No information, however, equals nothing useful in return. It's simple.
Preliminary diagnostic information
First, however, what have you learned using the forum's SEARCH tool?
After failing to learn anything substantive that way, since PCs are not *anything* at all like game console systems, it adds another dimension to a question. That may not be news to you, but many noobs come here for help who have no such idea at all. There is literally almost nothing that is truly a "standard" between various branded PCs, making the game developers' jobs very difficult, and requiring that warning labels be attached to game boxes for any games with serious requirements.
Because most of those noobs, and even many of the more experienced gamers as well, will have have misunderstood how to evaluate their PC compared to that game box warning label, we have to start from here. Please fill it all in (if you have a problem being able to deal with that request, and are in the Bioware Social Sites' forums, do a search for "Basics" without the quote marks, to get a rundown on Windows' built-in component inventory functions).
Basic Hardware Specification Chart (Empty so far)
Game Version: 9.- - (also include expansions installed)
Retail or Digital: Retail DVD / Digital Version Vendor
Processor Manufacturer: AMD / Intel
Processor Type: Athlon 64 / X2 / X3 / Pentium / dual core, Pentium D, i7 Quad Core, etc.
Processor Core Speed: -.- GHz
Operating System / Service Pack: Such as WindowsXP/SP2, Windows Vista/SP1, W7 etc.
System RAM: X.x GBs
Direct3D APIs dated: (Dx9 version date)
Video Card Manufacturer: Either ATI, or nVIDIA, not including Intel (no support).
Video Card Model: (examples only) Radeon HD 5670 / Geforce GT240
Video Card RAM: (example) 256 MBs
Video Card Driver Version: (examples) Catalyst 7.10 / 196.21 (use numbers, not the word latest)
Sound Card Manufacturer: Creative Labs of whatever make or brand
Sound Card Model: SB XFi or whatever applies for your sound card
Sound Card Driver date:
Sound Card Driver Version: 4.34 (again, numbers please)
DVD Type: (DVD/ROM or DVD/RW, SCSI IDE, etc.)
Hard Drive Type: (SCSI, IDE, SATA)
Free Disk Space: C:\\\\\\\\ 15GB (Indicate additional drive letters and amount of free space where game and saved files are located if you have multiple or partitioned drives).
Power Supply: (include brand and wattage rating of the power supply and amperage on the 12-volt rail for PCs). This information is usually available on a label on the power supply.
Description: Describe your technical problem as best as you can
(Now quoting Bioware's Chris Priestley)
" Problem Details
a. When it comes to problem details, think about the five basic questions. Who? What? When? Where?
Why? Okay, so “Who?” doesn’t really apply here, but the others do.
b. What? What is the nature problem that you’re seeing?
c. When? When does the problem occur? Every time you engage in a particular action or only
after so many hours of play?
d. Where? Where does the problem occur? Is the problem localized to a particular planet or does
it occur everywhere?
e. Why? As much as possible, can you isolate the problem to a specific set of steps?
If you follow these guidelines, and provide the requested information when posting, it will increase the likelihood that someone will be able to help you diagnose the problem and find a solution."
(And this is only for the raw hardware & driver variations. Potential software conflicts are far more likely to be game play problems, and developers cannot test for all possible program loads.)
P. S. Please use every day business style paragraph breaks, punctuation, and spelling. Solid blocks of wall to wall unbroken text must be ignored, and also any juvenile IM/TM-style misspelled & unintelligible gibberish.
Modifié par Gorath Alpha, 04 octobre 2010 - 12:25 .
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