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What I Hope BioWare Can Learn From Blizzard


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#1
wolfwarp

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I am an avid PC gamer, played quite a number of PC games in different genre. Dragon Age remains as one of the lousiest experience because of the recent patches, although it is indeed a good game. This is unfortunate.

I sincerely hope the following changes in the franchise.

1. Patch up the game fast. Rather than keep on releasing DLCs while taking 4 months to release yet another bad patch.

2. Auto push the patches to the PC game client.

3. Auto send the error reports generated after each crash to BioWare team for immediate investigation. It is not efficient to ask gamers to copy and paste and supply info manually via the PC support forum.

4. Make a store, where after registering your game, be it retail or digital download key, you can download it as many times as you want. Has proven quite convenient for Diablo II, Warcraft III and WoW. Blizz's store is also cross-OS, if you buy a mac, you download the mac version, if then you buy a PC you have access to PC version and so on. (suggested by Lyssistr)


The above are the standard features from Blizzard games like WoW and SC 2.

Modifié par wolfwarp, 04 août 2010 - 04:22 .


#2
Blumbum

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Except Blizzard is garbage and a shell of a company compared to what it use to be. Unfortunately Bioware is going down the same road.

#3
Malanek

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I definately agree with point 1. Completely disagree with point 2, I am strongly thinking of uninstalling DA and going back to patch 2. At the very least I want the option to let others test the patch. Pretty ambivalent on point 3.

#4
Vicious

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Everyone on internet forums hate Bioware, Blizzard, and Bethesda.



Their games however make huge gobs of money and recieve critical and commercial appeal.



Internet forums rock.

#5
Ariella

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Just to point out that the DLC allows for a budget for DAO to continue patching, much like subscriptions do for WoW. Thing is WoW has a 11 million or so player base paying 15 bucks a month while the DLCs range between 5-7 dollars, plus whatever cut Sony and MS get for the console market.

#6
Ariella

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Double post. Sorry

Modifié par Ariella, 04 août 2010 - 02:29 .


#7
Riona45

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Blumbum wrote...

Except Blizzard is garbage and a shell of a company compared to what it use to be. Unfortunately Bioware is going down the same road.


Aren't you just a beam of sunshine.

#8
CarlSpackler

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Vicious wrote...

Everyone on internet forums hate Bioware, Blizzard, and Bethesda.

Their games however make huge gobs of money and recieve critical and commercial appeal.

Internet forums rock.


All possible merits of the OP's post aside - this is one of the single greatest posts on these forums I've ever seen.

#9
Maverick827

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While I agree that BioWare should focus more on fixing errors than pumping out DLC (especially considering many errors are simply typos on one line of code), I was not aware that Blizzard invented the concept of patching.

I would also disagree that (after years of playing WoW) they are especially great in this department, all things considered.

#10
Danjaru

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Riona45 wrote...

Blumbum wrote...

Except Blizzard is garbage and a shell of a company compared to what it use to be. Unfortunately Bioware is going down the same road.


Aren't you just a beam of sunshine.


The truth isn't always cookies and sunshine.

#11
Saibh

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Remember that Blizzard deals with online MMOs. BioWare does not, which I'm positive affects what they are and are not willing to do with patching.

Everyone has to have the same patches to play an MMO because it's an online multiplayer. That's why they're auto-pushed. Not because it's the "correct" thing to do. Sometimes their patches break stuff--and, whoops, oh well, gotta wait until they release something to cure that. If a patch does things you don't want it to do from the vanilla copy of the game (and maybe you like doing that cheat during Ostagar that instantly raises your level cap, who knows?), you can just uninstall it and go back to a version you like.

Also, DAO is a mod-heavy game. Many mods deal with patching the game up--for instance, if they fix problems with Alistair's dialogue, it might conflict with a very expansive mod for Alistair's character.

Modifié par Saibh, 04 août 2010 - 02:44 .


#12
Riona45

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Danjaru wrote...



The truth isn't always cookies and sunshine.


Yeah, but I wouldn't say that was the "truth" so much as opinion mixed with speculation.

#13
PARAGON87

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One positive thing about Blizzard that no one can deny, they take as much time as possible to make a game perfect, and care about how much outrage there is that a game isn't out yet.

Seriously, 12 years to develop a game and they only released 1/3 of it, a 94 Metacritic rated 1/3 of it I should say.

Modifié par PARAGON87, 04 août 2010 - 02:45 .


#14
Malanek

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Saibh wrote...
Everyone has to have the same patches to play an MMO because it's an online multiplayer. That's why they're auto-pushed. Not because it's the "correct" thing to do.

That's a very good point.

#15
Lyssistr

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Vicious wrote...

Everyone on internet forums hate Bioware, Blizzard, and Bethesda.

Their games however make huge gobs of money and recieve critical and commercial appeal.

Internet forums rock.


You forgot Valve!

#16
wolfwarp

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Malanek999 wrote...

I definately agree with point 1. Completely disagree with point 2, I am strongly thinking of uninstalling DA and going back to patch 2. At the very least I want the option to let others test the patch. Pretty ambivalent on point 3.


If the patch is solid, why not auto push onto us and give us the best gaming experience? Sure it may break some mods. And that is why mods need to catch up with the patch as well.

#17
Lyssistr

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Maverick827 wrote...

While I agree that BioWare should focus more on fixing errors than pumping out DLC (especially considering many errors are simply typos on one line of code), I was not aware that Blizzard invented the concept of patching.
I would also disagree that (after years of playing WoW) they are especially great in this department, all things considered.


