Hi all,
I had Dragon Age: Origins (Deluxe, DL through Impulse) installed and running at patch 1.03 without any issues, then when patch 1.04 was released I downloaded and tried to install it. During the install I receive a Blue Screen of Death, and the PC reboots. When I go into Impulse afterwards it thinks the install has completed successfully, but when I try to launch DA:O it gives me the message "The game cannot launch because of a misconfiguration. Pleaes reinstall your game and try again".
So I completely uninstalled DA:O, redownloaded the entire thing and tried the install again. Once again during the install I got a BSOD, and same symptoms of Impulse thinking it's installed properly but the game won't launch.
Every BSOD or "crash" message I've searched for in relation to DA:O seems to be in regards to in-game crashes or date back to Nov 2009 from the initial release. Any help would be appreciated!
Windows XP 32-bit
ATI Radeon HD 5800 w\\ version 10.6 drivers
-Rune-
BSOD on install of DA:O
Débuté par
Rune_13
, août 04 2010 09:08
Retour en haut
#2
Posté 04 août 2010 - 05:02
Nathan Willis
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- BioWare Employees
-
- 69 messages
Hi Rune_13, blue screens of death are usually core system software or hardware related. Providing your computer doesn't reboot immediately, the BSOD itself should provide you with information that can help you diagnose your problem. In your system control panel, under the advanced tab, and under Startup and Recovery settings, you can un-check the "Automatically Reboot" option and that may give you a bit of a longer look at your BSOD.
Here's an example of a Windows XP BSOD: en.wikipedia.org/wiki/File:Windows_XP_BSOD.png
As you can see, there's stop information - a.k.a. a bug check code, and sometimes (but not always) it also references a specific system file related to the error. Here's a list from microsoft of the various bug check codes: msdn.microsoft.com/en-us/library/ff542347.aspx
By way of example, the bug check in the example I listed you can find on the microsoft page at 0x50.
This is a lot of information to sift through, but that is by far the best way to accurately diagnose your problem. My only caution would be that this is not an exact science by any means in that excessive system heat and overclocking can cause BSOD's that are unrelated to those problems, among many other things.
Good luck!
edit: to make the links work.
Here's an example of a Windows XP BSOD: en.wikipedia.org/wiki/File:Windows_XP_BSOD.png
As you can see, there's stop information - a.k.a. a bug check code, and sometimes (but not always) it also references a specific system file related to the error. Here's a list from microsoft of the various bug check codes: msdn.microsoft.com/en-us/library/ff542347.aspx
By way of example, the bug check in the example I listed you can find on the microsoft page at 0x50.
This is a lot of information to sift through, but that is by far the best way to accurately diagnose your problem. My only caution would be that this is not an exact science by any means in that excessive system heat and overclocking can cause BSOD's that are unrelated to those problems, among many other things.
Good luck!
edit: to make the links work.
Modifié par Nathan Willis, 04 août 2010 - 05:03 .
