Hey all,
New player and loving the game. Im having an issue with my system and the game. When ever i try and do a mission on Tuchanka, my screen goes black and doesnt start the mission. I can hear the music and stuff in the background. I bring up my task manager and it says that its not responding. Would anybody be able to help me with this problem?
Russ
system crashing
Débuté par
Shneidr
, août 15 2010 06:04
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#2
Posté 15 août 2010 - 06:34
Gorath Alpha
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- 10 605 messages
Please fill out a problem report, following Chris' outline.
#3
Posté 15 août 2010 - 10:59
SwoopIM
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- 456 messages
I have the same problem but different location in the game.
Playing: ME 2 (v 1.02) Disk
System Details:
Configuration Utility | Summary Tab
• Intel® Core™2 Duo CPU E6750 @ 2.66GHz
• Clock speed 2664 MHz Physical Ram 2.74MB
• NVIDIA GeForce 8800 GTS / 640 MB VRAM / Driver Version 197.45
• Sound Adapter Soundblaster Audigy / Driver Version 5.12.1.2020
Configuration Utility | Platform Tab
• Operating System Windows Vista™ Home Premium Service Pack 2 (6.0.6002)
• Direct X 10.0 (Mar2009)
• Full Screen 1440 x 900 Playing as “Administrator”
Problem Details:
A video crash problem occurs when I complete the dialog with the gunship sargeant before crossing the bridge in the Recruiting Archangel mission. The screen goes completely dark, but I the sound continues in the background. I can escape to the menu and return to the game. It reoccurs each time I complete the dialog (5 tries) and whether I choose to “disable” the sergeant or not. It is the only time I have encountered this so far in the game. This is my second playthrough and don’t remember anything like this the first time through.
Playing: ME 2 (v 1.02) Disk
System Details:
Configuration Utility | Summary Tab
• Intel® Core™2 Duo CPU E6750 @ 2.66GHz
• Clock speed 2664 MHz Physical Ram 2.74MB
• NVIDIA GeForce 8800 GTS / 640 MB VRAM / Driver Version 197.45
• Sound Adapter Soundblaster Audigy / Driver Version 5.12.1.2020
Configuration Utility | Platform Tab
• Operating System Windows Vista™ Home Premium Service Pack 2 (6.0.6002)
• Direct X 10.0 (Mar2009)
• Full Screen 1440 x 900 Playing as “Administrator”
Problem Details:
A video crash problem occurs when I complete the dialog with the gunship sargeant before crossing the bridge in the Recruiting Archangel mission. The screen goes completely dark, but I the sound continues in the background. I can escape to the menu and return to the game. It reoccurs each time I complete the dialog (5 tries) and whether I choose to “disable” the sergeant or not. It is the only time I have encountered this so far in the game. This is my second playthrough and don’t remember anything like this the first time through.
#4
Posté 19 août 2010 - 04:49
Shneidr
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- 6 messages
I cant seem to find were the Configuration Utility, but heres what I could find
System Details
-Intel® Core 2 Duo CPU T8300 2.4 GHz
-NVIDIA GeForce 8600M GT
-OS-Windows Vista Home Premium 6.0.6002 SP 2
-SigmaTel High Defination Audio
-Direct X 11
Let me know if you need more info
System Details
-Intel® Core 2 Duo CPU T8300 2.4 GHz
-NVIDIA GeForce 8600M GT
-OS-Windows Vista Home Premium 6.0.6002 SP 2
-SigmaTel High Defination Audio
-Direct X 11
Let me know if you need more info
#5
Posté 19 août 2010 - 09:45
SwoopIM
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- 456 messages
OK, fixed the problem. Think it was a corrupted game file. Here's what worked for me: Had to uninstall and then reinstall the game. Back up your Administrator/Documents/Bioware/MassEffect 2 folder first. It has all your saved games and player profile (achievements). The uninstall program should ask you if you want to keep that (answer = yes) but just in case...! Reinstalled the game, then patches 1.01, 1.02, then all my DLC. Working like a champ now!
