5 réponses à ce sujet

[Clankio]

 Dear Bioware,

I live in the Netherlands and i don't have and use Credit Cards, but i really want some of your DLCs, but i can't pay for them with no creditcard and PayPal not wanting to work with my bank 

Could you maybe find a way to allow iDeal to buy Bioware points?

With friendly greetings,

Clankio

[Stelioss]

I live in the netherlands too, I also don't have a creditcard.

But I suggest using PayPal. As long as you have normal bankaccount, you can use that with your paypal account and buy BWpoints

[icarus_85]

Dear Bioware,



As stated above there is a problem for people in the Netherlands. I as well would like to buy the DLC and have no creditcard. Is there a way to pay with ideal and/or click and buy? I'm fairly certain that a descent number of people will take advantage of these options.



Best regards

[Dsurian]

Not sure if such an item exists in the Netherlands, but you should be able to buy a card (in the states, its available in every gamestore and is known as an EA card - worth $20). After purchasing this, you can redeem it for 1600 Bioware points, either directly through the EA Store or using the BSN.

If such as card doesn't exist in the Netherlands, I would suggest contacting EA Support to see if they have a solution...

[Tim Skijwalker]

I would also like to see Ideal as a payment method (considering EA store also supports it)



Pls help Bioware



Thx in advance ;D

[Stonewall_Jack]

First I love the game and DLC, but the store is like a dark alley during a misty cold evening. The only flickering light in this dark corner of the world is the customer support chat.



Through the ea store you can buy either 800 or 1600 BP with iDeal you just have to pay 6 euro's more =/? My experience buying my 1600 BP’s for 19,99, through iDeal was that it took quite some time to be processed. These transfers, which are (almost) instant should yield an instant reply, as soon as my money gets transferred, I want a receipt and not wait 24 hours for it. I could understand not getting the goods right away, but a notification of your purchase should be instant.



There should be an iDeal payment option there are numerous smaller developers or indie developers that use it, why?, because it is secure, fast and modern payment option. More secure than sharing all your information on a form for some EA employees.



I scouted the forums and read how many people have trouble getting a refund for justified causes. Now I don’t know what kind of practices or people are behind customer support, but I feel real uncomfortable doing business with ea/ bioware. Selling to Dutch means adhering to Dutch consumer laws and the European consumer laws (with the Dutch laws being a bit more elaborate).



I’m used to modern online payment options. Where you have an account that shows your order and you can track your order from the moment you made it. You get a digital receipt of your purchase (e-mail) and if the content is digital it becomes available right away. The eastore (bioware points) do not fulfil any of these requirements. There are digital and no-digital game resellers out there that seem to have it under control: http://www.paybycash.com/ or steam or get some training at CCP eve online, fast and helpful customer support and payments never went wrong with that game.