827 réponses à ce sujet

[Bentisto]

SengirWorg wrote...

I think I was the last person to dl the bad one....sigh....now I have to wait for the new one....if this wasn't the greatest video game I've ever played...I'd be seriously PO'd...but Bioware has alot of good karma stored up with me....so...I'll wait...for now 8-)

lol, yeah

[Sourced]

Solution to removing the "unremovable" download is close the explorer (no need to kill it) and just delete the file from a command prompt. I am guessing the explorer tries to preview the file and since it is rather large takes a bit of time doing it.

[Alcobob]

Ok, a short guide for Process Explorer:

1: Open the folder containing the file and select the file (only select)

2: Open Process Explorer

3: Open the "Find Handle or DLL" menue (or press Ctrl+F)

4: Copy the folder location or file name and search for it

5: You should see at least one result, select it and the main window will move over the respective entry.

6: Right click the entry and click "Close Handle"

7: Go back to the explorer where you have the folder opened.

8: Press delete on the keyboard.



Also, please notice that handles are there for a reason and you might crash your computer if you delete the wrong ones

[Niemroth]

Iwakura-Lain wrote...

Kilshrek wrote...

mfaraon wrote...

try downloading Process Explorer from Sysinternals (its free microsoft utility), 
1. run it
2. in the menu is "Find" select "Find Handle or DLL.."
3. type ME2 and click Search
4. it should show you what process is using it
5. try to kill the process

maybe there is something more simple but this is how i do it, and it works

Using this, I find explorer.exe is running the SB.exe...... Now, I may not be the most tech savvy person out there but I think killing explorer.exe isn't very wise.... Any other way to delete it? dos? Haven't used it in many winters... Help deleting this 1.5gb mess?

Actually, you can kill explorer just fine. It will either restart itself (Windows 7); or you'll just reboot afterwards.

EDIT: And if you keep a cmd window open, you can just type eplorer.exe to re-init it.

I had the same problem as Kilshrek on Windows Vista 32bit, but your trick with the cmd window worked! Thank you very much.

[BeazlyB]

I too got the can't install, mumbo jumbo, I chatted with
the Techs. he said they are "aware" of the problem, and are
diligently trying to correct it. How Long? Is the question?
I use 7 with a 64 Bit PC, I guess that is the issue?

[Vriess]

Didn't work here either.
Will redownload tomorrow hoping that it's fixed.
Win7-64bit

Modifié par Vriess, 07 septembre 2010 - 10:18 .

[tisStella]

Yep, using cmd deleted it. Still don't understand why explorer.exe was using it... weird.

[devilinkevlar]

Joystiq has a small article on the subject. Nothing new. It says just Win7-64 are having the problem.

[ToveriJuri]

Huh i didn't know it was that hard to remove. i just shift+deleted the broken thing.

[Sourced]

It doesn't seem to cause problems for everybody. I did rightclick and run it as Admin after it didn't work the normal way, maybe that messed it up, not sure.

[Iwakura-Lain]

piraticalx wrote...

Yep, using cmd deleted it. Still don't understand why explorer.exe was using it... weird.

Explorer wouldn't want to preview it (it's an exe, after all); but it might have hung on finding/wanting to display its icon or some such.

[thebighead01]

bloody hell, a lot of ppl are having the same problem. you thought that something like this would have been checked

[TeldonBMG]

Same thing, just will wait for a fix.

[Sourced]

Well extracting the icons or reading meta data from the file is sort of previewing it /grin.

[Darl Pano]

I guess they aren't used to bring out 1.5 GB DLCs xD ..... hopefully they can fix it in a matter of a few days ( one day would be even better )

Edit: And btw same prob with Win 7 64-Bit, but apparently it doesn't work anywhere, so who cares...

Modifié par Darl Pano, 07 septembre 2010 - 10:23 .

[Kilshrek]

Iwakura-Lain wrote...


Now, that is odd. Other than not having ownership, no file handle survives a reboot, of course. Did ownership change somehow? (maybe it's locked, as in quarantined by your anti-virus software?).

Just continuing this out of interest, nothing of the sort happened. I just opened the folder and tried to shift+delete it, but it somehow ran itself (saw a flash of the command prompt window) and then it had about 3 handles.

Every time I tried to delete it in the window it ran itself again. I didn't get any message from my anti-virus about the file, but it could have been checking it in the background or something, I wouldn't really know..

But I've freed up the space . However that 1.5gb counts against my monthly quota, and is gone for good..

[christopher1234]

Yup - seems to be a corrupt file. I have it on good authority that they are working feverishly to fix it. Xbox is awesome btw! Soon all PC users will bask in the glory that is Shadow Broker.

[Mythandariel]

ZOMG! I think the Reapers destroyed the ME universe and replaced it with all zeros!



If that is not the case...then get BW to design new hair styles for Shepard or give Jack some cool multi colored glow in the dark dreds.



Just sayin...

[christopher1234]

thebighead01 wrote...

bloody hell, a lot of ppl are having the same problem. you thought that something like this would have been checked

------------------------------------------

It's impossible to check something *actually* going live.  Only a ba-zillion people trying it all at once does that.

[Londinium]

Damn shifty Shadow Broker, I thought we'd finally cornered him. Apparently not.

[Iceman285]

Apparently I am not the only person with this problem. How can they release something and it not work at all.

[Iwakura-Lain]

Kilshrek wrote...
Just continuing this out of interest, nothing of the sort happened. I just opened the folder and tried to shift+delete it, but it somehow ran itself (saw a flash of the command prompt window) and then it had about 3 handles.

Runaway code is always tricky, yeah. I guess I was lucky on my Windows 7, 64-bit install, that it simply refused to run with an incompatibility message.

[kegNeggs]

im getting it on xp as well bleh

[Kilshrek]

Iwakura-Lain wrote...
Runaway code is always tricky, yeah. I guess I was lucky on my Windows 7, 64-bit install, that it simply refused to run with an incompatibility message.

I suppose, I'm on XP 32-bit, SP 3, though my processor is 64-bit. Not like that should make a diff, but I suppose my time on XP will be coming to an end soon. Time to take advantage of my 64-bit processors!

[ya85in]

Same error here Win7 64bit