tell, some late-model Xbox360 Elites. We are in contact with Microsoft and are working hard on this problem. I'll keep monitoring the board for posts, but as soon as we have an update I'll be sure to pass it along.

[Jakal117]

Same issue for me.

After updating Dragon Age Origins vith the automatic update this morning, all saves are crashed and game freezes after 10 seconds loading.

I use the new 250GB Slim Xbox 360

Modifié par Jakal117, 21 juillet 2010 - 07:37 .

[Jakal117]

Nathan Willis wrote...

So far the problem is restricted to the new Xbox360 Slim and from what I've been able to tell, some late-model Xbox360 Elites. We are in contact with Microsoft and are working hard on this problem. I'll keep monitoring the board for posts, but as soon as we have an update I'll be sure to pass it along.

Niice work, thanks to all BioWare team for trying to fixe the situation

[Archangel284]

Nathan Willis wrote...

So far the problem is restricted to the new Xbox360 Slim and from what I've been able to tell, some late-model Xbox360 Elites. We are in contact with Microsoft and are working hard on this problem. I'll keep monitoring the board for posts, but as soon as we have an update I'll be sure to pass it along.

Thank you for at least keeping in contact but as some said can't you pull the update so we can play for now?
 
As I said in the over form I'm using the new xbox slim, and when I last tried to play my xbox got the red light thing. So I wont be trying this again until I know it's fixed.

Modifié par Archangel284, 21 juillet 2010 - 07:43 .

[Jakal117]

Now i'm confronted to another problème. After deleting the patch via the HDD système cache, no DLC is detected, so, my saves are still busted.

[eddiexedge]

Xbox 360 slim

DA:O vanilla

installed update 5 minutes ago



freezing when trying to load saves....im goin to try to do the cache but i can tell you it is a know fact that when having trouble with patches the only thing left to do is delete the last patch, ie, clear the cache and play offline