45 réponses à ce sujet

[Zach101]

Provide detailed information about your PC system
1. What version of the game are you playing: physical disc or digital download (along with which vendor)?
      Configuration Utility | Game Tab
           * Version Information: MassEffect2.EXE
I HAVE THE STEAM VERSION OF THE GAME
2. System Details
      Configuration Utility | Summary Tab
           * Processor / Clock Speed / RAM
PROCESSOR: INTEL® PENTIUM® 4 CPU 3.40GHZ (2 CPUS) WITH HT TECHNOLOGY RAM: 2048MB
           * Display Adapter / VRAM / Driver Version
NVIDIA GEFORCE 8600GT VRAM: 512 DRIVER VERSION: 6.14.0012.5896
           * Sound Adapter / Driver Version
C-MEDIA REAR PANEL AUDIO DRIVER VERSION 5.12.0001.0008
      Configuration Utility | Platforum Tab
           * Operating System (and service pack, if applicable)
WINDOWS XP SP3
           * DirectX Version
DIRECTX 9.0C (4.09.0000.09.04)

Details about your problem.
1. What is the nature of the problem you are seeing?
EVERYTHING WORKS FINE EXCEPT I GET THESE RANDOM CRASHES THAT CAUSE MY MONITOR TO GO INTO SLEEP MODE AND THE SOUND GLITCHES AND SOUNDS LIKE A SKIPPING CD. WHEN IT HAPPENS I HAVE TO PRESS THE RESTART BUTTON ON MY COMPUTER.
2. When did the problem start occurring?
SINCE I BOUGHT IT 2 DAYS AGO.
3. Where does your problem occur?
APPARENTLY IT CAN HAPPEN ANYWHERE AS I TOLD YOU ITS RANDOM.
4. What are the steps in replicating the problem?
PLAY FOR 30 MINUTES TO A COUPLE HOURS AND IT HAPPENS.
SO FAR ITS HAPPENED 7 TIMES AND THE LONGEST IVE PLAYED WITHOUT IT CRASHING WAS ABOUT 4 HOURS.
5. Have you modified your game in any way?
NOTHING! NO MODS!

PS: any help would be greatly appreciated!
this is a great game and i would like to play it without the random crashes.

Modifié par Zach101, 01 octobre 2010 - 07:31 .

[Zach101]

I've been doing a lot of research on this black screen crash and apparently a lot of people are having the same problem. Supposedly there's a connection with single central processing unit cores but I don't have a single core so it must be something else. Or maybe its a different error altogether..

[Zach101]

another thing:
When I don't restart my computer a few seconds after it crashes, I can hear the sound trying to continue kinda like a skipping cd and then it stops after several seconds and the computer reboots itself. Then when I log back into windows i get a message saying:
"Windows has recovered form a serious system error."
Error Information:
Category: 102
Event ID: 1003
Error code 000000ea, parameter1 899fa6b0, parameter2 8a33e120, parameter3 8a182490, parameter4 00000001.

I did some research on this error and found that it can be caused by faulty ram.
So I ran an intense memory test for 2 hours and found no errors with my hardware.
I am guessing it must be a software conflict due to the enormity of these crash cases.

Modifié par Zach101, 28 septembre 2010 - 10:02 .

[Zach101]

I think the collectors are the reason there are so many "bugs" in the game. haha



I just finished scanning all the planets in the area and went to refuel and buy more probes then it crashed again...so now I have to start over..and I was only playing for 15 minutes! Now the crashes are happening more frequent.

I feel like I wasted my money.

I'm going to wait until bio-ware fixes all the bugs before I play again.

[elpesado]

Zach101 wrote...

I've been doing a lot of research on this black screen crash and apparently a lot of people are having the same problem. Supposedly there's a connection with single central processing unit cores but I don't have a single core so it must be something else. Or maybe its a different error altogether..

Your CPU is a single core processor with Hyper-Threading, wich isn't a dual core at all and it's below the official min specs. You are lucky for being able to run this game.

My best advice is to install the latest DirectX update and close any non vital program or service running. Good luck.

[Torexile]

I think i have the same problem.

[Gorath Alpha]

All of the Pentium P4s were already sadly obsolete for two or three years before Intel managed to leapfrog ahead with the Core architecture (2006, so the last time a P4 was truly competitive had been 2004 or so). All such old tech should have been replaced long ago, and a wise shopper would have started buying AMD processors when Intel fell so far behind, instead of blindly following the herd.

Modifié par Gorath Alpha, 29 septembre 2010 - 03:36 .

[HCS01]

Zach101 wrote...

