23 réponses à ce sujet

[Airborne77]

Ok i have downloaded and installed WK and everything says its installed, i've even completed the entire questline upto getting the sword.  The armor that drops in there off Sophia and some others i gave to Alistair (im a mage so can't use them) and had them equipped and he looked awesome. 

Nice and happy i saved the game, quit to go get something to eat and thats when i had a problem..

I loaded the game backup, clicked on resume and Alistair is totally naked, all the armor i got from WK disappeared, ive checked my bags and theyre not there, its as if its been deleted!!  Now im really annoyed about this and wondering if anyone knows why this has happened? Is it because i didn't use it myself that it got deleted or what?!?! 

Oh and to make matters worse, in my camp the smug quest giver for WK is there saying i can take the quest, yet i still have the last part of the storyline in my log...

Any help would be appreciated.  Thanks.

[bob_digi420]

same thing happened to me so if anyone can help it would be great

[eneal14]

Got the same thing. I was in the Redcliff castle during the 'not so spoils' send some one somewhere and then pof! no more warden dlc! still got the quest finish so i'm unable to retsart it and lost all the item and yes alistar was naked. need help badly

[Razathiel]

Hi.

The same happened for me, here are some more details (quote from mail I send to customer service).

Today I was playing DAO for a few hours, mainly inside Magi Tower.Everything was fine until I had entered Fade. When I met Sten he was missing his 2h sword ( Starfang) which was forged for him by smithy in Warden's Keep and Alistair was missing all pieces of Warden Commander armor. First I though it was just some strange influence of Fade but after I completed whole Lost in Dream quest in The Circle of Magi, these items were still missing. So I tried to go to Warden's Keep but unfortunately it's now missing from world map and Levy Dryden is not showing in camp anymore.

In Downloadable content it says Warden Keep is installed and active and I already had completed it yesterday together with The Stone Prisoner DLC.

Anyone got similar problem or any ideas hot to solve it? I'm missing Sten's 2h sword a bit (got nice 3 gems inside) and all the items that I put in the Storage Chest.

Thanks

Modifié par Razathiel, 10 novembre 2009 - 11:59 .

[eneal14]

Also to had that if i go in the party camp and that i talk to Shale (prisonner dlc) i got out of world with the option to activate the golem.... meaning that both dlc are broken in my save file.

[Stalewee]

Happening to heaps pf people. it's something to do with getting disconnected from the server.

[Airborne77]

Stalewee wrote...

Happening to heaps pf people. it's something to do with getting disconnected from the server.

hmm.. if by that you mean the status bottom left of the main screen, mine always says "logged in"

oh, forgot to mention this in my first post, i don't actually have any traders or anyone in WK either, and sometimes it just disappears from the world map altogether..  As i said in my first post i'm annoyed because i actually spent money on this content in addition to buying the game itself which i thought was a bit unfair because normally dlc is made available a couple of weeks AFTER launch, not available on launch day... then again it is EA milking us yet again.

Modifié par Airborne77, 11 novembre 2009 - 10:25 .

[NVranya]

/signed.

*prays for fixes*

[LtpLegend]

Why do "they" insist in making us log in to use our DLC. We payed for it, why can't it simply be on our PC like very other single player game that has ever come out has been. Making us have to log into their server only creates more problems and is totally unnecessary. I never had much patience for incompetence much less incompetent people, if they are going to add unnecessary trouble to gamers with a lack of support and general lack of respect to addressing our trouble, not even acknowledging us via the forums to even apologize or say they are aware, then I say they should all quit their jobs and learn how to be more productive to society. Until then I'm disgusted with their Customer Support and lack of empathy to paying customers having real issues. I will be reporting them to the Better Business Bureau for not producing results or even having the decency to follow up and say "Hey guys, were sorry we know and we are working on it" I suggest you all do the same. Unacceptable!



-Semper Fi

[DVLTR]

Yeah this happened to me as well, also other loot I found there disappeared, a staff.

Let's hope this gets fixed soon.

[LtpLegend]

- Reported as fraud to BBB a simple official post was all that was needed to prevent that. As far as I'm concerned they have fraud ed us and I'm none the wiser with no official post stating otherwise.

Modifié par LtpLegend, 11 novembre 2009 - 12:22 .

[JThayon]

Yep - the same thing happened to me yesterday. I logged back in and got the nekkid Alistair. Talk about adding insult to injury...

[Gui Yu]

LtpLegend wrote...

- Reported as fraud to BBB a simple official post was all that was needed to prevent that. As far as I'm concerned they have fraud ed us and I'm none the wiser with no official post stating otherwise.

WOW, just WOW!  You sir are a clown.  It takes several seconds to wait for your connection.  On the PC it tells me to wait a few seconds for a connection.  The reason for this is Bioware wanted you to have a better user experience, not screw you out of your free downloaded content.

I read this and I think to myself what a horrible little world you must reside in.

Wait the few seconds, play your content, get a better life troll.

[NVranya]

Gui Yu wrote...

Wait the few seconds, play your content...

If only that would solve the problem....

[joe.thompson25]

Same issue here...

[Razathiel]

So anyone got any response from Customer Service? or find some solution?

