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Game Crashing during Circle Tower on Win7


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#1
Guest_HuntressLilith_*

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I'm currently running the game as a Human Nobal I've saved Redcliff from the horde of Walking dead but not gotten the demon out of the boy, and I'm currently trying to save the Mages in their Tower. However the game is constantly Crashing me now I'll get maybe 30 minutes of play time in then it will crash to desktop. I thought maybe it was the 1.04 patch I had installed so I unisntalled the game and Reinstalled it and Awakenings (which autopatched me to 1.03). However I'm still crashing to desktop even after that.

System Specs:

AMD Phonom II x4 940 3.0 GHz (yeah it's a Quad Core)
4gigs RAM
Nvidia Geforce GTS 250 video card
Windows 7 Professional x64 bit
DirectX 11

I already tried the fix for quad core Phenoms listed here: http://social.biowar...189269/3#202065 but that doesn't seem to work for me.  I'm guessing cause that is for earlier Phenom versions or my problem has nothing to do with that.

I also have made sure all my drivers are fully up to date so I have no issues there.

Can anyone help me out?

#2
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Anyone have some help? I'm still having problems crashing occasionally even tried updating back to 1.04 for it's crash fixes.

Modifié par Hrolfgar83, 03 octobre 2010 - 07:57 .


#3
CesUtd

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Hi. Have you tried playing with patch 1.02a installed without Awakening? I am not where you are in my new game. I still in the Origins story.

#4
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No I haven't mainly cause I have a separate game of awakening I've not finished and want to finish it there would be little point in uninstalling again just to not install Awakenings and use it.

I did Have a interesting thought though, this all started when I changed my system over to Windows 7 Professional and I had no issues playing the game at all when I had Windows XP. Windows 7 Professional unlike Home Premium has a "Compatibility" settings option which can allow me to run a program as if it is using different versions of Older OS like Vista or XP. So I think I'm going to attempt to run it in compatibility mode as a XP program see if that makes a difference. If it doesn't then I'm out of Ideas since I've tried everything I could find.

Modifié par Hrolfgar83, 03 octobre 2010 - 07:03 .


#5
CesUtd

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Okay. I played more of Awakening and noticed no crashes anywhere. I try play my origins one till the mage quest. Maybe I can offer suggestions then.

Off the top of my head I done some things to my game that seem to stop my game crashing.

1. Took all online options off except upload player profile
2. Disabled anti aliasing, vertical sync,frame buffer
3. Added an exception to Dragon Age: origins in data prevention.
4. Set the game in compatibility mode to windows xp service pack 3.
5. reinstalled and repaired c++ runtime libraries. Make sure if you use 64 bit OS to repair or reinstall the c++ 64 bit version.

I use windows 7 ultimate edition 64 bit and never crashed with 1.04.

Hopefully if you try these your game won't crash. I tried and played the game with all patches for over 40 hours and never crashed anywhere. A couple of annoying freezes but no crash.

Modifié par CesUtd, 05 octobre 2010 - 08:55 .


#6
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I've set the compatibility to the same you did and didn't have another crash in the couple hours I played so hopefully it's fixed now with that. However I think I'll check on that C++ thing you mentioned and make sure I'm running the 64 bit version.

#7
CesUtd

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I am glad it seems to be working for you. I seen a couple of weird things in the game especially with the magi circle quests but thank goodness I never crash. Would be annoying.

#8
Kernel Cinders

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Win7 + newer video card + DA = weird crashes. It's annoying. /nod



I run Win7 Home Premium 64-bit myself and am using (2) BFG 8800 GTX OC 768MB video cards in SLI mode with PhysX enabled.



With some video settings, I crashed like crazy. I'd try this. I'd try that. Do this. Do that. Bah! I finally gave up trying to figure out why it was crashing and focused on what I could do to prevent crashing, and this is all I've come up with:



Set AA to 8xQ (8x works, but with PhysX enabled, I use 8xQ instead). The software won't allow the game to run above 8x, even when I turn on "Override Application Setting" in the NVIDIA control panel. Bah! Also, I found that setting my AF to 16x was too much of a performance hit with mediocre returns, so I keep AF at 8x. If my Vsync is on, so is Triple Buffering. Everything else you'll have to "test" for yourself.

