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[Erydice]

   I bought her 1600 points so it was not cheap. I got mail that
transaction was succesful ,she was mailed that I gifted her with
points. 

   The mail she got sayd:

----Name here-------  has sent you a gift from Electronic Arts Swiss Sàrl.



GIFT MESSAGE:

Punktid ( points )

Your Bioware points will be automatically credited to your Bioware account. Visit <a href="http://social.bioware.com/home.php" target="_blank">http://social.biowar...om/home.php</a>
and under ‘profile’ select ‘Add Bioware Points’ You will then see that
your account has been credited with the value amount purchased.
<br><br>

 
The add points only take to buy section of the site. And she has not
resived the points I gave her. We looked through her Profile looking for
a place to conferm her gift but havent found any and it has not
automaticly added ether. I bought her the points  (Order Date:28
September 2010 ). The chckout points still shows 0 points.

I know the buy went throught because I got mail

Thank you for ordering from Electronic Arts Swiss Sàrl on 28 September

2010. The following email is a summary of your order.
Please use this as your proof of purchase. 
If you paid by credit card, please look for DRI*Electronic Arts

 on your credit card billing statement.

Can somone Please help us out. £19.99  is not a small sum for me to just toss away.