I think their patching is the best I've seen. Nothing's perfect and "perfect" is not necessarily what you or I want to see. Overall, I can't think of a game whose patches are as frequent & good as WoW.

#18
Malanek

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wolfwarp wrote...

Malanek999 wrote...

I definately agree with point 1. Completely disagree with point 2, I am strongly thinking of uninstalling DA and going back to patch 2. At the very least I want the option to let others test the patch. Pretty ambivalent on point 3.


If the patch is solid, why not auto push onto us and give us the best gaming experience? Sure it may break some mods. And that is why mods need to catch up with the patch as well.

Because they can't guarantee a patch is solid. If people are happy with what they have you do not want to force them to upgrade into something that might give them a worse gaming experience.

#19
wolfwarp

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PARAGON87 wrote...

One positive thing about Blizzard that no one can deny, they take as much time as possible to make a game perfect, and care about how much outrage there is that a game isn't out yet.

Seriously, 12 years to develop a game and they only released 1/3 of it, a 94 Metacritic rated 1/3 of it I should say.


Have you finished Starcraft 2? What makes you think that it is 1/3 of a game? Just because they announce that it will be a trilogy does not make each installment less than a full game.

#20
Lyssistr

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wolfwarp wrote...

I am an avid PC gamer, played quite a number of PC games in different genre. Dragon Age remains as one of the lousiest experience because of the recent patches, although it is indeed a good game. This is unfortunate.

I sincerely hope the following changes in the franchise.

1. Patch up the game fast. Rather than keep on releasing DLCs while taking 4 months to release yet another bad patch.

2. Auto push the patches to the PC game client.

3. Auto send the error reports generated after each crash to BioWare team for immediate investigation. It is not efficient to ask gamers to copy and paste and supply ino manually via the PC support forum.

The above are the standard features from Blizzard games like WoW and SC 2.


I'll add, 

4. Make a store, where after registering your game, be it retail or digital download key, you can download it as many times as you want. Has proven quite convenient for Diablo II, Warcraft III and WoW. Blizz's store is also cross-OS, if you buy a mac, you download the mac version, if then you buy a PC you have access to PC version and so on.

#21
wolfwarp

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Malanek999 wrote...

wolfwarp wrote...

Malanek999 wrote...

I definately agree with point 1. Completely disagree with point 2, I am strongly thinking of uninstalling DA and going back to patch 2. At the very least I want the option to let others test the patch. Pretty ambivalent on point 3.


If the patch is solid, why not auto push onto us and give us the best gaming experience? Sure it may break some mods. And that is why mods need to catch up with the patch as well.

Because they can't guarantee a patch is solid. If people are happy with what they have you do not want to force them to upgrade into something that might give them a worse gaming experience.


Then, make the patch solid.

For console gaming, patches are pushed through anyway. Just to highlight. And Dragon Age is not just for PC gaming.

#22
Lyssistr

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Malanek999 wrote...

Because they can't guarantee a patch is solid. If people are happy with what they have you do not want to force them to upgrade into something that might give them a worse gaming experience.


Despite popular belief, patches are meant to improve gaming experience. Also in WoW you can roll back to a previous patch (just look at your patches folder), I'm not sure you would connect to a server if your client isn't up to date tho. In a game like DAO however, this is not a problem because no persistent world server is involved.

#23
wolfwarp

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Lyssistr wrote...

wolfwarp wrote...

I am an avid PC gamer, played quite a number of PC games in different genre. Dragon Age remains as one of the lousiest experience because of the recent patches, although it is indeed a good game. This is unfortunate.

I sincerely hope the following changes in the franchise.

1. Patch up the game fast. Rather than keep on releasing DLCs while taking 4 months to release yet another bad patch.

2. Auto push the patches to the PC game client.

3. Auto send the error reports generated after each crash to BioWare team for immediate investigation. It is not efficient to ask gamers to copy and paste and supply ino manually via the PC support forum.

The above are the standard features from Blizzard games like WoW and SC 2.


I'll add, 

4. Make a store, where after registering your game, be it retail or digital download key, you can download it as many times as you want. Has proven quite convenient for Diablo II, Warcraft III and WoW. Blizz's store is also cross-OS, if you buy a mac, you download the mac version, if then you buy a PC you have access to PC version and so on.


Great idea. Added.

#24
wolfwarp

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Ariella wrote...

Just to point out that the DLC allows for a budget for DAO to continue patching, much like subscriptions do for WoW. Thing is WoW has a 11 million or so player base paying 15 bucks a month while the DLCs range between 5-7 dollars, plus whatever cut Sony and MS get for the console market.


Agreed. Funding must come from somewhere. But also bear in mind that the success of Blizzard predates the WoW era. They build quality products. That is why people keep paying. What good is to release DLCs when say I am still stuck with all the crashes? Priority should be on quality.

#25
Maverick827

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Lyssistr wrote...

Maverick827 wrote...

While I agree that BioWare should focus more on fixing errors than pumping out DLC (especially considering many errors are simply typos on one line of code), I was not aware that Blizzard invented the concept of patching.
I would also disagree that (after years of playing WoW) they are especially great in this department, all things considered.


I think their patching is the best I've seen. Nothing's perfect and "perfect" is not necessarily what you or I want to see. Overall, I can't think of a game whose patches are as frequent & good as WoW.

Sorry, "all things considered" was a bit vague.  Saibh already said it: this is what MMOs do because thy have to, Blizzard isn't really much better than most, given this as well as their income, in patching errors (in fact, I would say they are worse when it comes to patching content in the sense of class balances and fixes).