I did some research on this error and found that it can be caused by faulty ram.
So I ran an intense memory test for 2 hours and found no errors with my hardware.
I am guessing it must be a software conflict due to the enormity of these crash cases.

If you run the newest version of Memtest, you still must run it for at least 8-10 hours to really tax your ram.  Set it to test overnight when you go to sleep.

Also, you failed to mention what kind of power supply you have.  If you are running a P4, I would imagine it is several years old.  Over time, mose powersupplies show a decrease in output.  If this unit can no longer keep up with your system, it will cause all types of intermittent errors.

[Zach101]

HCS01 wrote...

Zach101 wrote...

I did some research on this error and found that it can be caused by faulty ram.
So I ran an intense memory test for 2 hours and found no errors with my hardware.
I am guessing it must be a software conflict due to the enormity of these crash cases.

If you run the newest version of Memtest, you still must run it for at least 8-10 hours to really tax your ram.  Set it to test overnight when you go to sleep.

Also, you failed to mention what kind of power supply you have.  If you are running a P4, I would imagine it is several years old.  Over time, mose powersupplies show a decrease in output.  If this unit can no longer keep up with your system, it will cause all types of intermittent errors.

I have an antec 750 watt power supply its about a year old so its fine.

[Zach101]

elpesado wrote...

Zach101 wrote...

I've been doing a lot of research on this black screen crash and apparently a lot of people are having the same problem. Supposedly there's a connection with single central processing unit cores but I don't have a single core so it must be something else. Or maybe its a different error altogether..

Your CPU is a single core processor with Hyper-Threading, wich isn't a dual core at all and it's below the official min specs. You are lucky for being able to run this game.

My best advice is to install the latest DirectX update and close any non vital program or service running. Good luck.

Damn... I guess your right...so I need to buy a new cpu then....SH!T

[Zach101]

So shouldn't the update that bio-ware released fix my problem?
How do I patch a Steam version of the game? Or does Steam do it automatically?
If it update automatically then I must already have it and the patch must not work?

Modifié par Zach101, 29 septembre 2010 - 04:46 .

[Gorath Alpha]

Zach101 wrote...

Damn... I guess your right...so I need to buy a new cpu then....SH!T

Truthfully, rather few of the now-elderly PCs that still have P4s in them can be easily upgraded to Core level. It will depend on the mainboard in the system, and the BIOS upgrades available for it, whether it is possible. Rather few of the P4s share the same socket, let alone compatible chipsets, with the Cores.

Zach101 wrote...

So shouldn't the update that bio-ware released fix my problem?
How do I patch a Steam version of the game? Or does Steam do it automatically?
If it update automatically then I must already have it and the patch must not work?

Hardware deficiencies cannot be repaired with software.  The system requirements will not change with time, to become more lenient. 

Modifié par Gorath Alpha, 29 septembre 2010 - 04:53 .

[Zach101]

my motherboard is a 775 socket and its about as old as the cpu. I'm thinking my computer is finally an outdated piece of crap after 6 years... wow that was fast. Six years ago it was top of the line- I built it myself for 2500 bucks!

Modifié par Zach101, 29 septembre 2010 - 04:51 .

[Zach101]

Gorath Alpha wrote...

Truthfully, rather few of the now-elderly PCs that still have P4s in them can be easily upgraded to Core level. It will depend on the mainboard in the system, and the BIOS upgrades available for it, whether it is possible. Rather few of the P4s share the same socket, let alone compatible chipsets, with the Cores.

Zach101 wrote...

So shouldn't the update that bio-ware released fix my problem?
How do I patch a Steam version of the game? Or does Steam do it automatically?
If it update automatically then I must already have it and the patch must not work?

Hardware deficiencies cannot be repaired with software.  The system requirements will not change with time, to become more lenient. 

but....DAMN i wasted 30 bucks

Modifié par Zach101, 29 septembre 2010 - 04:54 .

[Zach101]

Why is ME2 the only game that I know of that doesn't support single cored processors?
The inventor of multiple cores was an idiot....because they've divided them into more complex and unbalanced processors that cost a lot more to engineer. If they wanted faster processors they should have gone with circles...because circles are the path that an electron flows around the nucleus of an atom. (Kinda like the earth going around the sun) The earth travels 584,058,562 miles ~ 365 days.  And why is our solor system so similar to the structure of an atom? MAYBE it IS an atom(on a larger galactic scale) FACT: electrons travel faster in circles.
Im willing to bet that you could make chips 100 times smaller than they are now and 100 times faster if they were circular.

