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Dragon Age crashes


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#1
Syrilian

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I recently bought DAO and I am having a problem with freezes, crashes and blue screen errors.
I have noticed that there are some threads that say that the game doesnt like 64 bit WIndows 7, so I turned it on compatibility mode but it still freezes and crashes. I have all the latest drivers and all the latest patches for the game but it still does it.

Processor is a 2.8 i5 and the graphics card is a gtx 460.

Is there anything I can do to make the game work?

#2
CesUtd

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A long shot but some suggestions I gave on another thread about lag might or might not work for you. Try these and see what happens. I can only hope it helps you like it helped me. For the blue screen however you better check the error code. Games don't cause blue screens as far a I know. I stand to be corrected but EA support told me this as well. It is normally a hardware problem. I have a 64 bit windows 7 and a gtx 470 and using the same driver as you so the graphic card driver should be fine.

The suggestions to try for your crashes are:

1. Reinstall all c++ 2005 (must be 64bit if using 64 bit OS) libraries. Wrong version for the OS causes jerking in game.
2. Install the c++ service pack 1 and other security updates for the c++ 2005 runtime libraries
3. Go into configuration and do the following:
       a. Go to video: turn off vertical sync, frame-buffer effects and anti-aliasing
       b.Go to online and turn off the following: Upload gameplay feedback, take achievements and story screenshots, notify me when screenshots are taken and upload screenshots
4. Go to Documents / Bioware/ Dragon Age / Settings and open file/ ini called Dragon Age. Change the following: RefreshRate=75 - important this really speeded up my game and also change UseTrilinearFiltering=1. This works as well.
5. Reinstall/ Install framework 4.0 client - again make sure it is 64 bit if using 64 bit OS.
6. Set game compatibility to windows xp service pack 3.
7. If using nvidia drivers make sure the following is on: threaded optimization, tripple buffering and make sure maximum pre-rendered frames is 3. Also check that physx is also auto-select. I am not sure for ati cards.
8. Go to System then System Properties and click Advanced then click the Performance button. Go to the Data Execution Prevention and tick Turn on DEP for all programs and services except those I select: Add the dragon age exe to this list. Click Apply.

Good luck. Sorry I can't help more but without having a single crash in over 6 playthroughs I have no idea what I have done right to stop it crashing but these 8 I always did.

Modifié par CesUtd, 07 octobre 2010 - 03:31 .


#3
Syrilian

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Thanks CesUtd for the suggestion but it didnt fix the issue. It ran longer but still crashes.

#4
CesUtd

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Are you playing as a mage by any chance? I read that certain magic spells cause the game to crash? I never actually played as a mage. Maybe that is why I don't get crashes. I found been a mage a awful experience so I rather play as rogue or warrior.



Also what spells do Morrigan and Wynne use in your game if you use them? I heard about mana clash(whatever it is caused) causing crashes. In mine I set them to the standard freeze and cone freeze spells. Also where exactly do you crash? Maybe I can play further in my game and try replicate it. I do wish they make another patch but does not seem likely. :(



If your mages are causing the crashes and it is the healing spell rather set all your members to use health poultices. Buy a lot of them or make them. I hardly ever use Wynne because I simply don't need her.



Finally try post what happens leading up to the crash. Who knows maybe Bioware will notice and do something about it.

#5
CesUtd

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I forgot to add have you tried the affinity fix for number of processors?

#6
DeadJediJamie

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CesUtd wrote...

I forgot to add have you tried the affinity fix for number of processors?


This is not a viable fix to be honest. The game will run like **** when reduced to running on one core. It's stupid crap like this that makes me sad that DA2 is so close to release... this game will never be fixed.

#7
CesUtd

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I know its not really a viable fix. I heard it worked for some people though. I do know that certain magic spells either make the game act funny or crash it. I really wanted to use higher magic spells but what I read means it is a no no. All I can suggest is try my suggestions mentioned above that post. I got it from researching all over this website. I tried it on mine and my game runs well. Hopefully it works but sometimes it does not. I have no idea why it works for some people and why for others it does not work at all.<_<

EA support won't help so we have to make do with our suggestions unfortunately.

