1681 réponses à ce sujet

[Shreav]

Fernando Melo wrote...

Not to worry folks, there's still plenty of time - you'll all get the item.

If you have not yet redeemed your code, but received the email - either hang on to this until a convenient time, or go ahead and redeem it anytime at the 'redeem promo code' page.  For consoles, ensure the xbox gamertag or PSN name at the top of this page matches the account you use on your console.

If you have redeemed a code - have a look in your 'registered game promotions' page.  You should see the staff on the list.  Again, for consoles ensure the xbox gamertag or PSN name at the top of this page matches the account you use on your console.

While we're working on something here on social to help you verify if you are registered for the newsletter (and bound to get your item email in one of the upcoming email send outs) - you can try to verify if your account is currently set to receive news/email from EA about DA, which is a good first step.

To confirm if you are set to receive email:
1) Go to www.ea.com (you may be redirected to your local country version of this page)
2) At the bottom of the page (footer), you should see a "Login" link
3) Ensure you login with the same email and password you use here on social
4) At the next page, one of the tabs at the top of the page should say "Contact Preferences", select this
5) Ensure the checkbox is ON for "Contact me about EA's products...."
6) Ensure the checkbox is ON for "Dragon Age" (feel free to adjust your preference for receiving other game's news)

You should be set to receive upcoming emails for DA - it's worth reminding folks to also occasionally check your spam folder on your email account.

F.

Also this.

[Chimervera]

Fernando Melo wrote...

To confirm if you are set to receive email:
1) Go to www.ea.com (you may be redirected to your local country version of this page)
2) At the bottom of the page (footer), you should see a "Login" link
3) Ensure you login with the same email and password you use here on social
4) At the next page, one of the tabs at the top of the page should say "Contact Preferences", select this
5) Ensure the checkbox is ON for "Contact me about EA's products...."
6) Ensure the checkbox is ON for "Dragon Age" (feel free to adjust your preference for receiving other game's news)

Both were ticked. My e-mail was verified and I'd chosen my EA ID months ago. I still haven't received a code, nor did I receive an e-mail about the SE.

I've been going through my e-mail every day (inbox, junk, and deleted mail just in case). The only e-mails that I have from Bioware are notifying me of comments and PM's.

Modifié par Chimervera, 22 octobre 2010 - 05:54 .

[Shreav]

Make sure that the US EA site is verified.

[Apollo Starflare]

Okay so have now checked both UK and US versions of the EA site and checked the appropriate boxes (in fact it seems that my most recent sign up to the newsletter worked at least as the Dragon Age box was already ticked) - I look forward to getting the staff, I reaaaally hope I get the staff... >.<

[HighlandBerserkr]

So how often do you guys send our newsletters? i have yet to receive a one.

[Merllle]

Same. I've checked the boxes. Still no Staff.

[Shreav]

Wait till November, nothing else that you really CAN do. D;

[Apollo Starflare]

iShreav wrote...

Wait till November, nothing else that you really CAN do. D;

Indeed, "and now we wait..."

[Spawny]

I tried the waiting thing 5 mins ago...it's not working.... >_>

is it there yet?...is it there yet? *licks window* is it there yet? *sigh* is it there yet?

sod this, time for a hobby.

[Bobad]

HagSpawn wrote...

I tried the waiting thing 5 mins ago...it's not working.... >_>
is it there yet?...is it there yet? *licks window* is it there yet? *sigh* is it there yet?
sod this, time for a hobby.

Gaming is a good hobby, give it a try

Seriously though, they could now send a test mail to everyone just as a check, to the extent that if you know you got that specific mail you will be getting the staff and the newsletters, I'm not just after the staff, I would like the newsletters as well!

[Spawny]

Been there, done that, waiting for the second installment

A confirmation mail when we signed up would of been handy at the start as so many people were not checked off to get it even though they signed up as I found out. A test mail couldn't hurt.

[Elfangorax]

Thanks a lot for re-posting that info, iShreav!

I've now verified my e-mail address on the US site and signed up for the newsletter again, just in case. Although, I find it odd that I received the Signature Edition e-mail despite my unverified status.

[Shreav]

Yeah, who knows what's going on...



Also, just call me Shreav. ;D

[unroguelike]

Can we have a confirmation email upon successful subscription? Although I needed to verify my nickname, the box for Dragon Age was already checked yet I never received any newsletter. The box might be checked, but many of us are still feeling insecure.

