48 réponses à ce sujet

[Vendetta11]

BUT UNABLE TO! I am getting very frustrated, please help.

Here is my problem, when I click on to purchase the new DLC (I click on the PC version of course), but then the website directs me to the main website for Mass Effect 2. Of course while I am there, it tells me to go to the Bioware social network to download. So I do, so I try again to purchase the new DLC. Then the website directs me to the main website of Mass Effect 2.

I am going in circles like a dog chasing it's own tail. Frankly I am getting pissed off. What am I missing?

[Jfool]

I am too having exact same issue, tried using dif browsers but same results...

[Keizor]

Same here

[gmthd80]

Same problem here - BioWare, get yer compost together!! Don't announce DLC and make it impossible to even purchase the points to download (oh yeah, did I not mention that little tidbit)? I cannot even buy the points to make the download!!

Modifié par gmthd80, 04 août 2010 - 04:34 .

[Raith_Karris]

You're not alone in this, guys. I can't download the content either because of the same problem.

Also, I can't buy more Bioware points.



If I remember properly, I had the same problem when I tried to download the Aegis pack. Had to wait until the next day and try again.

Modifié par Raith_Karris, 04 août 2010 - 04:57 .

[looper22]

Having same problem, tried with Firefox Chrome and (ugh) IE.

Yesterday it went straight to the ME page from the PC link on the DLC, this morning I get to put my password in before I go to the ME page, so I guess thats a form of progress.

[looper22]

might this have anything to do with being in the UK?

Because of release dates etc?

[hex23]

No, it's not just the UK. I'm in the U.S. and this has been happening all day. The last time I checked was about 5 minutes ago and it's still messed up.

[Archer]

Bioware you need to wake up and respond to this, still not working this morning and i cant see a single response from bioware about this issue when clearly IT IS an issue that needs addressing!



Every time new DLC is out i have issues getting my hands on it! This is getting really old really fast

[J4N3_M3]

posted it in the other thread as well, does this link work for you guys? Firepower Pack

it should actually take you to social.bioware-site with a form to enter your password, the moment you enter it, you should be directed to the website where you can purchase the DLC. Or are you being re-directed to the wrong site after you type in your password?

[Archer]

saw that in other thread redirected as well, some kind of response would be nice from bioware you know!

Not my link (so nod to the creator of this) but i say pm this link to http://social.bioware.com/46/ (Chris Priestly bio forum mod) who was activley posting in firepower threads last night (UK time anyway) when this issue was first reported, but didnt feel it necesary to respond to the problem!!

Modifié par eveynameiwantisfekintaken, 04 août 2010 - 01:54 .

[SirVincealot]

Add me to the list. No DLC download available - was working last Wednesday when I got OVERLORD.



Lots of people here with wallets open, Bioware.



FIX THIS!



Thank you.

[J4N3_M3]

eveynameiwantisfekintaken wrote...

saw that in other thread redirected as well, some kind of response would be nice from bioware you know!

Not my link (so nod to the creator of this) but i say pm this link to http://social.bioware.com/46/ (Chris Priestly bio forum mod) who was activley posting in firepower threads last night (UK time anyway) when this issue was first reported, but didnt feel it necesary to respond to the problem!!

not fair to say so, since the moderators kept asking about the problems and I am pretty sure, the site administrators are looking into it at this moment. For how I see it, it's their problem to solve, not Priestley's. So I'm pretty sure, they will let you know, once it's figured out.

Personally, I think it's a matter of personal security settings, cookies, cache, for I am only being redirected when I delete my cookies between one click and the next.

[J4N3_M3]

so yes, I am suggesting to delete your cookies and temporary settings while having your browser set to about:blank

can't hurt to give it a try. and if it worked last time but doesn't this time, there's constantly updates running on browers, add-ons, windows itself, if you run windows, that mess with your personal settings more than you think.

[SaddleTrampNC]

J4N3_M3 wrote...

eveynameiwantisfekintaken wrote...

saw that in other thread redirected as well, some kind of response would be nice from bioware you know!

Not my link (so nod to the creator of this) but i say pm this link to http://social.bioware.com/46/ (Chris Priestly bio forum mod) who was activley posting in firepower threads last night (UK time anyway) when this issue was first reported, but didnt feel it necesary to respond to the problem!!

not fair to say so, since the moderators kept asking about the problems and I am pretty sure, the site administrators are looking into it at this moment. For how I see it, it's their problem to solve, not Priestley's. So I'm pretty sure, they will let you know, once it's figured out.

Personally, I think it's a matter of personal security settings, cookies, cache, for I am only being redirected when I delete my cookies between one click and the next.

