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PC version of the Game lagging


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#1
KimBoHansen

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I am running the PC version on a Vista system with below stats:

Intel® Core™2 Duo CPU T9400 @ 2.53GHz

NVIDIA GeForce 9600M GT

Speakers (Realtek High Definition Audio)

Microsoft® Windows Vista™ Home Premium

DirectX 10.0 (Jun2008)

2,96 GB

free space 15,7 GB



I have downloaded the newest drivers.



After playing the game for a couple of minutes, the screen starts "lagging" -
this goes on for a minute or so, and then I can play for a couple of
minutes, and then the lagging starts again.



The game is useless for me in the current state.

Modifié par KimBoHansen, 11 novembre 2009 - 09:58 .


#2
tlazzari

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I'm having the same problem.

#3
Gorath Alpha

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Laptops generally cannot cool their video cards or CPUs at all well and when they get warm, automatically slow themselves down until they cool off some.  Buy cooler tray devices for yourselves, and blow out all vents with compressed air, then get a temperature monitoring utility such as Rivatuner or ATI Tools, install it, and configure it.

Gorath
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#4
tlazzari

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doesn't help for me. i'm running the laptop well elevated and it's not running that hot.

#5
Tazzmanic

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296GiB HD with 15.7GiB space?

A hard drive with more then 75% stored is considered "full" and may cause all programs to "lag"


#6
KimBoHansen

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The statement "A hard drive with more then 75% stored is considered "full" " I do not buy. It has to be the remaining space that is defining whether a harddisk is considered full, otherwise the total harddisk size is affecting the definition, which would be wrong. Anyway, the remaining space is not running low when the game starts lagging.



The heating sounds like a possible problem, the PC is extremely warm when the lagging starts. What is "cooler traydevices" and how do they work with portable computers?



But thanks for your replys anyway!

#7
JironGhrad

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actually microsoft says that the windows operating system is unstable and can cause a variety of issues with operation if the drive is at more than 50% capacity (it needs at least that much to ensure a proper defrag). 15.7 gbs is barely enough to manage your swap file... and if you're going to tell the people who are helping to shove off because you disagree with the answer, then you're not going to get help. I'm a network/hardware technician, have worked for Dell, Best Buy's Geek Squad and the US government, been in IT since 1999. We've given you the answer... if you want help solving it, we can work on that too if you're reasonable about it... or you can go talk to them at the official site http://help.dragonage.com

#8
KimBoHansen

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That is a bit harsh, isn't it, I think I said "thanks for your replys anyway", and that was NOT ironical!



I will make more space on my hard drive to see if it has any affect. I still think that it is more likely a heating problem I have. I also think that the MS answer of 50% of the capacity (if they indeed has said that), is a wrong measurement point depending on the size of the hard drive, which does not make any sense. But for MS it is safe to state that, and it will work perfectly as a general CMA answer to frustrated users around the world.



This is NOT a way to say "shove off", but just my opinion. Thank you for your reply (not ironical!!!)...


#9
JironGhrad

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The reason that windows requires 50% or more is that it doesn't matter how large the drive is... a defragmentation means it moves 100% of the data (other than a few selected OS files) and in order to ensure that it can actually do that you need to be less than half full... 51% full means you can only move 49% of the data on the drive (it's duplicating while compiling)

And I don't mean to be harsh, but all of us who help out here are 100% volunteers.  Your choice of words gave the impression that the suggestion was dismissed out of hand, which implied (at least to me at almost 3 am, after doing this for the last six hours) that what you wanted to hear was "this is all the programmers' fault and they'll have a patch for you in a few days." 

I see that a lot (and frankly I'm glad there's no post counter) and it's sad, because really we can fix at least 50% of the issues for people (and based on the problems I'd say the actual number is closer to 70-80%) by reconfiguring the OS/game settings. Of the remaining 20-30%, probably half are legitimate bug issues and the rest are hardware problems (failing graphics cards, bad RAM, defective hard discs and the like).

Modifié par JironGhrad, 12 novembre 2009 - 08:53 .