Modifié par Zach101, 29 septembre 2010 - 06:19 .

[Gorath Alpha]

During the overlap period, four years ago, there were chipsets and mainboards that would go both ways, backwards to the old P4s, and forward to the Cores.  There has been a huge drop in the expense of building PCs after AGP was removed from the equation.  I built some perfectly adequate AMD-based systems five years ago for less than half of the $2500 you spent on the one you have, and while they cannot be upgraded with current production parts now, there were suitable upgrades available as recently as two years ago, so they could have dual cores running at good core speeds. 

Intel also had a P4 with dual cores, but they weren't integrated with one another in anything like the manner of the X2s and the Cores, so that the P4Ds obtained very little benefit from being multi-cored, nevertheless, the fastest of those can more or less run this game (as can the faster of AMD's single cored A64s). 

P. S.  Interestingly, the tendency to pursue a multi-platform development process has halfwat frozen the hardware requirements at about the 2007 - 2008 level, and Dx9.0c.  The XBox360 and the PS-3 are now the bottleneck, being technically past due for reeplacement.  Quad-cores aren't required, and Dx10 / Dx11 capability isn't, either, so that Radeon HD 4850s are as good as anything out there, as long as the games have to cater to the elderly console hardware, for only $100 or so . .

Modifié par Gorath Alpha, 29 septembre 2010 - 06:52 .

[Zach101]

Gorath Alpha wrote...

During the overlap period, four years ago, there were chipsets and mainboards that would go both ways, backwards to the old P4s, and forward to the Cores.  There has been a huge drop in the expense of building PCs after AGP was removed from the equation.  I built some perfectly adequate AMD-based systems five years ago for less than half of the $2500 you spent on the one you have, and while they cannot be upgraded with current production parts now, there were suitable upgrades available as recently as two years ago, so they could have dual cores running at good core speeds. 

Intel also had a P4 with dual cores, but they weren't integrated with one another in anything like the manner of the X2s and the Cores, so that the P4Ds obtained very little benefit from being multi-cored, nevertheless, the fastest of those can more or less run this game (as can the faster of AMD's single cored A64s). 

upgrading to a dual core isnt at the top of my mind at the moment. Hell....in 3 years theyll have 8 cores and duo cores will be outdated. Screw this damn technology growth. Why the hell can't some company just make a super chip that doesnt need upgrading for at least 10 years. Its not that they can't do it....its that they'd rather slowly and consistantly make the technology increase, so that come next year when they make the new thing and the old thing is outdated, the customer has no choice but to upgrade and basicly let them syphen a lot more money from them. AMD could make a 16 core processor right now if they really wanted. Some people are so damn greedy it makes me sick. Theres a quote that I can't remember who said but here it goes:
"If your 1 step ahead of the curve you're a genius, if you're 2 steps ahead, you're a criminal."
Kinda like the Nikola Tesla story.
Fact is, when they first came out with 512 memory sticks, that doesnt mean that they just "figured it out"
it means that the cost to make them went down....or so they say....

Modifié par Zach101, 29 septembre 2010 - 06:56 .

[Zach101]

Gorath, what do you think?

[Moondoggie]

elpesado wrote...

Zach101 wrote...

I've been doing a lot of research on this black screen crash and apparently a lot of people are having the same problem. Supposedly there's a connection with single central processing unit cores but I don't have a single core so it must be something else. Or maybe its a different error altogether..

Your CPU is a single core processor with Hyper-Threading, wich isn't a dual core at all and it's below the official min specs. You are lucky for being able to run this game.

My best advice is to install the latest DirectX update and close any non vital program or service running. Good luck.

Since they released a patch for single core processors it's enabled some to play the game on a single core machine anyways. Some seem to work better than others though. I have an AMD Sempron 140 2.7ghz and it runs on that machine while my friends Pentium 4 3.0ghz doesn't like the game at all and it just won't run. Very odd when it comes to single cores it's trial and error.

[Zach101]

Moondoggie wrote...

elpesado wrote...

Zach101 wrote...

I've been doing a lot of research on this black screen crash and apparently a lot of people are having the same problem. Supposedly there's a connection with single central processing unit cores but I don't have a single core so it must be something else. Or maybe its a different error altogether..

Your CPU is a single core processor with Hyper-Threading, wich isn't a dual core at all and it's below the official min specs. You are lucky for being able to run this game.

My best advice is to install the latest DirectX update and close any non vital program or service running. Good luck.