Modifié par CesUtd, 09 octobre 2010 - 05:21 .


#8
miltos33

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I have tried all the fixes suggested in this thread but nothing worked. This is on a high end PC that had no problems at all prior to Patch 1.03/1.04 and has no problems with any other game.



The only thing that worked for me is to stop playing as a mage. Once I started playing as a rogue all the crashes were gone.



It is really a shame that in order to rush an expansion and DLC into the market Bioware released these compatibility patches that ruined the original game and haven't bothered to fix it.


#9
Gorath Alpha

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DeadJediJamie wrote...

 It's stupid crap like this that makes me sad that DA2 is so close to release... this game will never be fixed.

That's not a certainty, just as the last two patches are not universally problematic for game owners using Windows 7.  Anecdotally, the percentage who are having no more than a few mild glitches appears fairly good; however, the group whose results are bad, seem to be very bad, with both instabilities and lost performance.

#10
CesUtd

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miltos33 wrote...

I have tried all the fixes suggested in this thread but nothing worked. This is on a high end PC that had no problems at all prior to Patch 1.03/1.04 and has no problems with any other game.

The only thing that worked for me is to stop playing as a mage. Once I started playing as a rogue all the crashes were gone.

It is really a shame that in order to rush an expansion and DLC into the market Bioware released these compatibility patches that ruined the original game and haven't bothered to fix it.


I wanted to play as a mage as well but now I will not so I rather have a non crashing game than trying to be a great mage. Bioware needs to fix this as it is game ruining for a lot of people. Something in the last 2 patches has messed up been a mage. I struggle in battles that should be easy because I rather choose spells I know won't crash the game than always fear the game will crash. It should not be like that.

Good luck with your game. I will add what you said that worked for you to the list of possible fixes for people to try.

#11
DeadJediJamie

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Gorath Alpha wrote...

DeadJediJamie wrote...

 It's stupid crap like this that makes me sad that DA2 is so close to release... this game will never be fixed.

That's not a certainty, just as the last two patches are not universally problematic for game owners using Windows 7.  Anecdotally, the percentage who are having no more than a few mild glitches appears fairly good; however, the group whose results are bad, seem to be very bad, with both instabilities and lost performance.




Yes, I've been reading some of your posts with regard to the link between instability and Windows Vista/7. Given that I've tried just about every known fix that has been devised and posted on the tech forum, it isn't too great a stretch to theorise the connection.

While it isn't difficult for me to put XP on my system and see if stability returns... I'm at a loss as to why I should have to do this.

I've never had this level of problems running programs and associated patches on Vista despite it's notoriety with ill advised minds that believed the myths back in 2007 and I can't justify rolling back to an old operating system for the sake of one game. I know that dual booting is a viable option, but I have no belief in my abilities to successfully do this without many headaches.

Jury is still out on that big leap of faith.

#12
Syrilian

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Just an update on this. I ended up sending the PC back after the computer would crash with SC2 as well. I have it back and it works great with SC2. I am wanting to reinstall Dragon Age, but I am wondering if the problems are going to start again with Windows 7 64 bit.



What are yall's thoughts?

#13
Teejoow

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I am also having random crashes to desktop on a Phenom || X4 running Win7 x64. It would crash ocasionally so I turned on a couple of compatibility settings. Didn't seem to help much though.

In fact, I turned off all the compatibility options earlier this evening (couldn't kill Uldred without the damn thing dying) and suddenly the game ran fine for the entire evening. Coincidence? Perhaps, but in my opinion compatibility settings definitely don't help.

I also get the impression that IM-clients and other processes using UI-popups seem to make the game less stable, as does Alt-Tabbing to desktop while playing. But I can't really prove that, it's more of a feeling.

I play a rogue, so I can't really say anything about mage-related crashes, though most of my crashes do seem to occur when the enemy is using a lot of AOE effects.

Hope this helps someone!

EDIT: And of course, keep fingering F5 until it orgasms:)

Modifié par Teejoow, 24 novembre 2010 - 10:14 .