#9
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Heh well I thought I had fixed my crashing problem when I adjusted the Compatibility settings in Win7 Professional to run the game and all it's related stuff in Windows XP service pack 3 mode + "Run as Admin." However now I'm back to crashing with the Dwarven part of the Game and the Landsmeet part after that. *Sigh* I really dunno what the problem is anymore even removed all my mods just to see if that was it. I have AA turned all the way up and V-sync on with triple buffering and what not. I'm starting to think Dragon Age really doesn't like Win7 or at least the 64 bit one.

#10
CesUtd

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edit

Do you use Morrigan and Wynne by any chance? Also what spells do you have them use? I know certain magic spells crash the game. I been playing the game from the start again and still no crashes so can't really help.

Also what graphic card driver do you use?

Modifié par CesUtd, 13 octobre 2010 - 12:37 .


#11
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Nope current run throughs I'm a Warrior or a rogue depending on the character.

I have discovered something that could be related to the problem though as I just went through another series of uninstalls and reinstalls where I figured this out. During the Install process the installer tries to detect for Microsoft .Net Framework 2 point whatever and can not detect it since windows 7 only has the 4 point whatever version installed thus gives a error. However closing that error box the install continues and seems to go fine but I get a message after it is over from Windows saying the game may not have installed correctly. Now if I run the install with it set for "run as Administrator" for all users in the compatibility mode I still get the error during install of not detecting that version 2 .Net Framework, but windows no longer says after that it may not have installed properly. Then obviously uninstalling and going through again after downloading and installing the version it tries to detect for (just to be on the safe side) I have no errors at all during or after the process.

Now one or both of these could be the problem as to why the game crashes for Windows 7 (cause the install isn't going properly and thus screwing something up in the game), but we'll see if I crash again when I go back in and play the game. I may make a new character just to run back through previous spots where I had crashed and see what happens. Though I forgot to set the "Run as Administrator" thing when I ran patch 1.03 (before running 1.04) or when installing awakening. So dunno if that will hinder my results or not but we'll see.

Modifié par Hrolfgar83, 13 octobre 2010 - 12:44 .


#12
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I use Wynne yes but haven't used Morrigan since getting wynne and mostly I use the Spirit healer abilities and a occasional Glyph (like Glyph of Nuetralization) or Earthfist and Petrify with her. I'm not sure if that is causing me any of the crashes as it is possible but I doubt it.

However I Know for sure that I have crashed when using the Templar abilities of Cleanse and Holy Smite.

Modifié par Hrolfgar83, 13 octobre 2010 - 12:41 .


#13
CesUtd

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 Strange about framework 2 though. Mine went fine, at first asked that it was not installed correctly so I uninstalled it then ran as admin and installed it and no problems and did the same with awakening. I never use Wynne. Rely on healing potions instead. I prefer Morrigan.

Do you get any visual problems before the game crashes? Maybe there are other spells that cause crashing as well.

Modifié par CesUtd, 13 octobre 2010 - 12:45 .


#14
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CesUtd wrote...

What about Wynne and Morrigan? Do you use them at all? Strange about framework 2 though. Mine went fine, at first asked that it was not installed correctly so I uninstalled it then ran as admin and installed it and no problems and did the same with awakening.


:-P just answered that with a second post before you posted.

#15
CesUtd

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I am not sure what could cause it to crash. Does Awakening crash as well?

#16
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I haven't tried running Awakenings on Windows 7 yet so I dunno if that will crash me as well or not. Also I have not noticed any strange visual effects before the crashes.

#17
Basher of Glory

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Before 1.04 came out, the game crashed when certain spells were used, such as mana clash.
Now these spells seem to work, but the game crashes occasionally and without a "reason". Sometimes it crashes during combat and then it crashes in camp or elsewhere, when no special action is performed.

I guess that this is a Win 7 problem, for whatever reasons there might be. Under Vista and 1.03 we could at least determine the reason of the crash (like said spells). Now it crashes randomly, which is typical for a general problem with the OS.

Request:
I recently bought my first ATI-graphics (Sapphire HD 5570, 1 GB DDR3-RAM). Please tell me, that nVidia-users suffer the same crashing problems and that it's NOT an ATI-thing.

EDIT:
W7 offers a routine to check if a program is compatible or not. Finally it seems to run without crashing when I set it to Vista SP2 compatibility.
Odd: W7 lists DA as "not compatible application".