Since they released a patch for single core processors it's enabled some to play the game on a single core machine anyways. Some seem to work better than others though. I have an AMD Sempron 140 2.7ghz and it runs on that machine while my friends Pentium 4 3.0ghz doesn't like the game at all and it just won't run. Very odd when it comes to single cores it's trial and error.

Well mine works fine. The game runs smooth usually around 40-60 FPS never drops below 30. Ive seen no glitches or bugs except for that random crash and Im sure it can be fixed.
When I open device manager, windows XP shows that I have 2 cpu's but i guess its just the HT technology. Maybe thats why it crashes sometimes.
Does your friends Pentium 4 have HT?

Modifié par Zach101, 29 septembre 2010 - 07:08 .

[Gorath Alpha]

AFAIK, the only single core processors that ended up being addressed were actually the early Cores, and the single core AMDs had been working relatively well even without anything special in any patch . .  I'd have to review the patch notes for each, 1.01 and 1.02, to refresh that recollection. 

I think what I needed to have said was along the lines that there hadn't been a lot of interest in doing anything for the old stuff.  I thought that the developer comment about the matter had sounded reluctant. 

Modifié par Gorath Alpha, 29 septembre 2010 - 07:18 .

[Moondoggie]

They had? Well learn something new everyday. I'm glad i can at least run the games i like on a single core machine. I'll upgrade sooner or later but it'd suck if games were totally above single cores now.

[Zach101]

Gorath Alpha wrote...

AFAIK, the only single core processors addressed were actually the early Cores, and the single core AMDs had been working relatively well even without anything special in any patch . .

Thats strange. Why wouldnt they address them all?

[Moondoggie]

Zach101 wrote...

Moondoggie wrote...

elpesado wrote...

Zach101 wrote...

I've been doing a lot of research on this black screen crash and apparently a lot of people are having the same problem. Supposedly there's a connection with single central processing unit cores but I don't have a single core so it must be something else. Or maybe its a different error altogether..

Your CPU is a single core processor with Hyper-Threading, wich isn't a dual core at all and it's below the official min specs. You are lucky for being able to run this game.

My best advice is to install the latest DirectX update and close any non vital program or service running. Good luck.

Since they released a patch for single core processors it's enabled some to play the game on a single core machine anyways. Some seem to work better than others though. I have an AMD Sempron 140 2.7ghz and it runs on that machine while my friends Pentium 4 3.0ghz doesn't like the game at all and it just won't run. Very odd when it comes to single cores it's trial and error.

Well mine works fine. The game runs smooth usually around 40-60 FPS never drops below 30. Ive seen no glitches or bugs except for that random crash and Im sure it can be fixed.
When I open device manager, windows XP shows that I have 2 cpu's but i guess its just the HT technology. Maybe thats why it crashes sometimes.
Does your friends Pentium 4 have HT?

It does i believe so it might have something to do with it. Knowing his luck and yours it's not the processor at all and it;s something silly like a buggy GPU driver although i can't say i know what GPU he's running to work out if it's the same as yours. Sounds like you have a different issue than he's having the game just crashes on startup for him.

[Zach101]

Moondoggie wrote...

Zach101 wrote...

Moondoggie wrote...

elpesado wrote...

Zach101 wrote...

I've been doing a lot of research on this black screen crash and apparently a lot of people are having the same problem. Supposedly there's a connection with single central processing unit cores but I don't have a single core so it must be something else. Or maybe its a different error altogether..

Your CPU is a single core processor with Hyper-Threading, wich isn't a dual core at all and it's below the official min specs. You are lucky for being able to run this game.

My best advice is to install the latest DirectX update and close any non vital program or service running. Good luck.

Since they released a patch for single core processors it's enabled some to play the game on a single core machine anyways. Some seem to work better than others though. I have an AMD Sempron 140 2.7ghz and it runs on that machine while my friends Pentium 4 3.0ghz doesn't like the game at all and it just won't run. Very odd when it comes to single cores it's trial and error.

Well mine works fine. The game runs smooth usually around 40-60 FPS never drops below 30. Ive seen no glitches or bugs except for that random crash and Im sure it can be fixed.
When I open device manager, windows XP shows that I have 2 cpu's but i guess its just the HT technology. Maybe thats why it crashes sometimes.
Does your friends Pentium 4 have HT?

It does i believe so it might have something to do with it. Knowing his luck and yours it's not the processor at all and it;s something silly like a buggy GPU driver although i can't say i know what GPU he's running to work out if it's the same as yours. Sounds like you have a different issue than he's having the game just crashes on startup for him.

Yeah mine runs like a top but hits a bump and spins out of control here and there....

Modifié par Zach101, 29 septembre 2010 - 07:19 .