#14
Sarrath

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Well I was getting crashes too, especially when i went into the fade.  Now granted I had my settings up all the way, but lemme explain.  I fixed it from crashing on what I consider to be a benchmark battle if you will.  The final Fade battle with the sloth demon (the one where he turns into a bunch of different mobs after you kill him) I could not finish.  I DO have a quad core AMD and this is how it went:

-Crashed doing this fight like 5 times...DAMNIT!!
-Did some research, and turned my setting ALL THE WAY DOWN...still couldn't finish twice
-More research and tried it with no sound, all three buttons in options disabled, and jacked the video up all the way just for fun...finished the fight
-Tried it again with only two cores active (which were maxed the whole time at 100%) and sound enabled...finished the fight (full vid)
-Tried it again with all sound and all 4 cores...crashed (full vid)
-Tried with 3 cores (weren't maxed, but over 70% most of the time) and all sound...finished (full vid)

What do you guys think?  Seems like if you are using 4 cores you are screwed unless you turn off sound, but three cores with sound is okay.  Lemme know

Oh, and BTW I was playing this game 6 months agao with RARE crashes, like if I had been playing 10 hours or something it MIGHT crash, cause I'm sure windows was just tired...that was with a steam Collectors version, the above issue is with an Ultimate edition DVD copy.

Modifié par Sarrath, 25 novembre 2010 - 07:12 .


#15
steelbom

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I'm having issues with crashing too, they aren't unbearable but I'd prefer they didn't happen. I save so often I actually ran out of save slots...!



I'm a Mage, running Windows 7 Ultimate 64-bit, I never get any other problems with it other than it just quits and says it stopped working, no freezes, BSODs, etc., I've also got an i7 860 @ 2.8GHz, a 4850M 512MB GPU and 12GB 1066MHz RAM. I've also got the Steam version.



I don't suppose they're going to patch any of these crashes? Do you think? I hope so.

#16
Funkjoker

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crashes are entirely coming from dragon age and there is nothing you can do about it. the devs do not ackowledge them and there is no hint of a new patch whatsoever. when asked, "when does 1.05 come out", the question remains ignored.

Modifié par Jean-Funk Van Damme, 25 novembre 2010 - 10:55 .


#17
Syrilian

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So basically the moral of the story is if you run Windows 7 64 bit, run Dragon Age at your own peril? Has it been known to permanently crash a computer and turn it into a brick?

#18
Nhym Locke

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Sadly, I think the moral is hit F5 after EVERY fight..

#19
Guest_Hemohomeboy_*

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I just wanted to add my voice. I'm getting crashes intermittently, sometimes it happens like every 10-15 minutes, sometimes it'll go a couple of hours before happening. I'm having too much fun as a Mage to stop but I have to admit it is extremely annoying especially when I know my system can handle the graphics(for you tech geeks out there reading this it's a Gateway gt5692 with a nVidia 450 card) Oh well. Maybe someday EA will remember the people that helped get them where they are...lol.

#20
Major Hayes

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I'm having the same problem. I just bought the Ultimate Edition. After paying $50 for a game, you expect the thing to work. I can sometimes go a few hours without a crash, but most of the time it'll only take 5-15 minutes before it crashes. I've lost a lot of progress a number of times and I've now gotten used to hitting F5 after practically every battle.



I've been playing the Fade today and yesterday and I'm getting constant crashes. It's making the game really, really hard to play.

#21
Major Hayes

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Can anyone explain why no one from Bioware is addressing this? I just started the game, killed 1 rage demon, then the game crashed. How the hell am I suppose to finish a game this long if it crashes every few minutes?

#22
Major Hayes

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I'm fighting Uldred and the game keeps crashing. I've tried several times now. How infuriating.

#23
Ariel216

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im fighting the harvester and the game keeps crushing... patch 1.4 doesnt help one bit, this stuff is so annoying, i bought the damn game and what do i get? a bugged crushing software... this is how Bioware acts to their costumers.

#24
KalSkirata999

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My game crashes when Morrigan uses Blizzard or if the game doesn't crash after she uses it and I switch to another party member, game crashes.

#25
vividguardian

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*Throws more fuel on fire* - Also running 1.04 patch on a Windows 7 x64 system with Quad-Core and playing as a mage. I don't seem to get crashes from specific spells, it seems, it's actually pretty random for me.