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Bought Kasumi Expansion, but no link to download!


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4 réponses à ce sujet

#1
Ismar

Ismar
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Hi,
I just purchased the Kasumi DLC and would REALLY like to download it now.
Only thing is, it does not show up on the list in my registered game promotions, where all the other DLCs i purchased always showed up so i could download them. I have downloaded all the DLCs available for ME2, but this is the only one that I cannot download...
Can anyone tell me what's happening..? I'm rather pissed, really... <_<

#2
Kronner

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Try to log out and then log in. Clear your browser cache.

#3
Ismar

Ismar
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Thanks for the advice, but that didn't work either.. :/

Logged out, cleared cache, logged back in, nothing..

I just tried to see whether the link appears on internet explorer, which I never use otherwise, and same thing there, no Kasumi-link.. that's rather enfuriating really, I paid for that thing, dammit.. :/

#4
Kronner

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Try to buy it again (I do not mean pay for it), just go to official DLC, select Kasumi and click buy, it should redirect you to your entitlements if you have already bought it. If it does not, cancel and contact BioWare support with the email that was sent to you to confirm the purchase.

#5
Ismar

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Ah! There it is!!!! :)

Thank you VERY much, that thing with "buying" it again worked! I got redirected to my registered game promotions and suddenly there it was, on top of the list :)

Thank you so very much for the advice and for taking the time Kronner!