192 réponses à ce sujet

[Ac3_5patul0t]

erol1929 wrote...

hismastersvoice wrote...

My list randomly switches between all but three pieces of DLC being unauthorized to just Witch Hunt being unauthorized, and then back again to almost everything being unauthorized. It's been like that since I've installed Witch Hunt an hour ago.

I have the same problem:crying:

Same.

[SteveLeCanard]

Installed Witch Hunt yesterday. Witch Hunt starts off unauthorized and also shows up in available (unpurchased) DLC menu, except when I try to hit buy it tells me it's installed and that I should restart the game to play it.



If I then refresh a few times, it disappears from that menu and becomes authorized. When I try to start it, however, it lets me attempt to create/import a character. When I finish, it immediately takes me to the main menu saying "unable to load area."



Restarted game/steam a few times, know I have patch 1.04. Is this going to be fixed?

[MediusMajere]

Still.. everything is unauthorized. Even when I manage to get Witch Hunt, Leliana's Song or any of the other DLCs authorized it just does an "unable to load area" when I try to start a DLC module...
Please.. fix..
Or if you're not going to do that, give me my money back as not fixing it would be a violation of contract. xD

Modifié par MediusMajere, 08 septembre 2010 - 09:43 .

[sacatripa]

unauthorized for me as well i just downloaded 1.04 then i purchased witch hunt these is 30 minutes ago. I installed it by downloaded and installing outside of the game. i entered the game and all my content works except witch hunt. stumble around and found this forum but seems to be no solution to the problem. its a shame i PAID for this problem

[poisomic_thorns]

l give up for now, l was expecting it to work the second it got installed but it seems my hopes were to high. l'm an old fan of bioware and l feel like a fool atm, paying to sit and wait for something that l'm unauthorized for. l hope it works tomorrow.

[Cody211282]

Blithe_Spirit wrote...

I installed Witch Hunt over 1.04 game, using Win 7 (64). I've installed all previous DRM without problem, but this time WH isn't showing up in my 'Other Campaigns' list. When I go to the 'Downloadable Content' tab initially WH shows up in the 'Available' column, and is unauthorised in the 'Installed' column. If I press the points refresh button WH disappears from 'Available' and shows as authorised, but still doesn't show up in the 'Other Campaigns' list. I've tried manually reinstalling 5 or 6 times now. Help!

I have the same problem, I downloaded Witch Hunt and The Golems of Amgarrak DLC and I'm having this problem for both of these. Worst part is my internet is slow so I have to take my computer somewere else to download most things this size, I hope we dont have to redownload the damn thing.

[Fernando Melo]

If you're still experiencing authorization issues, I would ask if you could confirm if the Dragon Age Updater service is running/installed correctly?



For example, in Win XP, click Start then Run

type in: services.msc

Check if the "Dragon Age: Origins Updater" service is listed

Run the game and alt-tab out when at main menu

Check if the "Dragon Age: Origins Updater" service is now saying Started as its Status



If the service is listed, but not started when the game is running, try right clicking on it in the services window above, and changing the startup type to Automatic. (you may need to exit and restart DAO again to see if that worked)



If the service is not on the list at all, then you may need to manually install it. The quickest way (again Win XP) is to use windows search and find the "installutil.exe" on your machine - this should be in the windows - microsoft.net - framework - v2.(something) folder.



Copy that exe, and paste it into the bin_ship folder where your DAO game is installed. For example, program files - dragon age - bin_ship.



Next, find the DAUpdaterSvc.Service.exe and drag this on top of the installutil.exe - a new window will appear and attempt to install the service.



Once it is done, if successful, you should now be able to see the service in the services window I mentioned above.



More detailed steps, including instructions around other similar cases are outlined in the following thread:

http://social.biowar.../58/index/81613



If the service is running successfully and you still have issues, please let us know.

[carokube]

Vista64 - I just ran the services.msc while Dragon Age origins was running and the Dragon Age: Origins - Content Updater has a status of 'started' but I'm still unauthorized to use Witch Hunt in the downloadable content. I bought and installed witch hunt yesterday.

[Cody211282]

Fernando Melo wrote...

If you're still experiencing authorization issues, I would ask if you could confirm if the Dragon Age Updater service is running/installed correctly?

For example, in Win XP, click Start then Run
type in: services.msc
Check if the "Dragon Age: Origins Updater" service is listed
Run the game and alt-tab out when at main menu
Check if the "Dragon Age: Origins Updater" service is now saying Started as its Status

If the service is listed, but not started when the game is running, try right clicking on it in the services window above, and changing the startup type to Automatic. (you may need to exit and restart DAO again to see if that worked)

If the service is not on the list at all, then you may need to manually install it. The quickest way (again Win XP) is to use windows search and find the "installutil.exe" on your machine - this should be in the windows - microsoft.net - framework - v2.(something) folder.

Copy that exe, and paste it into the bin_ship folder where your DAO game is installed. For example, program files - dragon age - bin_ship.

Next, find the DAUpdaterSvc.Service.exe and drag this on top of the installutil.exe - a new window will appear and attempt to install the service.

Once it is done, if successful, you should now be able to see the service in the services window I mentioned above.

