18 réponses à ce sujet

[gelfling9]

Hi!

Day three:  ..........I've installed/uninstalled quite a few times now, updated my cards and still no joy....the strange thing is, it worked once on day one (again after several failed attempts first), and my character is still saved in my Vista folder.  I keep getting the message 'DAO has stopped working' and then 'A problem has caused the program to stop working correctly.  Windows will close the program and notify you if a solution is available'.

Any help greatly appreciated!!!

[Gorath Alpha]

Preliminary diagnostic information

PCs are not *anything* at all like game console systems.  There is almost nothing that is truly "standard" between various branded PCs, making the game developers' jobs very difficult, and resulting in warning labels attached to game boxes for those games that have serious requirements. 

In case you have misunderstood how to evaluate your PC compared to that game box label, we have to start from here.  Fill it all in.  

Basic Hardware Specification Chart (Empty so far)

Processor Manufacturer: AMD / Intel
Processor Name / Type: Athlon 64 / Pentium / C2D / dual core / quad, etc.
Processor Speed:  ?.? Ghz (or AMD Performance Number)
Operating System / Service Pack: WindowsXP with SP #?, Vista ? (Oh, no!)
System RAM: ? ? GBs (MBs, if less than 1024)
Video (GPU) Manufacturer: ATI / Nvidia (only those two are supported, PERIOD)
Video Card Model: (examples) Radeon HD 3650 / Geforce 8600 GT
Video Card Driver Version: Catalyst ?.? / Nforce ??.?? (use numbers, not the word "latest")
Video Card onboard RAM: ? ? ? MBs
Sound Card Manufacturer:
Sound Card Model:

P. S. If you thought you had a video card, is it on this list?

social.bioware.com/forum/1/topic/58/index/128343

If you need to shop for one, Stateside, here's what Newegg has that is an excellent value:

www.newegg.com/Product/Product.aspx

That's an HD 4670 for only $38 after the mail-in rebate! 

Gorath
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Modifié par Gorath Alpha, 11 novembre 2009 - 03:02 .

[gelfling9]

Thanks for help Gorath Alpha!



Processor Manufacturer: Intel

Processor Name / Type: 2 Duo E6850 Dual Core Processor 3.0GHz, 4MB.

Processor Speed: is that the 3.0 GHz

Operating System / Service Pack: Vista Home Premium Edition (Oh, yes!)

System RAM: 4GB (2 x 2 GB)

Video (GPU) Manufacturer: Nvidia

Video Card Model: Geforce 8800GT

Video Card Driver Version: 512MB nVidia GeForce 8800

Video Card onboard RAM:

Sound Card Manufacturer: Creative Labs Sound Blaster X-Fi Xtreme Gamer Sound Card

Sound Card Model:



I'm really not computer technical, so apologies if I've not made anything clear! Really do appreciate any help your able to give.....I wanna play this game so bad!

Still think it's strange.....it worked once for around hour and half perfectly fine...next day NOTHING!

Thanks!

[JironGhrad]

does it give you any error messages?

[gelfling9]

JironGhrad - I get the messages 'Dragons Age Origins has stopped working' and then 'A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available'.



It tries to load....I hear the sound of swords clashing for about a second and then it dies....



Thanks

[JironGhrad]

can you get the configuration program to run? try checking the "skip intro movies" box

[gelfling9]

Is that the configuration utility part? The option to skip intro movies is not there....? Where would I find this?

Thank you!

[gelfling9]

sorry.....found it!

[gelfling9]

still no joy!

[JironGhrad]

when you're at the launcher, hit "configure" then under video (left column) there's a check box in the center window at the bottom for "disable intro movies"

[gelfling9]

I found it in the end^^ Tried disabling intro movies, saved settings, still no joy!

[JironGhrad]

you have the DVD version?

[gelfling9]

Yep.

[JironGhrad]

You might try using the digital version...



Download the EADM:



http://eastore.ea.com/eadm

[gelfling9]

.....Done that too! Took nearly 4 hours and still not working.

Really appreciate your help and will gladly try any further suggestions!^^



If the disk was corrupt in any way, would I get a message saying so? Like on the PS, if a game doesn't load it tells you 'unable to read disc' or something like that?

[JironGhrad]

when you uninstalled the DVD version did you have it save the settings?

[gelfling9]

I did the first time I uninstalled, second time no.



Do you think there would be any conflict with other game settings? I.e. World of Warcraft and the Sims3 are als installed on the same pc?

[gelfling9]

Game working now (hurrah), turns out my video card had NOT updated correctly.



Thanks so much to all that offerred help.....hope it's all straight forward from here on. ^^

[JironGhrad]

gelfling9 wrote...

Game working now (hurrah), turns out my video card had NOT updated correctly.

Thanks so much to all that offerred help.....hope it's all straight forward from here on. ^^

glad to hear it... happy gaming