41 réponses à ce sujet

[Bair18]

Oh i have the same problem, bought mine also at Musica in Canal Walk. I got both Mass Effect 1& 2 for R200, finished the first in the a rush, finding the 2nd one so much more stable on my computer - weird?!



Anyway I think I will give EA Support a call later, any idea their working hours in RSA?



SilverSabre thanks for this post, it will be of much help(!)

[ThunderChildFTC]

Also got my copy from Musica in Brooklyn and also missing the code.
Thanks for the feedback SilverSabre!

[StarBound_ZA]

Same today. Just got off the phone and waiting for the e-mail to arrive. I'll admit I didnt expect this kind of fast service from EA. Could there possibly be hope left for us in sonny ol SA?

[Rurik_Niall]

Liec wrote...

... how can they call something a 'classic' when it came out just less than a year ago??

classic - Adjective

1 a: serving as a standard of excellence : of recognized value <classic literary works> b : traditional, enduring <classic designs> c : characterized by simple tailored lines in fashion year after year <a classic suit>

2 of or relating to the ancient Greeks and Romans or their culture: classical

3 a : historically memorable <a classic battle> b : noted because of special literary or historical associations <Paris is the classic refuge of expatriates>

4 a: authentic, authoritative b : typical <a classic example of chicanery> <a classic error>

5 capitalized : of or relating to the period of highest development of Mesoamerican and especially Mayan culture about a.d. 300–900

[kiwieffect]

It should come with it I have that version and i got a code

[Drake-Shepard]

I got the EA classic version of ME2 on PC from amazon, there was no cerberus network code, only the other code to install the game itself
I was on EA help, and explained it in a chat box to technical support person. They told me to sign the lil tab in the inner cover where the main game serial number was written and to take a picture of it, and attach it in the convo box and send it. After confirming i was telling the truth they sent me the code.

However, this ended up pointless as i was unable to get any dlc free. I thought you would get at least something minor free but it just gave me the chance to buy dlc. Maybe this is what's supposed to happen or maybe it was only free until a year after the game launch

[Bogsnot1]

Check the Tech FAQ in the ME2 PC Tech Suppot forum for how to download the free DLC thats included in the Cerberus Network. Section 2 deals with DLC.

[lloyd87]

Im pretty sure that it becomes a classic once its shifted so many copies?
same with the platinum stuff for the ps3.
I got my me2 + gta4 for £20 so the prices are coming down quite quick!

[CoolEraser]

That's an odd story, Drake-Shepard.

I've bought EA classic Mass Effect 2 from DimensionPlus.nl, Recieved it yesterday.
And as like many other people I didn't get my cerberus network code in my case either.
5 minutes chatting to a Live Support member resulted in activated DLC,
I've even asked if he/she needed proof, but he says "No, I see the code(s) you're using."

So that was resolved very quickly.

Modifié par CoolEraser, 28 juillet 2011 - 03:01 .

[The_name_is_not_legion]

I bought the EA classics one from Amazon , no Cerburus code as well, what do you suggest me to do?

[The_name_is_not_legion]

CoolEraser wrote...

That's an odd story, Drake-Shepard.

I've bought EA classic Mass Effect 2 from DimensionPlus.nl, Recieved it yesterday.
And as like many other people I didn't get my cerberus network code in my case either.
5 minutes chatting to a Live Support member resulted in activated DLC,
I've even asked if he/she needed proof, but he says "No, I see the code(s) you're using."

So that was resolved very quickly.

Could you please tell me the link for the live support? Many thanks.

[John Galba]

I am having the same problem, that I did not get a Cerberus Network code in the EA classics version, altough from the back, it says it should be there...

What is the Bioware or EA support e-mail address, so I can contact them, please?

[The Grey Ranger]

Check the support forum for your particular version. All three have a sticky with the ea support web address.

[Babi_Siha]

Since we are in topic of EA classics, I bought the game from a seller on Amazon, though the bastard failed to tell me it was this cheap, crappy version. I haven't opened it yet so before I decide if I return the item or not can anyone tell me if I can redeem the code on Origin and if there are any differences from other editions of the game.

[Necros4326]

Has anyone had any luck getting a response for EA regarding the missing Cerberus Network code in the EA classics version of Mass Effect 2, especially lately?

[Malleus_]

Necros4326 wrote...

Has anyone had any luck getting a response for EA regarding the missing Cerberus Network code in the EA classics version of Mass Effect 2, especially lately?

Just chiming in to say yes, I just got cerberus network activated for my account about two days ago. I got the ea classics version ME2 and there wasn't a CN code in the box - I contacted EA Customer Support about the issue and it was solved in about a day.

I didn't get an activation code, the CN access was added to my EA/O account directly, so I could log in with that within ME2.

I sent the complaint in the "Billing/Purchasing -> Other" category and I also had the game added to my Origin library before - just saying, in case these are relevant.