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New DLC Announced: Lair of the Shadowbroker


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#1526
HunMassiv

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krimesh wrote...

AkodoRyu wrote...

krimesh wrote...

Not *right now* though, but rather in a few weeks time, if I got that right.

Well, in this news EA clearly informed us that it won't be available at all.


If I click on that link it says:

ERROR
Sorry, this news article is unavailable.

To me that means that the link is broken. If I click on the Lair-DLC I get the article.

With having read only a very small fraction of this thread, I am under the impression that in some countries in continental europe the new DLC won't be available.
Everyone else should be able to purchase it. But it has not been released yet, only announced, so don't worry if you can't download it right now.

Correct me, if I misunderstood something.


It's because at you the site's language is english. Change it to polish, and check the link again, or go to the main page, click on the newest announcement, and google translate what you find.

It should say the following:

"We regret to announce that additional content to the game Mass Effect 2 is entitled 'Lair of the Shadow Broker ", for technical reasons, will not be available for players with Polish, Czech, Slovakia and Hungary for the PC and XBOX 360"

Modifié par HunMassiv, 24 juillet 2010 - 07:59 .


#1527
Ashii6

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Pepper4 wrote...

Kronner wrote...

Pepper4 wrote...

em, I am a little in the dark here... Can someone shed some light about who gets screwed, how and why?


People who bought polish, czech, hungarian and slovak(?) version of the game.
How? Unable to play this DLC at all.
Why? Mysterious technical issues.

ty.
so, they just came with an announcment like "btw ppl from east europe can't play this dlc sry bye?"
hmpf, I thought EA likes money...

You and me both :P

#1528
Naraxel

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Pepper4 wrote...

krimesh wrote...

Kronner wrote...

Pepper4 wrote...

em, I am a little in the dark here... Can someone shed some light about who gets screwed, how and why?


People who bought polish, czech, hungarian and slovak(?) version of the game.
How? Unable to play this DLC at all.
Why? Mysterious technical issues.

now thats an awesome post!


This was the inital post:

"Michael Gamble wrote...

I wanted to give a bit more insight into the Polish, Czech and Hungarian builds for our fans.

Believe
me, we tried to make it work for these languages. DA was able to
release English DLC for these localized versions of the game, but that
isn't the case for us. On the Mass Effect side, it isn't as simple. By
allowing the players of these versions to use the English DLC, there
would be large scale changes to the main-game player experience. We
didn't want to sacrifice the quality of the main game, and tried to work
around this in various ways. In the end, unfortunately, we were unable
to come to a solution which allowed us to release this content in these
territories and keep the same level of quality from the main game.

I'd
like to personally apologize to anyone in these regions who are
dissapointed, and please know that it wasn't an easy decision to make."

#1529
Naraxel

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Btw no problem Michael Gamble, I'll get a pirated version of the dlc, and you just lost a customer at the moment.

#1530
Kreid

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Kronner wrote...
Sometimes, aggressive attidue is actually kinda effective too. Some are more polite than others, so BW gets the same message in two versions - please fix it and get your heads outta your asses. Which one works, if any at all, is to be seen!

Fair enough.
I want to be clear here, I'm not demanding any kind of behavior from anyone, I am simply making a suggestion based on my experience.
I've seen some threads like this both in the old and this forums and the moderators have always been clear about their policy regarding the subject, demanding and impolite attitude is mostly overlooked meanwhile suggestions, polite and well argumented feedback is looked into.
I am actually very happy to see that my fellow gamers defend their opinions and are very vocal about it, but I understand that like everyone else, Bioware wants a civil attitude regarding these kinds discussions that's why I'm saying all this.

Modifié par Creid-X, 24 juillet 2010 - 07:59 .


#1531
Pepper4

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I guess they DO put the player's best in their mind, but they might not know what the player really wants.

Modifié par Pepper4, 24 juillet 2010 - 08:01 .


#1532
krimesh

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Dunno... what does it say about a company, if it sells what is basically a broken product? Quite understandable that they don't want to.

#1533
Tibicsucsu

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I think we should be more patient when waiting for an adequate answer. It is weekend. People are not working :D



Anyway, I don't understand what the issue could be. I think mid. European version differs only in language files. Changing subtitles depending on language can't be an issue.( Besides I don't understand why the localized version doesn't contain the English subtitles.)

