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Cannot access Cerberus Network


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3 réponses à ce sujet

#1
Blind_Tempest

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 I've had this trouble once before when I first purchased ME2 but was easily solved by clearing the system cache and re-installing ME2 onto the HDD. This time, I cannot fix the problem whatsoever. I have been connected to CN all this time without incident, but now I cannot connect at all following the events described below.

It happened about a week ago, I was playing ME2 and it prompted me to select a save device (USB or HDD), so I decided to select HDD and remove the USB so I wouldn't be prompted again later on. I was brought back to the main menu and received a message indicating there was a change to sign-in profile (or something to that degree). So, I signed back in and noticed I was no longer connected to CN. I pressed (Y) and it prompted me to enter my activation code. So I did and it said it was already in use...makes sense since I used it already to activate CN when I first got the game. 

I cleared my system cache and re-installed both ME2 disks on my HDD, signed back in and found I still couldn't connect to CN. So I checked my EA profile, says my e-mail wasn't verified; so I verified my e-mail. Back on my xbox, I checked my download history and noticed it there isn't a download for CN, which would make sense since I used an activation code.  I checked my registered promotions on this site and CN doesn't appear, so I tried using my activation code here and it says it's already in use.

So if I can't re-download CN, how do I activate it again so I can finally get it to work again on my profile. I WILL NOT PAY 1200 POINTS TO RE-INSTALL SOMETHING I ALREADY BOUGHT.

#2
Blind_Tempest

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I clearly have downloaded the free DLC from CN, so why can't I connect to the network anymore? I have the CN access card in front of me that I used to originally download it. How the hell do I fix the problem?



My gamertag is linked to my EA profile and proper e-mail address, I tried re-downloading the "free" content available from CN, but nothing is working for me. Are EA's servers down or is the service Bioware provides really all that terrible?

#3
FlyersAvsGirl

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i've recommened this quick fix courtesy of PHub88 b4 and it works for some people and not others but it might be worth a try. go to xbox consol, system setting and check the time. reset/set time if you find it is off by even a minute. try game again. i hope this works for you as it did for me.

#4
Blind_Tempest

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 I checked the time and reset it, though it was already set correctly. I STILL cannot access the CN to this date, how is this in any way shape or form acceptable for the consumer (ie. me). I've paid for content that I cannot use through any fault of my own. I'm actually surprised there has not been a fix already or an official statement about this. I know I'm not the only one having this problem but it continues to be ignored. 

Does anyone know of a fix for this problem aside from FlyersAvsGirl's suggestion?

Modifié par Blind_Tempest, 07 septembre 2010 - 07:12 .