Nope.  Not that either.  I've gone all the way thru each browser (IE, FF, Chrome, Opera).  Doesn't do any good.

[Raith_Karris]

I'm still having trouble with this issue. Seems it hasn't been fixed yet, and I can't think of anything else a user can do about it.

[J4N3_M3]

SaddleTrampNC wrote...

J4N3_M3 wrote...

eveynameiwantisfekintaken wrote...

saw that in other thread redirected as well, some kind of response would be nice from bioware you know!

Not my link (so nod to the creator of this) but i say pm this link to http://social.bioware.com/46/ (Chris Priestly bio forum mod) who was activley posting in firepower threads last night (UK time anyway) when this issue was first reported, but didnt feel it necesary to respond to the problem!!

not fair to say so, since the moderators kept asking about the problems and I am pretty sure, the site administrators are looking into it at this moment. For how I see it, it's their problem to solve, not Priestley's. So I'm pretty sure, they will let you know, once it's figured out.

Personally, I think it's a matter of personal security settings, cookies, cache, for I am only being redirected when I delete my cookies between one click and the next.

Nope.  Not that either.  I've gone all the way thru each browser (IE, FF, Chrome, Opera).  Doesn't do any good.

what's your standard browser? do you have the latest version and servivce pack installed? do you use any proxy or not? what OS are you running?

[SirVincealot]

J4N3_M3 wrote...
what's your standard browser? do you have the latest version and servivce pack installed? do you use any proxy or not? what OS are you running?

The exact same setup as last week, when I downloaded OVERLORD without a hitch.

In any case, BIO has answered in another thread.

[SaddleTrampNC]

J4N3_M3 wrote...

SaddleTrampNC wrote...

J4N3_M3 wrote...

eveynameiwantisfekintaken wrote...

saw that in other thread redirected as well, some kind of response would be nice from bioware you know!

Not my link (so nod to the creator of this) but i say pm this link to http://social.bioware.com/46/ (Chris Priestly bio forum mod) who was activley posting in firepower threads last night (UK time anyway) when this issue was first reported, but didnt feel it necesary to respond to the problem!!

not fair to say so, since the moderators kept asking about the problems and I am pretty sure, the site administrators are looking into it at this moment. For how I see it, it's their problem to solve, not Priestley's. So I'm pretty sure, they will let you know, once it's figured out.

Personally, I think it's a matter of personal security settings, cookies, cache, for I am only being redirected when I delete my cookies between one click and the next.

Nope.  Not that either.  I've gone all the way thru each browser (IE, FF, Chrome, Opera).  Doesn't do any good.

what's your standard browser? do you have the latest version and servivce pack installed? do you use any proxy or not? what OS are you running?

IE8 AND FF
WIN7-64
No Proxy

All latest versions and updates.

FYI:  I'm a retired computer tech (20 yrs).  Still work on mine (just built this system a couple months ago), my family, and close friends.  All together - 30+ years.  No sarcasm intended.

[hex23]

Still no info on this? Seriously?

[EAT1]

Apparently BioWare is AWARE of the problem. Still haven't said what the problem is.......but they know there is one.

[hex23]

They were aware of the problem 24 hours ago. All they've said so far is "we'll look into it".

They could've at least said "hey, XYZ is the problem, and it'll take us XYZ amount of time to fix it" sometime over the course of the last 10 hours.

Modifié par hex23, 05 août 2010 - 12:28 .

[DC86]

I've been thinking about buying additional 1600 BWPoints, however, if I'm going to witness such silly technical issues on a regular basis, I think I'll think again. Still waiting though.

[Pachuli]

My problem is that I've just purchased the Aegis pack, downloaded it successfully, but when I try to install it, it tells me that "Mass Effect 2 does not appear to be installed. Please install the game, and try again."

However, if I try to install it WHILE playing the game (yeah, dumb I know but... ), it tells me that the game is running and I should exit before trying to install the content. Duh. So it can recognize the game when it's running but not when it isn't?

Please help! Where does the ME2_AegisPack.exe need to be installed from in order to recognize that the game is in fact installed?

I've tried it from the game's base folder, from the Binaries folder, from the BioGame folder (where the other DLC folders are located). I'm running out of ideas here.

----------------------------

Never mind. Figured out that my game wasn't installed where the DLC expected it to be. I moved the game files and the DLC installed like a charm. My bad.

Modifié par Pachuli, 05 août 2010 - 02:55 .

[Tajah Silver-Sparke]

I wanted to purchase Overlord and Kusami... but am having this same problem as of 9:30 am EST (Thurs). This really sucks. I WANT these packs!