#10
KimBoHansen

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OK-Now you are getting technical, this is interesting.



How often is deframentation done, it must be an automatic recurring function in VISTA since this can be a parameter. Can you de-activate this defragmentation function, so it is running during low peak hours?



The swap file must of course be smaller than remaining disk space, which it also is.

#11
Bowz3r

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I'm having the same problems as the OP and have been for over a week now.



I figured out what is causing the issue, and OP you can try this as well and see for yourself.



I have the realtek hd audio device installed as well and after going into system devices and disabling "High Definition Audio Device" under "System" the game appears to again run smooth as if I just rebooted my machine.



Unfortunately, playing this game without sound isn't exactly a prime solution, so I was hoping to see if this worked for you also, and maybe we could figure this thing out together :/



*Pulls out hair"

#12
JironGhrad

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KimBoHansen wrote...

OK-Now you are getting technical, this is interesting.

How often is deframentation done, it must be an automatic recurring function in VISTA since this can be a parameter. Can you de-activate this defragmentation function, so it is running during low peak hours?

The swap file must of course be smaller than remaining disk space, which it also is.


I don't think Vista does it automatically, but the idea behind defragmentation is this.  Let's say you own a car lot for storing cars (but not selling them).  You want to keep all the cars grouped together by model (the file). We have 3 models of cars... A, B and C.  You'll get a few of each model and park them all in tight (to save space and fit in more cars).  Then someone comes along with an A type car... what do you? Move all the cars at once? You park it behind the last car in (that's how a hard drive writes data... then it makes a note in the file where it stored that bit).  When you defragment the drive, it moves all the cars together (creating a contiguous block).  This speeds up the time it takes to find what you want as it doesn't have to hunt all over to find the right bit.

Swap files are the old form of the virtual memory system.  It used to be an actual file, now windows uses a virtual system so you'll never browse the drive and find the "file" sitting out there.  Pagefile is a more correct term and it's often a variable sized configuration.  Defragmentation helps speed that process along as well as it clears up the space where the pagefile is working...

#13
JironGhrad

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@ Bowz3r do you also have a "full" hard drive? Lots of people are using the Realtek audio devices without having issues (you might try updating the drivers for it at www.Realtek.com)

Modifié par JironGhrad, 12 novembre 2009 - 09:05 .


#14
Bowz3r

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Believe me, I've tried every combination of drivers possible for every device on my machine at this point.

Even flashed to the latest bios version for my mobo.

It's not my harddrive space either, I have over 50% remaining on a 300g raid 0

Like I said before, @OP if you could try what I mentioned in my previous post and report your findings, it would be much appreciated.

Modifié par Bowz3r, 12 novembre 2009 - 09:09 .


#15
KimBoHansen

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JironGhrad wrote...

I don't think Vista does it automatically, but the idea behind defragmentation is this.  Let's say you own a car lot for storing cars (but not selling them).  You want to keep all the cars grouped together by model (the file). We have 3 models of cars... A, B and C.  You'll get a few of each model and park them all in tight (to save space and fit in more cars).  Then someone comes along with an A type car... what do you? Move all the cars at once? You park it behind the last car in (that's how a hard drive writes data... then it makes a note in the file where it stored that bit).  When you defragment the drive, it moves all the cars together (creating a contiguous block).  This speeds up the time it takes to find what you want as it doesn't have to hunt all over to find the right bit.

Swap files are the old form of the virtual memory system.  It used to be an actual file, now windows uses a virtual system so you'll never browse the drive and find the "file" sitting out there.  Pagefile is a more correct term and it's often a variable sized configuration.  Defragmentation helps speed that process along as well as it clears up the space where the pagefile is working...


Thank you for this lecture - my conclusion is that I was right, as defrag is not running all the time, the 50% hardrive limit is a theoretical CMA MS limit, and has nothing to do with the problem.

#16
KimBoHansen

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Bowz3r wrote...

Believe me, I've tried every combination of drivers possible for every device on my machine at this point.