Modifié par Baher of Glory, 13 octobre 2010 - 01:39 .


#18
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Which is odd cause Dragon Age has Windows 7 listed on the box so you'd think it is compatible I had been running in Windows XP service pack 3 for the compatibility mode cause I had not had any problems when I had XP and played the game. If the latest thing I have done to try to fix the crashes doesn't work I'll try the vista setting you are.

Also I am a Nvidia user and have crashes like your getting with ATI so I don't think it's a problem with video cards. Might be a general compatibility problem with Windows 7 like you suggest.

Modifié par Hrolfgar83, 13 octobre 2010 - 02:18 .


#19
Basher of Glory

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Since some hours I had no crashes now, with one exception. When the camp was assaulted by all these shreekers, the game crashed when I moved my main. But I think, this is a problem on my side, perhaps too many mods running.

Glad to hear, that I didn't run into one of the common ATI-things :)

BTW, whatever they list on the packages might be true for the systems they tested it with.
I am certain, that there might be one or two configurations out of some thousands on which even this game runs stable. Reason enough for BW (and all other game companies)  to blame ALWAYS the user first, if something is not running 
:innocent::kissing:

Modifié par Baher of Glory, 13 octobre 2010 - 02:59 .


#20
CesUtd

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I think I got such a system. Maybe I did something right. No idea. I have tried a lot to make my game crash and have failed. It just won't crash. I can try help but with no first hand experience it is difficult to help. I use ultimate ran diagnostics and many things worked correctly again and no OS problems. I don't understand it. With windows xp I had to reinstall every 2 months but Windows 7 has never given me the same problem.



Which version of windows 7 do you use?

#21
Basher of Glory

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W7 ultimate, 32 bit.

Mostly I'm, too, one of those without problems at all. But not in this game.
If I remember correctly I had no problems right after release, but for some reasons the patches made it bad and worse for me.

It would be nice to hear, if Vista- and XP-users have these crashes, too.

I won't entirely blame BioWare for the problems, because many other games - with "W7 supported" written on the packages - are crashing over and over again; CIV 5 is one example.

In my case I'm quite certain, that some mods are additional reasons. Since I disabled "extra dog slot", the game - still in Vista SP2 compatibility mode - runs even more stable.

Poor dog :blush:

Modifié par Baher of Glory, 13 octobre 2010 - 08:10 .


#22
PerLindstrom

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@Hrolgar83 since you have 64 bits windows, you may try to enable large_adress_aware.
http://social.biowar...69576/3#5005153
That will Give DAOrigins 4GB virtuell memory instead of 2GB.

@Baher of Glory Users with 32 bits Windows may also enable large_adress_aware, as above.
But to get the benefits and give DAOrigins more memore you also have to do some system tweaking, named Increase UserVa.

Instructions for Vista 32-bit OS for setting the 3GB memory setting.

To SET the 2.5GB switch in 32-bit VISTA, do the following:

1) Right-click 'Command Prompt" under -- Start > Accessories > Command Prompt
2) Choose 'Run as Administrator'
3) Type "bcdedit /set IncreaseUserVa 2560" and press [Enter]
4) Restart the computer

This will give 2.5 to applikations and 1.5GB to system, default is 2GB to applikation and 2GB to system.

To REMOVE the 2.5GB switch in 32-bit VISTA, do the following:

1) Right-click 'Command Prompt" under -- Start > Accessories > Command Prompt
2) Choose 'Run as Administrator'
3) Type "bcdedit /deletevalue IncreaseUserVa" and press [Enter]
4) Restart the computer .

http://www.ironcad.c...?showtopic=6100

Modifié par PerLindstrom, 14 octobre 2010 - 10:21 .


#23
Basher of Glory

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Two questions:



1) Is this also relevant for 32-bit Windows 7 users?

2) When I run DA:O under W7 with compatibility setting "Vista SP2", would it make sense then all the more?

#24
PerLindstrom

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1) Yes it is also relevant for Windows 7 32 bit.
2) It makes sense in both cases.

To my understanding the procedure, for W7 and Vista is equal.
XP32 is a bit different, there you have to edit your boot.ini

Modifié par PerLindstrom, 14 octobre 2010 - 11:53 .


#25
Basher of Glory

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Seems to help. Some hours gameplay without crashes.



So:

Compatibility mode Vista SP2 + your tweak seem to do the job :)