[bluevixen87]

Why does everything have to be so awkward Bioware?! All the game bugs, all the DLC bugs. You'd think that signing up for a newsletter wouldn't take so much work!



Anyway, now that that's off my chest, I've been signed up since day one and still no code. All verified at EA with the proper account and still nothing.



A test email would be an awesome idea.

[Stormlover13]

I too have been registered correctly for months...I've had the proper boxes checked from the beginning...and I've never gotten any newsletters in my email (and I've made sure to watch my spam folders as well).

[wardy164]

iShreav wrote...

Fernando Melo wrote...

Not to worry folks, there's still plenty of time - you'll all get the item.

If you have not yet redeemed your code, but received the email - either hang on to this until a convenient time, or go ahead and redeem it anytime at the 'redeem promo code' page.  For consoles, ensure the xbox gamertag or PSN name at the top of this page matches the account you use on your console.

If you have redeemed a code - have a look in your 'registered game promotions' page.  You should see the staff on the list.  Again, for consoles ensure the xbox gamertag or PSN name at the top of this page matches the account you use on your console.

While we're working on something here on social to help you verify if you are registered for the newsletter (and bound to get your item email in one of the upcoming email send outs) - you can try to verify if your account is currently set to receive news/email from EA about DA, which is a good first step.

To confirm if you are set to receive email:
1) Go to www.ea.com (you may be redirected to your local country version of this page)
2) At the bottom of the page (footer), you should see a "Login" link
3) Ensure you login with the same email and password you use here on social
4) At the next page, one of the tabs at the top of the page should say "Contact Preferences", select this
5) Ensure the checkbox is ON for "Contact me about EA's products...."
6) Ensure the checkbox is ON for "Dragon Age" (feel free to adjust your preference for receiving other game's news)

You should be set to receive upcoming emails for DA - it's worth reminding folks to also occasionally check your spam folder on your email account.

F.

Also this.

Thanks very much! I verified my account on EA (was only at 50%) and dragon age was already ticked. So now i'm 100% verified, all I can do is wait. 

[Kyda]

I have no checkbox for "Dragon Age"... any thoughts?

[nightcobra]

Kyda wrote...

I have no checkbox for "Dragon Age"... any thoughts?

are you using the US EA site? it's where it's at.

Modifié par nightcobra8928, 22 octobre 2010 - 06:45 .

[Axalon17]

I still dont have the code in my email, i think the staff is cool and I want it, what do you recommend  that I should do I logged into my account by the site and I still dont have it, i editted my newsletter to text only and nothing what am i supposed to do

[n2nw]

Kyda wrote...

I have no checkbox for "Dragon Age"... any thoughts?

Under your "Contact Preferences" tab (top of page), you should see a part of the page that says "additional interests".  Dragon Age is listed alphabetically (left to right) under it (among other games).  I'm in the US, so I'm assuming it's on that site.

A confirmation of subscription is a good idea.  That keeps everyone from wondering if they're going to get anything.

I just updated & verified mine a couple days ago, but I think we should all wait till November (as was stated by the Devs) until we worry about not receiving it.  And even if it doesn't show up then, I'm sure they'll work with us.  We won't be able to use it till March anyway.

[Kyda]

n2nw wrote...

Kyda wrote...

I have no checkbox for "Dragon Age"... any thoughts?

Under your "Contact Preferences" tab (top of page), you should see a part of the page that says "additional interests".  Dragon Age is listed alphabetically (left to right) under it (among other games).  I'm in the US, so I'm assuming it's on that site.

A confirmation of subscription is a good idea.  That keeps everyone from wondering if they're going to get anything.

I just updated & verified mine a couple days ago, but I think we should all wait till November (as was stated by the Devs) until we worry about not receiving it.  And even if it doesn't show up then, I'm sure they'll work with us.  We won't be able to use it till March anyway.

Nope... no luck... it also asks me for a
master id... and I have no idea what I am supposed to write there, I tried my
nick name but it says it is either invalid or already exits (of course it
exists... it´s me <_<

[DillanNZ]

What if we've accidentally cleaned out our spam folders before we thought to check there?

Thats what I did =\\

[lunarknightmage]

I received the staff code right when it was first released.



But, I never received any newsletters or announcements, other than the staff code one.........