Even flashed to the latest bios version for my mobo.

It's not my harddrive space either, I have over 50% remaining on a 300g raid 0

Like I said before, @OP if you could try what I mentioned in my previous post and report your findings, it would be much appreciated.


Sry, did not see your post - this  is a really good suggestion, I will try this.

Thanks.

#17
_____o_O___

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I get lag from time to time too. I quit out and start the game back up to cure it for me.

#18
Reef Peerat

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Hey Jirhon, it sounds like you might be able to help me with my new post... and it's not a heating issue because I have a desktop :)

#19
Gorath Alpha

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Reef Peerat wrote...

Hey Jirhon, it sounds like you might be able to help me with my new post... and it's not a heating issue because I have a desktop :)


Now, that is really an ignorant-sounding kind of comment, sorry, but it is.  Desktops overheat, all of the time.  And some will slow themselves down when overheated, same as laptops do.  It's simply a much less common symptom for owners of desktop PCs. 

Gorath
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#20
Tuimic

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What settings are you running graphically? Have you tried to lower the sliders?



You're about 1gb under the recommended RAM size for running this game on vista. I'd suggest doing as others have said, free up some hard drive space, and also try run the game on lower settings. Sure it might not look as pretty, but surely its better to actually play the game?

#21
KimBoHansen

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Here is my findings after trying out your suggestions:



I started by testing the sound suggestion from Bowz3r - unfortunately it did not have any effect, lagging still occured.



Secondly I installed RivaTuner as suggested by Gorath Alpha - the temperature starts at 62, but I monitored the temperature during play, and after 1-3 minutes the temp was at 87-90. After 4-5 mins it started lagging, and this happens almost exactly when temperure reaches around 100. So I will try to get a cooler to see if it helps. In general, the temperature is too high, is'nt it?



I also freed some space on my hard drive - FYI the specs I wrote was on the windows partition, there are two partitions, now with 40/92 GB and 385/465 GB available. I have 4 GB ram, the 2.97 in my specs was remaining ram...



Thanks for your help!



Kim

#22
fbgrifter

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Bowz3r: OMG. After struggling to get my game to work properly for several weeks now I tried your suggestion and disabled the Realtek HD. The game now runs as smooth as silk!!! Now to get sound!

#23
Gorath Alpha

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tlazzari wrote...

doesn't help for me. i'm running the laptop well elevated and it's not running that hot.

I do not believe that the commenter above had any factual basis for that assertion at all.

Reef Peerat wrote...

Hey Jirhon, it sounds like you might be able to help me with my new post... and it's not a heating issue because I have a desktop :)

Desktops can also overheat, although their BIOSes do not normally include any automatic slowdown routines of the sort included in laptops (OK, I see that this aspect was already covered). 

fbgrifter wrote...

Bowz3r: OMG. After struggling to get my game to work properly for several weeks now I tried your suggestion and disabled the Realtek HD. The game now runs as smooth as silk!!! Now to get sound!

If you have a desktop PC, it should be fairly easy for you to find something else that will work.  Laptop owners have more limitations.  There are fewer external audio processor systems available to connect to laptops. 

The thing about Realtek audio is that most people never have any problem with it, so it's not an automatic piece of advice to tell anyone to try without sound.

#24
fbgrifter

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GA>> Not laptop. Not advice, just saying it worked for me (sort of cos now I have no sound). I had no probs with the game at all until I didn't play it for a while. Then it was lagging and impossibly slow. Updated drivers, patched to 1.04, put everything on the lowest setting, fiddled with video settings, uninstalled, re-installed (whole other drama) and it made no difference at all until...strange really.

#25
basdoorn

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Realtek audio chips use the main processor for every other than the digital to analog conversion basically. It might well be such audio processing is causing the slowness. I would suggest trying with an add-in sound card from a company like Creative. They sell sound cards for games like the X-fi which you can build into your computer and some even external ones for laptops. Likely you will have much better speed with such a sound card and of course... sound :D

Modifié par basdoorn, 03 août 2010 - 03:26 .