16 réponses à ce sujet

[Ivibaya]

I'm in Feros, but the game freezes when I have to return from the Prothean
Skyway to Zuu's Hope (in the part when you have to use the grenades
for saving the people).

The savegame is in the elevator
(both, autosave and my save). When I load the save, the elevator
door is closed and I cannot exit from it, but when I try to use the
elevator switch, the game freezes on the Loading screen.

 I
bought Mass Effect for import my character to Mass Effect 2, and
this is my first playthrough, I have 41 hours, so I'm very
frustrated.

How can I suggest a bug repairment? I've sent a mail to bioware support, but I think they will not do anything.

Thanks and regards.

[Super ._. Shepard]

have u tried turning off the consol and unpluging it then try it or cleaning the disc

[Ivibaya]

Of course, I've tried a bunch of things in 2 hours yesterday. I've contacted with EA chat tech support, and they suggested me to do strange things, like change the date, logout from XBOX Live, and also they've suggest me to delete the save file :S



I've read in some forums that other people have the same problems 3 years ago, but in 3 years the bug still exist, so I want to suggest Bioware to repair it.



I don't know how, but I think like customers, we have the rights to have bought games that must work properly.



I apologize if I sounds arrogant, but I only want to continue my save because I've spent a lot of hours on it.



Thanks for your reply

[Super ._. Shepard]

no you dont sound arrogant another tip cleaning disc or if you saved before you got in the evaltor go back there and try

[Ivibaya]

I'll explain with more details how I've got stucked.



I was playing when the game autosaved in the Prothean Skyway, and I saved in Zuu's Hope for security, because I don't know If I would die. But in fact, I've died and when I've load my last save (in Zuu's Hope), the elevator has the door closed and I can't open them, and also can't use the elevator switch because the game freezes.



I've loaded the autosave in the roof, and the same. The doors are closed and when I try to use it to go down to Zuu's Hope, the game freezes on Loading screen.



Is very strange that loading a new map doesn't work, because first time when I did not loaded any of that saves worked fine, only when I realoaded cause I've died the problems started.



Thanks again.

[Super ._. Shepard]

well sorry i dont know any helpful stuff and can u accept my mate request

[Ivibaya]

Of course, I appreciate your help. Do you know if Bioware staff participates here in the forum of I they correct the bugs that the users reports?

[Super ._. Shepard]

there are moderators you can ask them about the bug you have there names are along the bottom of the screen i think they would be able to help im still new here joined a new days ago

[Ivibaya]

Ok, I'll try to contact them, and let's see if they can help me.



Thank you very much

[Super ._. Shepard]

accept my friend request

[wickedwizzard01]

try to do a reinstall of the game (backup your save games first ) i haven't had got that problem at all

if that doesn't work, then try loading a previous save

maybe it's because your "save game" is in the elevator

[Ivibaya]

Yep, I think that's the problem, have saved in the elevator



I'll try to delete an reinstall the game in my console.



Thanks!

[Ivibaya]

Sadly, doesn't work

[phoenixofthunder]

:blink:You saved in an elevator? I have never been able to save in an elevator (save button always grayed out).  You got a save from an earlier time? If so try it.

But a quicker way maybe this:  Try the console command:
<activate console>
<type>
Ghost
<enter>

Should be able to get through that troubling wall now. Once through just type it again to return to normal.

[TruYuri]

Are you updated to 1.02? The changelog for 1.02 states "The player will no longer become stuck in the Feros elevator."

[Ivibaya]

It's XBOX 360 version, so I cannot follow that tips, but thanks anyway



I've contacted with Chris Priestly near 2 weeks ago, but I don't have a reply.



Cya!

[Gorath Alpha]

TruYuri wrote...

Are you updated to 1.02? The changelog for 1.02 states "The player will no longer become stuck in the Feros elevator."

Both the PC and the Xbox360 games had that patch available, as far as I am aware.  I never waste any of my time with game console hardware, so I can't be certain.