I sure hope they can work this out for us. *fingers crossed*
Unable to purchase the new FirePower pack
Débuté par
jkflipflopDAO
, août 03 2010 08:45
#26
Posté 04 août 2010 - 06:53
#27
Posté 04 août 2010 - 08:36
Any word on this yet? It's been 24 hours. This is getting ridiculous.
#28
Posté 05 août 2010 - 12:34
I've been trying all day, last time was 3 min ago... still the same loop, both with DLC and adding points. I seriously hope something happens soon.
#29
Posté 05 août 2010 - 02:28
I've got the same problem... first time I've encountered it. Hope they fix it soon
#30
Posté 05 août 2010 - 05:14
Still broken this morning, (uk). Unbelievable considering we WANT TO GIVE YOU OUR MONEY! imagine if it was just a game bug and they already had it? Doesn't bear thinking about...
#31
Posté 05 août 2010 - 05:26
Still broken 24 hours later
It won't let me buy any DLC actually, not just firepower.
#32
Posté 05 août 2010 - 07:09
I want my firepower pack now...when will this be fixed?
#33
Posté 05 août 2010 - 07:48
Delete your browser cache, and cookies, and try again.
#34
Posté 05 août 2010 - 08:24
Right, it is NOT the browser that is the problem.
I have tried IE FF Chrome and also on my Iphone.
Also deleted cache and cookies on all 3 browsers.
Obviously some people are having this problem consistently, some are not.
There ARE other ways to get the DLC if we are unable to buy it .....
I have tried IE FF Chrome and also on my Iphone.
Also deleted cache and cookies on all 3 browsers.
Obviously some people are having this problem consistently, some are not.
There ARE other ways to get the DLC if we are unable to buy it .....
#35
Posté 05 août 2010 - 10:11
I really understand your grief, I'm there myself, but lets not go into "you've messed up, I'm going to pirate goods" mode. This just isn't the way. First, lets wait for the official statement that BW did or did not manage to deal with this ridiculousness. Cheers!
#36
Posté 05 août 2010 - 11:41
I wont be going down the piracy road, but others may.
99% of customer dissatisfaction with the situation could be solved by a little bit of communication, so we KNOW that its being looked into, and we dont feel that they are under the impression the problem is at our end.
99% of customer dissatisfaction with the situation could be solved by a little bit of communication, so we KNOW that its being looked into, and we dont feel that they are under the impression the problem is at our end.
Modifié par looper22, 05 août 2010 - 11:41 .
#37
Posté 05 août 2010 - 12:06
Gamble has said in another thread that they're aware of the problem and working on it.
#38
Posté 05 août 2010 - 01:25
I am still having the same problem (9:30 am EST). This is very frustrating. I finally have the money for the DLC I want!
#39
Posté 05 août 2010 - 02:54
Still can't buy it....first time this happens to me.
#40
Posté 05 août 2010 - 05:40
Well ya know what, someone official ack'd our problem and responded that they're looking into it. That's good enough for me. Thanks Bioware.
Now hurry the F up so I can give you my money
Now hurry the F up so I can give you my money
#41
Posté 05 août 2010 - 06:32
a/out 48 hours since release and still nothing 
I'm really excited about trying the new weps!
Please hurry!
I'm really excited about trying the new weps!
Please hurry!
#42
Posté 05 août 2010 - 06:43
Still no luck,
#43
Posté 05 août 2010 - 06:58
WTF is going on? I cant do a thing with my account - either buy that damn DLC nor even buy more points... what are they waiting for? really no need for our money?
#44
Posté 05 août 2010 - 07:58
Just successfully purchased and downloaded it.
#45
Posté 05 août 2010 - 08:09
don't know what you did, but it still wont work for me
#46
Posté 05 août 2010 - 08:12
not for me either. Kept on redirected to the main page.
#47
Posté 05 août 2010 - 08:34
Still, not working for me. Tryin to get the PC version.
#48
Posté 05 août 2010 - 08:46
So far, so bad... Nothing has changed ever since we reported the problem. Still waiting...
#49
Posté 05 août 2010 - 09:15
Now when I try to purchase more Bioware Points instead of going to the main page it takes me to "The Story So Far" video. F*cking brilliant, Bioware. How is it you can program video games but you can't fix a simple link on your website in 48 hours?
#50
Posté 05 août 2010 - 09:17
Just a quick note to the bioware team when i suggested this would take 40 years to fix in my earlier post...i was joking!
Has to be said though...2 days to fail to fix a website issue? Come on guys......
Has to be said though...2 days to fail to fix a website issue? Come on guys......





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