10 réponses à ce sujet

[BatNdmh]

I emailed the Technical Service people for Mass Effects.
Explained the CD key does not work.
Their response was 'use the CD key to load the game.
I explained again the CD key does not work.
They asked for a whole bunch of documentation that I provided.
I explained yet again that the CD key doesn't work.
Also I sent them the CD key and asked them to discern what the CD key says.
Their response: Use the CD key to load the game.

Their answer and my reply


Nice theory Wish it worked
Mass Effects 2 is there
There is no link for Mass effects One
 
And Your Link Doesn’t work


Hello,

Thank you for contacting us again.

We would like to let you know that your provided Mass Effect CD key "DF6E-JJ8H-PG88-7ADS-XBVU" is Valid code. I can still see the code is still in unused. We would like to suggest you please register this code again.

To register the game, you will need to log in to the BioWare Community page by clicking the below given link: -
https://accounts.bioware.com/

You can register for a free BioWare Community Account at the below given link: -

https://accounts.bio...te_account.html

2: Once you have logged in, you can register your Mass Effect CD Key at the below given link.

http://masseffect.bi...mepc_cdkey.html

If you still have any further issues, please do let us know.

Sincerely,

Isaac
EA Customer Support

Modifié par BatNdmh, 14 octobre 2010 - 12:30 .

[hamtyl07]

the feelings i have for EA would get me banned if i were to reveal them here im just goning to leave it at that im not a big fan of theirs id rather be on the phone talking to some indian prson at logitech than talking to EA

Modifié par hamtyl07, 14 octobre 2010 - 12:56 .

[BatNdmh]

My responce to their responce

I got a responce from you which I suppose is good. But It was Useless! The link you gave me to register Mass Effects One goes no where. It does not exisit. No where on you page can I find a link to register the first game in the series. maybe this is a new marketing ploy you exclude people from being able to register the first game in ther series. Ergo they cannot resgister the others games in the series. I suppose this is good because it would be exclusive. But it seems to limit the number of people that would buy your product! By the way The CD KEY STILL DOES NOT WORK Oh Yeah I have told you that three tinmes already AND provided you with all the documents you requested.

[hamtyl07]

They pull crap with cd keys all the time I had to fight them when I was having issues with bf2

[hamtyl07]

I wish I could offer some assisstance with this

[ForumHelper]

EA support really is strange. I registered my MoH Airborne on a wrong account, and they couldn't transfer their own game to my other EA classic account registered on the same email adress, so... thanks EA:) Glad it costed me only 0.25 EURO(awesome promotion that I've encountered one day.). And their responses are looking strange as well(just as if they were 12-13 years old, you know what I mean). Never really helped me so far.

Modifié par SarKter, 14 octobre 2010 - 03:38 .

[Gorath Alpha]

Almost all of the clerks who are being paid to pretend to have tech knowledge are just following a set of fixed scripts that tell them what to say in various situations, and the turnover of people is fairly high, so they seldom really understand the responses that the scripts prompt them to make.

[BatNdmh]

I got this responce ....

I sent them a screen shot that shows I Do In fact Have To Register The Game.

And The CD KEY Still Will Not Work!



Hi,



Thank you for contacting us again.



I am sorry for inconvenience has been caused. Please be informed that Mass Effect doesn't needs to be register anymore. I would request you to install the game on your computer, you will be able to access the game.



If you still face any difficulty, please write back to us.



Thank you,



Damien

EA Online Support

[Spectro87]

They are completely incompetent. I just got out of a chat with them. It was miserable.

[Vizkos]

Either both you and the EA representative have terrible spelling and grammar, or just you and you are not accurately copy/pasting what they are saying.



If according to their records your CD key works, its either you typing it wrong, you already registered it on another account, etc etc. Its very unlikely any game company will provide you another CD key unless you can provide damning evidence that its their website at fault. Take screenshots, take photos of your game case, and your instruction manual with the CD key clearly on there.

[hamtyl07]

"Ah yes EA customer service.....we've dissmissed those claims"

sry i had to add that