192 réponses à ce sujet

[LienGalliard]

Now I have to Download everything again...I hope it works!

[Benyicneo]

Same problem for me.



I've tried the last patch and the solution for the updater, nothing works. I'm not able to run the updater service and my new DLC remains as "not authoritzed", moreover my older DLC like Return to Ostagar, Wardens Keep, Shale, etc... has been deleted and I'm not allowed to download it again from DLC official page with my account (I purchased all of them)...



Please, can anyone help me?

[Thomby]

I installed some DLC before the 1.04 Patch, such as Shale. Which is unauthorized now. I installed most of my DLC after the 1.04 patch and this content is un authorized. Where do I get the DLC Authorization Patch?

[1shadowwalkerman]

i was having the problem before and after update no change.

i never had problems with my original install of the the game , but after having to reinstall none of my dlc works. it shows that they are there ...at least some of them , but only 2 or 3 things are working , bulwark, lucky stone , thats about it



please help

[1shadowwalkerman]

my updater service doesn't work either

[bigern314]

This is insane. I'm tired of not getting to play due to the system suddenly deciding I'm not authorized. I tried to install Witch Hunt a while back and got this error. I was told to reinstall the game and everything and I did. Now after finishing I go to reload an old save and suddenly I'm not authorized anymore. What the hell is going on Bioware?

[mikie_m]

This is beyond ridiculous! I have not even finished the game yet because I keep waiting and waiting for these stupid issues to be fixed! Your online tech support was useless and your patches have done nothing to sort out the issues.I have PAID FOR 3 dlc's. 2 that wouldnt install. When I did so manually they wont authorize.... I am sick of the endless hours trying to sort out your mess Bioware. I am sick of the tips / patches that promise fixes and deliver naught. If this was any over the counter product I would have taken it back and demanded a refund before now.



Yes I know I'm venting but I think there are many people that need to here!

[DuchanT]

looks like to me this last patch 1.04 is big problem

[Vertigate]

I have the same problem, installed new patch and its very hit and miss everytime I log on as to wheter I will be allowed to use my dlc I have payed for. Very frustrating, could we have an eta for a fix please.

[shadow5973]

I'm still having the authorization problems that this patch was supposed to fix. Some of the DLC items say unauthorized while others don't. The irony is that this all started for me when I installed patch 1.04, which was supposed to fix this, not cause it so that I could play Witch Hunt. So now I can't use about half of my purchased DLC.

Modifié par shadow5973, 27 octobre 2010 - 01:12 .

[shadow5973]

Thomby wrote...

I installed some DLC before the 1.04 Patch, such as Shale. Which is unauthorized now. I installed most of my DLC after the 1.04 patch and this content is un authorized. Where do I get the DLC Authorization Patch?

I'm having the very same problem as you after I installed patch 1.04, which by the way, was supposed to fix this very problem.

[mrraivo]

My witch hunt is unauthorized;(

[Fernando Melo]

You can then verify if any DLC is attached correctly to your account here.

Make sure you login to the game once, using the same email/password as you use here on the site (email should be visible at the top of that page to confirm).  Give it a couple minutes and your DLC should authorize.

If it is not - 99% likely the cause is something related to the DA updater service which is used to connect to the
servers and check that your account has these dlc:
1) Try restarting the PC. Depending on windows version and whether you installed the game from disc vs digital service, the restart is sometimes needed for the DA updater service to take correctly.  This is also true for uninstall/re-install scenarios - restart after each step in that case.
2) Follow the steps in this thread to identify the issue and resolve it (depends on what the issue is).

Hope that helps.
F.

Modifié par Fernando Melo, 02 novembre 2010 - 04:23 .

[KevinJackson]

carokube wrote...

I was logged in. I download via in game. I just tried something and now it works--I read that the profile.dap file in my documents\\\\bioware\\\\dragon age\\\\settings can become unwritable so I renamed it to force the game to create a new one. Now ALL of my content is authorized and I'm currently able to play witch hunt! Just loaded my character and watched the opening movie.

I was having issues w/ Witch Hunt authorization, and this method fixed my issues.

[Tantero]

Fernando Melo wrote...

If you're still experiencing authorization issues, I would ask if you could confirm if the Dragon Age Updater service is running/installed correctly?

For example, in Win XP, click Start then Run
type in: services.msc
Check if the "Dragon Age: Origins Updater" service is listed
Run the game and alt-tab out when at main menu
Check if the "Dragon Age: Origins Updater" service is now saying Started as its Status

If the service is listed, but not started when the game is running, try right clicking on it in the services window above, and changing the startup type to Automatic. (you may need to exit and restart DAO again to see if that worked)

This worked for me. I am running Windows 7.

[In3vitabl30]

carokube wrote...

I was logged in. I download via in game. I just tried something and now it works--I read that the profile.dap file in my documents\\\\bioware\\\\dragon age\\\\settings can become unwritable so I renamed it to force the game to create a new one. Now ALL of my content is authorized and I'm currently able to play witch hunt! Just loaded my character and watched the opening movie.



work for me as well

[sanjin8]

Can Anyone help please.

I cant seem to login from inside the game. It keeps saying that Im not connected to the internet altough I am.
And because I cant log in from inside the game I cant authenticate my DLC.

How can I fix this????????

[ShinsFortress]

http://social.biowar...8/index/7280573 "read first".

http://social.biowar.../58/index/81613 about DLCs.

http://social.biowar...8/index/5151520 more about DLCs, especially for Ultimate Edition users.

http://social.biowar...8/index/6265850 most of everything else.

Then try a fresh properly posted thread here.

If that and all else fails, contact the official game support as described in http://social.biowar.../58/index/87251 .

Even if only the first one is relevent, posting properly helps others to help you.