Programming AI, graphics, etc. must be very hard, but changing text... No

I smell a rat.

#1534
Wabi wa Sabi

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To everyone who's having a b*tch fit, I can understand why you might be a little p*ssed off, but you can't seriously think EA are doing this to deliberately stick it to Middle/Eastern Europe, can you? I can't see the logic in this. If I were to be affected, I'd be GUTTED, but I wouldn't be angry at them. I highly doubt EA decided to pick countries they dislike and set out to screw them over. As Gamble (pretty much) said, yeah, it's annoying, and a damn shame for some, but unavoidable, so let's just move on.  

Modifié par 3mii, 24 juillet 2010 - 08:17 .


#1535
MassEffect762

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They'll fix it, or some modder will.(PC)



Money can go pretty far.

#1536
mahony427

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I say this : Give us (mid europe customers) a new Mass effect 2 copy (international version) for free!

Via downlaod.

#1537
charmingcharlie

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3mii I don't think we should move on until this situation has been resolved and every ME 2 owner gets the ability to play the Liara DLC. That is exactly what Bioware wants, they want us to "move on". Well I am sorry but this customer is not going to move on, until BIoware reassess the situation and come up with a solution that allows the 4 countries in question to play the DLC in it's English form at least.



This whole incident shows an absolutely appalling level of customer care from Bioware and that is an issue that affects us all. It is simply unacceptable to go "oh we can't do it so tough luck". If they have produced a game that stops them from being able to add the DLC for these countries then Bioware must have pretty sloppy standards of quality control.



I want to talk about the Liara DLC, I want to talk about how much fun it is going to be and what secrets we will uncover. However right now the way BIoware has treated a large majority of it's customers leads me to think "I actually don't really care anymore about this DLC".



This is just truly appalling customer service which amazes me, I was always led to believe that Bioware valued it's customers and fans ..... obviously I was misled.

#1538
krimesh

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Tibicsucsu wrote...

I think we should be more patient when waiting for an adequate answer. It is weekend. People are not working :D

Anyway, I don't understand what the issue could be. I think mid. European version differs only in language files. Changing subtitles depending on language can't be an issue.( Besides I don't understand why the localized version doesn't contain the English subtitles.)
Programming AI, graphics, etc. must be very hard, but changing text... No
I smell a rat.


I don't think that rats are involved. Such things tend to be more complicated than they seem.  Also, what good would a detailed answer do? Either it is too complicated to understand, or you are right and there IS a rat, so why should they tell us? To make that absolutely clear: I don't think that there is a rat or any other small furry animal, dead and smelling involved in all this.

#1539
nov_pl

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We need to ultimately solve this situation.

#1540
krimesh

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charmingcharlie wrote...

3mii I don't think we should move on until this situation has been resolved and every ME 2 owner gets the ability to play the Liara DLC. That is exactly what Bioware wants, they want us to "move on". Well I am sorry but this customer is not going to move on, until BIoware reassess the situation and come up with a solution that allows the 4 countries in question to play the DLC in it's English form at least.

This whole incident shows an absolutely appalling level of customer care from Bioware and that is an issue that affects us all. It is simply unacceptable to go "oh we can't do it so tough luck". If they have produced a game that stops them from being able to add the DLC for these countries then Bioware must have pretty sloppy standards of quality control.

I want to talk about the Liara DLC, I want to talk about how much fun it is going to be and what secrets we will uncover. However right now the way BIoware has treated a large majority of it's customers leads me to think "I actually don't really care anymore about this DLC".

This is just truly appalling customer service which amazes me, I was always led to believe that Bioware valued it's customers and fans ..... obviously I was misled.


I understand that you are angry, but consider how complicated a video game is, and how complicated it is to integrate new code.

#1541
AlbertoAquilani

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Let me set this straight: I've thoroughly enjoyed the DLC released so far, however, the fact that they're not even contemplating trying to get a workaround to allow people from those countries to play the DLC. I feel sorry for them. They should do something, even if it does delay the DLC itself. In fact, I'm sure they wouldn't mind it in English.

#1542
nov_pl

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krimesh wrote...


I understand that you are angry, but consider how complicated a video game is, and how complicated it is to integrate new code.


But why only it these four countries?

#1543
krimesh

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They did try, and they couldn't solve the problem.



"Michael Gamble wrote...



I wanted to give a bit more insight into the Polish, Czech and Hungarian builds for our fans.



