27 réponses à ce sujet

[Ender_OM]

Hi,

My Mass Effect 2 won't log on to Cerberus Network anymore. It tells me there was an error when communicating with the server and it asks me for my EA Account username (e-mail address) and password. I tried entering these a couple of times and it's still not working. And yes, I am positive I am using the correct log in details.

Besides, I have disabled my antivirus and my firewall and it's still not working. And in any case I haven't installed anything new that could interfere with the game in any way. The only new thing would be that I have installed the latest DLC with the Shadow Broker.

Do you know if this is a common problem or what is happening?

Thanks

[BrotherCorvid]

I'm having the same issue as well, so I'd guess that it's just a temporary server login issue or something along those lines.

[Freddy101]

I have this same problem as of today. I've played the game for months no problems now it won't connect to the cerberus network. The only thing that has changed is today's windows updates. it's not a net, firewall, or router or modem or computer issue. Any help here is greatly appreciated.

[Jonas TM]

Same here, was playing just fine about an hour ago, got off to make dinner then came back and I can't log into the Cerberus Network.

[Ronin Slayd]

Ditto.

I just installed some new hardware so was paranoid that something got mucked up.

But glad to see that maybe not, still I want to put this through its paces guess I'll try to run w/o cerberus for a while.

[Dustious]

Can't connect to cerberus network either, although trying to find a solution i havent seen a single offical response regarding this issue or pretty much anything else.

[Zhijn]

Yup its down alright. Maybe its just a reboot, altho it has been going for about an hour plus now. =d

[Melancholic]

Yep, seems to be down.

[Vykris]

I just finished installing the new DLC and started freaking out. LOL thank goodness it's not just me. Anyone know how often this error happens? Or is this a new issue since they've added this DLC?

[sycbv]

i have the same problem...

[sinosleep]

Vykris wrote...

I just finished installing the new DLC and started freaking out. LOL thank goodness it's not just me. Anyone know how often this error happens? Or is this a new issue since they've added this DLC?

First time I've had this issue in MONTHS.

[blueyedsoul]

Same story here. Does it affect gameplay at all to not be able to connect?

[bribrud74]

Great, the day I attempted to link my accounts up this happens. I thought I had screwed up linking them so went back and reverted some account info.



Since I have NEVER had any issue logging on to Cerberus before linking accounts I thought for sure I had effed it up. Looks like it's the network after all!!!



I'm sure stuff is REALLY FUBAR now....



EA thanks for making something as simple as DLC soooo complicated.

Bioware you guys still rock... too bad EA acquired you

[DarkInvaders]

same here can't connect ... man befor i see this topic i was completly paranoid i just bought all the dlc was affraid i put my money in the trash !

[sinosleep]

blueyedsoul wrote...

Same story here. Does it affect gameplay at all to not be able to connect?

I think it only affects you if it's the first time you've booted up the game since installing DLC. I know I was able to access all my DLC just fine a few minutes ago so I'm not stressing it.

[Blue Heeler]

Down for me as well...

[Vykris]

bribrud74 wrote...

Great, the day I attempted to link my accounts up this happens. I thought I had screwed up linking them so went back and reverted some account info.

Since I have NEVER had any issue logging on to Cerberus before linking accounts I thought for sure I had effed it up. Looks like it's the network after all!!!

I'm sure stuff is REALLY FUBAR now....

EA thanks for making something as simple as DLC soooo complicated.
Bioware you guys still rock... too bad EA acquired you

Since I JUST installed the DLC, it will not authenticate it for me so I won't be able to play it until this issue is resolved.  Recently submitted a question for the Live Chat Support on EA's site to see what the sit-rep is.

[DarkInvaders]

man how the hell am i supose to play without Kasumi its the caracter i use the most !

[maxdre]

bought DLCs and this happened to me as well, always connected before so I'm thinking that this should be temporary... hope they fix this soon.

[DarkInvaders]

well I hope it fix soon too i just bought all dlc ...

[notsonic]

never had a problem in the past two weeks, all my dlc was installed a few days ago, it all works.

just cant log in to cerberus network now.

guess the servers down.



what exactly are you locked out of not being able to log in? im sure this server isnt going to be around for ever.

[DarkInvaders]

better be ... i dont spend money for nothing...

[Vykris]

Was able to log back into to Cerberus Network just now. Hope ya'll can too!

[DarkInvaders]

ONLINE !!

[oldpaint]

Same problem here. Logged in when I first installed the game a few hours ago but haven't been able to ever since. I keep getting "Communications with the Mass Effect 2 server has been interrupted or timed out. Please try again later".

Is it necessary to be logged in through the game in order to install dlc?


EDIT: Just got back online here too!

Modifié par oldpaint, 30 septembre 2010 - 01:20 .