More detailed steps, including instructions around other similar cases are outlined in the following thread:
http://social.biowar.../58/index/81613

If the service is running successfully and you still have issues, please let us know.

I tried that and it still didn't work. "When I go to the 'Downloadable Content' tab initially WH shows up in the
'Available' column, and is unauthorised in the 'Installed' column. If I
press the points refresh button WH disappears from 'Available' and
shows as authorised, but still doesn't show up in the 'Other Campaigns'
list." (copied from Blithe_Spirit because I am having the extact same problem), this is also happening to my The Golems of Amgarrak DLC that I downloaded today as well, so maybe its something on your end that happened recently.

[Fernando Melo]

@carokube & Cody 211282 - can you confirm you are logged in the game. And in both your cases, did you manually download/install from social, or via the in-game system?

[ClassyPirate]

I used the in-game install, made sure the Content Updater is set to automatic, still shows up in the installed section as unauthorized, though only Witch Hunt is the problem.

[Cody211282]

Fernando Melo wrote...

@carokube & Cody 211282 - can you confirm you are logged in the game. And in both your cases, did you manually download/install from social, or via the in-game system?

Yes I am logged into the game, and I downloaded via the in-game system. as a backup I currently have both of them downloading manualy as well incase I need to reinstall it that way.

[SirCheerios]

I set the service to automatic and it's not starting. I tried to manually start the service and I get this error message:



"The Dragon Age: Origins - Content Updater service on Local Computer started then stopped. Some services stop automatically if they are not in use by other services or programs."



I have Dragon Age running so it should be trying to use the service so this confuses me...

[carokube]

I was logged in. I download via in game. I just tried something and now it works--I read that the profile.dap file in my documents\\bioware\\dragon age\\settings can become unwritable so I renamed it to force the game to create a new one. Now ALL of my content is authorized and I'm currently able to play witch hunt! Just loaded my character and watched the opening movie.

[Cody211282]

carokube wrote...

I was logged in. I download via in game. I just tried something and now it works--I read that the profile.dap file in my documents\\\\bioware\\\\dragon age\\\\settings can become unwritable so I renamed it to force the game to create a new one. Now ALL of my content is authorized and I'm currently able to play witch hunt! Just loaded my character and watched the opening movie.

Holy crap that worked like a charm, thank you oh so very much for sharing!

[carokube]

Cody211282 wrote...

Holy crap that worked like a charm, thank you oh so very much for sharing!

I'm so glad it could help!

[SirCheerios]

Still can't get my damn Content Updater Service to start....

[tryxtimus]

I've bought it, but it says it's downloading....but it ain't downloading--when I click witch hunt, it version 1.04 in red... I have done the update...

[elros9999]

I bought it, downloaded it, installed it, and now it says its unauthorized. So I tried what carokube suggested, and it is still unauthorized.  Also it shows up as Witchcraft in my purchased section but as Witch hunt in the can be purchased section.

Modifié par elros9999, 09 septembre 2010 - 12:30 .

[Fernando Melo]

carokube wrote...

I was logged in. I download via in game. I just tried something and now it works--I read that the profile.dap file in my documents\\\\bioware\\\\dragon age\\\\settings can become unwritable so I renamed it to force the game to create a new one. Now ALL of my content is authorized and I'm currently able to play witch hunt! Just loaded my character and watched the opening movie.

Great suggestion. 

SirCheerios wrote...

I set the service to automatic and it's not starting. I tried to manually start the service and I get this error message:

"The Dragon Age: Origins - Content Updater service on Local Computer started then stopped. Some services stop automatically if they are not in use by other services or programs."

I have Dragon Age running so it should be trying to use the service so this confuses me...

Did you move between a retail install and a digital install (e.g. steam) at some point? Or re-installed the game but in a different location?  It sounds like the service was not cleaned up on previous uninstall and is still trying to run from there.

Check for solutions to this here:  http://social.biowar.../58/index/81613

[Aewulf]

I have witchhunt in my temporary folder after it installed 100%. I moved it to AddIns, but DA won't recognize it as installed (nor will it let me try to dl again). Both STR_dao & STR_EP1 installed fine. Any suggestions on Windows Vista 64-bit.

[Althoo]

Fernando Melo wrote...

If you're still experiencing authorization issues, I would ask if you could confirm if the Dragon Age Updater service is running/installed correctly?

For example, in Win XP, click Start then Run
type in: services.msc
Check if the "Dragon Age: Origins Updater" service is listed
Run the game and alt-tab out when at main menu
Check if the "Dragon Age: Origins Updater" service is now saying Started as its Status

If the service is listed, but not started when the game is running, try right clicking on it in the services window above, and changing the startup type to Automatic. (you may need to exit and restart DAO again to see if that worked)

Excellent, this actually worked for me, thanks Fernando:)

[arcsquad12]

So this will fix the unauthorized content glitch?

[AzzX]

Nothing suggested works, even uninstalling the service

[DragonAddict]

I've never had a problem. I bought DA Digital Deluxe via Steam and registered it. Then I bought and installed all the DLC'c and expansion pack and patch 1.04 with no authorizing issues. I always make sure DA updater under services.msc is set to Manual and then I select Start before I play and no issues. I run Windows 7 Ultimate Edition 64-bit with all the windows updates and latest update of Steam as well.