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Unable to purchase the new FirePower pack


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130 réponses à ce sujet

#26
DC86

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I sure hope they can work this out for us. *fingers crossed*

#27
hex23

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Any word on this yet? It's been 24 hours. This is getting ridiculous.

#28
Paganwhitewolf

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I've been trying all day, last time was 3 min ago... still the same loop, both with DLC and adding points. I seriously hope something happens soon.

#29
MenphisBlu

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I've got the same problem... first time I've encountered it. Hope they fix it soon :(

#30
looper22

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Still broken this morning, (uk). Unbelievable considering we WANT TO GIVE YOU OUR MONEY! imagine if it was just a game bug and they already had it? Doesn't bear thinking about...

#31
Femarine

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Still broken 24 hours later -_- It won't let me buy any DLC actually, not just firepower.

#32
Megumeru

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I want my firepower pack now...when will this be fixed?

#33
Bogsnot1

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Delete your browser cache, and cookies, and try again.

#34
looper22

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Right, it is NOT the browser that is the problem.

I have tried IE FF Chrome and also on my Iphone.

Also deleted cache and cookies on all 3 browsers.

Obviously some people are having this problem consistently, some are not.

There ARE other ways to get the DLC if we are unable to buy it .....


#35
DC86

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I really understand your grief, I'm there myself, but lets not go into "you've messed up, I'm going to pirate goods" mode. This just isn't the way. First, lets wait for the official statement that BW did or did not manage to deal with this ridiculousness. Cheers!

#36
looper22

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I wont be going down the piracy road, but others may.
99% of customer dissatisfaction with the situation could be solved by a little bit of communication, so we KNOW that its being looked into, and we dont feel that they are under the impression the problem is at our end.

Modifié par looper22, 05 août 2010 - 11:41 .


#37
SaddleTrampNC

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Gamble has said in another thread that they're aware of the problem and working on it.

#38
Tajah Silver-Sparke

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I am still having the same problem (9:30 am EST). This is very frustrating. I finally have the money for the DLC I want!

#39
BladeusCA

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Still can't buy it....first time this happens to me.

#40
jkflipflopDAO

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Well ya know what, someone official ack'd our problem and responded that they're looking into it. That's good enough for me. Thanks Bioware.



Now hurry the F up so I can give you my money :)

#41
joans34

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a/out 48 hours since release and still nothing :(

I'm really excited about trying the new weps!

Please hurry!

#42
Femarine

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Still no luck, -_-

#43
Yarr1979

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WTF is going on? I cant do a thing with my account - either buy that damn DLC nor even buy more points... what are they waiting for? really no need for our money?

#44
oldharryold

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Just successfully purchased and downloaded it.

#45
Keizor

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don't know what you did, but it still wont work for me

#46
Megumeru

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not for me either. Kept on redirected to the main page.

#47
Femarine

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Still, not working for me. Tryin to get the PC version.

#48
DC86

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So far, so bad... Nothing has changed ever since we reported the problem. Still waiting...

#49
hex23

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Now when I try to purchase more Bioware Points instead of going to the main page it takes me to "The Story So Far" video. F*cking brilliant, Bioware. How is it you can program video games but you can't fix a simple link on your website in 48 hours?

#50
Archer

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Just a quick note to the bioware team when i suggested this would take 40 years to fix in my earlier post...i was joking!



Has to be said though...2 days to fail to fix a website issue? Come on guys......