Believe

me, we tried to make it work for these languages. DA was able to

release English DLC for these localized versions of the game, but that

isn't the case for us. On the Mass Effect side, it isn't as simple. By

allowing the players of these versions to use the English DLC, there

would be large scale changes to the main-game player experience. We

didn't want to sacrifice the quality of the main game, and tried to work

around this in various ways. In the end, unfortunately, we were unable

to come to a solution which allowed us to release this content in these

territories and keep the same level of quality from the main game.



I'd

like to personally apologize to anyone in these regions who are

dissapointed, and please know that it wasn't an easy decision to make."

#1544
krimesh

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nov_pl wrote...

krimesh wrote...


I understand that you are angry, but consider how complicated a video game is, and how complicated it is to integrate new code.


But why only it these four countries?


How should I know? As I said, it's probably not so simple. Or do you think that there is a conspiracy going on? I like conspiracies too, but what would be the point?

P.S.: sorry about the format bug above, I tried to fix it, but couldn't. It's a complicated technical issue.

Modifié par krimesh, 24 juillet 2010 - 08:50 .


#1545
Naraxel

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krimesh wrote...
I understand that you are angry, but consider how complicated a video game is, and how complicated it is to integrate new code.


It wasn't complicated at the main game and every dlcs except this?

Bull****...

#1546
charmingcharlie

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krimesh wrote...

I understand that you are angry, but consider how complicated a video game is, and how complicated it is to integrate new code.


I live in the UK so I am not affected by this but it still makes me incredibly angry that other ME 2 players are not going to have access to this content.  It shouldn't matter where you are from everyone that cares about the ME franchise should be up in arms about this.  This shows an appalling lack of customer care on Bioware's part and an extremely bad case of poor judgement.

As for the game being complicated, I know a computer game is a complexed thing yet the countries affected were able to use the previous DLC without any problem whatsoever.  Now all of a sudden these 4 countries won't be able to access this DLC because of technical problems ?  I mean come on here pull the other one it has bells on.

At the very least this little episode shows a marked deterioration in BIoware's work.  I would think if you are going to rely heavily on DLC to tell the story of Mass Effect then it is just common sense that you produce the game in such a way that ALL copies will have access to that DLC. 

I still find it damn hard to believe that there is no possible way Bioware can use a work around so that the people in the affected countries can at least use the English version of the DLC.

#1547
krimesh

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You are assuming that everything is simple and that this DLC is exactly like the others. Seems reasonable. But obviously something IS different; why else should they not sell the DLC in 4 countries?

#1548
TMA LIVE

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Is there a union strike for voice acting going on in Polish, Czech and Hungarian?

#1549
krimesh

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charmingcharlie wrote...

krimesh wrote...

I understand that you are angry, but consider how complicated a video game is, and how complicated it is to integrate new code.


I live in the UK so I am not affected by this but it still makes me incredibly angry that other ME 2 players are not going to have access to this content.  It shouldn't matter where you are from everyone that cares about the ME franchise should be up in arms about this.  This shows an appalling lack of customer care on Bioware's part and an extremely bad case of poor judgement.

As for the game being complicated, I know a computer game is a complexed thing yet the countries affected were able to use the previous DLC without any problem whatsoever.  Now all of a sudden these 4 countries won't be able to access this DLC because of technical problems ?  I mean come on here pull the other one it has bells on.

At the very least this little episode shows a marked deterioration in BIoware's work.  I would think if you are going to rely heavily on DLC to tell the story of Mass Effect then it is just common sense that you produce the game in such a way that ALL copies will have access to that DLC. 

I still find it damn hard to believe that there is no possible way Bioware can use a work around so that the people in the affected countries can at least use the English version of the DLC.


Well, it is quite likely that *somehow* it is possible to make it work for everyone. But look,we probably have enough food on earth to feed everyone, but still people have starved while I was writing this. Why? Money; and the fact that it is not that easy to get food around. Same here, only it's less critical.

Anyway, I am not going to fight everyone who is pissed about this. Just consider a more moderate state of mind, unless you need the anger for something special, of course.

Modifié par krimesh, 24 juillet 2010 - 09:04 .


#1550
Naraxel

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TMA LIVE wrote...

Is there a union strike for voice acting going on in Polish, Czech and Hungarian?


The voice was never localized in Hungary. We had english voice and hungarian subtitle.