[Demidas]

There are many problems related to this: items disappearing, companion state lost, "conversation teleportation", etc.  I have found no less than 20 other topics dealing with this problem and I have experienced all of them myself on multiple characters.  As for a response:

social.bioware.com/forum/1/topic/58/index/140672

It isn't much, but it is something.  For my part, I'm going to wait for a patch, cause I've done about everything that can be done to either fix or work around the issues and they keep coming back.  I do however, have faith that we have been heard and that the problem is being addressed.

[LtpLegend]

Gui Yu wrote...

LtpLegend wrote...

- Reported as fraud to BBB a simple official post was all that was needed to prevent that. As far as I'm concerned they have fraud ed us and I'm none the wiser with no official post stating otherwise.

WOW, just WOW!  You sir are a clown.  It takes several seconds to wait for your connection.  On the PC it tells me to wait a few seconds for a connection.  The reason for this is Bioware wanted you to have a better user experience, not screw you out of your free downloaded content.

I read this and I think to myself what a horrible little world you must reside in.

Wait the few seconds, play your content, get a better life troll.

You are right about one thing. Calling me Sir and the horrible little world I reside in is the USMC and no don't bother to thank me for my service I'm more then happy to fight for the freedoms you take for granted and abuse. Also the wait a few seconds for your connection bit? well I don't know what you are talking about. My connection is fine and I'm logged in my problem is the software "Wardens Peak" does not work. The point is, I bought a product that was sold to me as "working" and now 8 days later it still does not work. As you can see many people are having the same issue. Even those who get it to work are having issues. I'm not quite aware of what the "Bioware Community" under your name represents I certainly hope it doesn't mean you have any official connection to Bioware or that certainly wouldn't speak well. If one of you bought an Ipod from the store and after 8 days it still didn't work and they would not replace it or even acknowledge your problem what would you do? would you be annoyed? How is a purchase of a game online any different? So in the end it is you madam that is the clown.

[gijon_29]

LtpLegend wrote...

You are right about one thing...in the end it is you madam that is the clown.

Well said.  I just posted elsewhere that what worked for me was to open services, manually start the dragon age content updater service and then run the game.  If you're constantly finding your DLCs showing up unauthorized, this may help you.  I also made sure that the updater service in \\bin_ship always runs as administrator--not sure if that helped or not.  My game is still bugged even though all the DLCs show up as authorized: my memory ring has no properties on it (wtf?) and Levi isn't showing up in the Camp so I can start the Warden's Keep quest.

I haven't been this disappointed in a Bioware game...ever.

[Gui Yu]

LtpLegend wrote...

Gui Yu wrote...

LtpLegend wrote...

- Reported as fraud to BBB a simple official post was all that was needed to prevent that. As far as I'm concerned they have fraud ed us and I'm none the wiser with no official post stating otherwise.

WOW, just WOW!  You sir are a clown.  It takes several seconds to wait for your connection.  On the PC it tells me to wait a few seconds for a connection.  The reason for this is Bioware wanted you to have a better user experience, not screw you out of your free downloaded content.

I read this and I think to myself what a horrible little world you must reside in.

Wait the few seconds, play your content, get a better life troll.

You are right about one thing. Calling me Sir and the horrible little world I reside in is the USMC and no don't bother to thank me for my service I'm more then happy to fight for the freedoms you take for granted and abuse. Also the wait a few seconds for your connection bit? well I don't know what you are talking about. My connection is fine and I'm logged in my problem is the software "Wardens Peak" does not work. The point is, I bought a product that was sold to me as "working" and now 8 days later it still does not work. As you can see many people are having the same issue. Even those who get it to work are having issues. I'm not quite aware of what the "Bioware Community" under your name represents I certainly hope it doesn't mean you have any official connection to Bioware or that certainly wouldn't speak well. If one of you bought an Ipod from the store and after 8 days it still didn't work and they would not replace it or even acknowledge your problem what would you do? would you be annoyed? How is a purchase of a game online any different? So in the end it is you madam that is the clown.

Thank You for your service to our country.  You called the BBB because you cannot get a $7 add in to work?  I'm just reacting to your post, clown.  Did you call them on your ISP?  Not only is that outreagous, that is incredibly childish.  I don't work for Bioware, and you didn't buy an iPod.  You purchashed a $7 piece of software.  You called the BBB for $7 ?

I'm sorry you are not a clown, you sir are a little boy.  Marines yeah semper fi.

[Vhul]

I have a different problem then anyone else it seems, Warden's Peak does not even show up as an option to purchase. I've tried restarting the updater service and logging in/out and refreshing but nothing.

[Vhul]

I have a different problem then anyone else it seems, Warden's Peak does not even show up as an option to purchase. I've tried restarting the updater service and logging in/out and refreshing but nothing.

[Vhul]

I have a different problem then anyone else it seems, Warden's Peak does not even show up as an option to purchase. I've tried restarting the updater service and logging in/out and refreshing but nothing.

[Si-Cwan]

my problem is the guy was in camp while it was downloading... finally got it downloaded.. and how hes gone... I have dial up so you can imagen that downloading the 170some mb file took a while.. and now.. my game fails to even log in now, just sits there telling me "please wait" and when it does deside to log in.. 1/2 my stuff says im not arthed to use it, even tho on my game addon page thing here it says i can.. ><