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any update on the logout problems, please?


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6 réponses à ce sujet

#1
Nightwriter

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I am one of those people for whom changing the "remember me" box does nothing.

I am one of those people for whom changing browsers does nothing.

I was just wondering, are there any updates on the problem? It's getting really really bad for me lately.

#2
jrl_astro2030

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I feel the same way. I've been trying to log on to buy Bioware points so I can download more DLC and the site won't let me access the checkout or product selection page @ all. It keeps logging me out & taking me back to the Mass Effect 2 homepage. >.> I'm getting seriously annoyed.

#3
Nightwriter

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I know, it's super frustrating. The login loops are awful. When did the problem start for you?

#4
SuperFly_2000

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Same here. Especially at work it logs me out every day....usually a couple times of day.



It is extra frustrating that my work computer also saves nothing so I have to write the whole e-mail and password. Probably would have been better if you could choose a username instead of having to type the whole e-mail every time...

#5
Nightwriter

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You have the problem on both your work and home computer?

#6
jrl_astro2030

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Everyone I called EA support and now they're aware of the issue. They were surprised by the gitch & by the # of people i said were experiencing it. It should/might taken care of in 48-72 hours (or @ least that's when I'll hear from them). Cross ur fingers.

#7
Nightwriter

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Oh damn, I hope the glitch does come soon and it works for me.

They say it's a browser problem but all kinds have been tried: safari, firefox, chrome, internet explorer.

None of these work on HughesNet. I have HughesNet and the people I've talked to with the same problem have HughesNet.