88 réponses à ce sujet

[Makoto SFG]

Does this Character thing work for just DA:O? Because putting our Shep's in as a profile pic would be a good idea as well.

[johnsojn]

Indeed. My charcter picture never shows up either, even though all the stats and whatnot do. That would be a nice little feature to have for this website.

[B10Reaper]

Makoto SFG wrote...

Does this Character thing work for just DA:O? Because putting our Shep's in as a profile pic would be a good idea as well.

I was hoping to have my shepard on here as well, but sadly it only works for dragon age, but just barely. I haven't talked to more than a few people that it works properly for, and nobody is doing anything about it. I'm hoping that if everyone who has the problem finds this thread and makes it a nice big one, they'll have to pay attention and fix their crap. Or they could play the "This is a free service and doesn't affect the gameplay, stfu" card and either ignore us or state that they just don't care. either way.

[Snoteye]

B10Reaper wrote...

I haven't talked to more than a few people that it works properly for...

Despite patently obvious evidence to the contrary.

B10Reaper wrote...

... and nobody is doing anything about it.

And you know this how?

B10Reaper wrote...

Or they could play the "This is a free service and doesn't affect the gameplay, stfu" card and either ignore us or state that they just don't care.

This is a free service. It does not affect gameplay. Nowhere does it say otherwise.

[B10Reaper]

Well, let's see, no mods or anyone with any kind of power have replied at all, just people saying it doesn't work, so there's both my evidence that it's not working for a whole lot of people, and that nobody is doing anything about it.



And as for the last part, I never implied that it was a pay service or that it affected gameplay I was saying that they were going to ignore it for those facts.

[Snoteye]

• Moderators are community members selected by BioWare to enforce the site's rules, nothing more. They are in no way affiliated with BioWare. Most developers are not acting moderators because that's not what they're being paid for.
• What would you want the developers to say? "Yes, we still know that this is still a problem?" They are aware. They have been aware for a long time. The more hours they have to spend in here the less hours they have for actually fixing things. We are already getting regular updates, that has got to be enough.
• You must not have spent very much time in this particular forum.

[B10Reaper]

Snoteye wrote...
Moderators are community members selected by BioWare to enforce the site's rules, nothing more. They are in no way affiliated with BioWare. Most developers are not acting moderators because that's not what they're being paid for.

Most of the time the mods are the messengers and representatives for Bioware. They let us know what's going on if nobody else does. If they happen to also be developers, then that's great, but they usually tell us that we have been heard and that's what I mean when I say that I would like to hear from them.

Snoteye wrote...
What would you want the developers to say? "Yes, we still know that this is still a problem?" They are aware. They have been aware for a long time. The more hours they have to spend in here the less hours they have for actually fixing things. We are already getting regular updates, that has got to be enough

Where are these updates? I haven't seen them, I have yet to see a single update here besides more people with the same problem.

Snoteye wrote...
You must not have spent very much time in this particular forum.

And an "Oh yeah? well... NYAHHH" to you too, good sir.

[Snoteye]

B10Reaper wrote...

Where are these updates? I haven't seen them, I have yet to see a single update here besides more people with the same problem.

[...]

And an "Oh yeah? well... NYAHHH" to you too, good sir.

I won't pretend I wasn't being snarky, but if I was wrong you would not have had to ask that question.

[WeaponeG]

it would be nice to see my pics show up finally, but also a how ya do we are working on the problem would be a reassuring feeling.

[magowiz]

Same problem here on PS3 , the only things worked it seems to be Character Creator for PC (that I used merely for gaining Lucky Stone since I don't have PC version) . All stats and acheivements are updated frequently (at least once a day) but no portrait and no character picture.

I also have the following errors :

1005 - Extra unexpected files uploaded for this character.

1002 - No avatar image uploaded from the game to the on-line storage server.

1003 - No portrait image uploaded from the game to the on-line storage server.



Since I cannot see uploaded files I really don't know which are these extra files.

Clicking on error codes only gives me the too generic FAQ page.

[WeaponeG]

ok 3 days have gone past and still noone has come on here to tell us when this crap is going to be fixed

[spymoft307]

im having the same problem, no character images shown. Just equipment and achievements and other things, no character images.

[Chromie]

I got Dragon Age on launch day and it hasnt updated sine than.

[magowiz]

I would like to ask to who has got this problem which version of the game do you have (PS3/Xbox 360/PC)?

Is it just a mine sensation or the PC version is not affected (or partly affected) by this problem ?

EDIT: Do you think that , also if other things except images are loaded, it should be a open ports issue?

Modifié par magowiz, 12 février 2010 - 08:14 .

[LightSabres]

PC users can fix the errors easily by deleting all character info and re-uploading it.



Apparently Console users have to delete characters completely to try and fix. Sorry for the bad news...

[jken97]

Seems to be a hit and miss on the console... when you create your character and the picture doesn't make it to the server, it's not going to. For some reason, the character pic didn't upload for any of my mages, but all my other characters (who made into the system at all) have pics w/o any problem.

[magowiz]

So I should simply delete my character from social.bioware.com and then wait for the game to upload it again ? If I delete it , the game will upload it again ? I'm asking this since it's my only character (the other one I created I made it with the PC tool to get Lucky Stone).

[magowiz]

Anyway I tried to remove all characters from my account , the game uploaded again mine char but the pictures are still missing.

[LightSabres]

Keep trying. I found Friday and Saturday nights the best times to try deleting/re-uploading characters but your mileage may vary. If you read through the sticky thread titled "How to delete unwanted characters..." there is a lot of good tips there.

In all it took about a week of uploading/deleting to get everything fixed for myself.

Modifié par LightSabres, 13 février 2010 - 03:00 .

[magowiz]

Now I'm pretty sure that this isn't mine console problem : my brother started a game today and now he have his character uploaded fine. We use the same PS3 , the only difference is that he uses a different PS3, PSN and Bioware account. Today I tried and I get it uploaded wrong again (no picture), so I deleted some minutes ago, we'll see if it updates today or tomorrow.



So the only thing for all people having this issue is keep trying, so check if your char is uploaded fine and if it's not keep deleting it until it works.

[magowiz]

Another difference I noticed is that my brother already had a bioware account before starting to play, I registered myself after playing a bit (lv 6 I think) , so somehow the console uploads all informations only after the first save or after the character creation ?



I really don't understand how it really works, it should be a good think if a Bioware dev explain it to us.

[B10Reaper]

magowiz wrote...

Another difference I noticed is that my brother already had a bioware account before starting to play, I registered myself after playing a bit (lv 6 I think) , so somehow the console uploads all informations only after the first save or after the character creation ?

I really don't understand how it really works, it should be a good think if a Bioware dev explain it to us.

For future reference, it's preferred if you edit your post as opposed to double posting.
Anyway, I registered after playing for a bit with my first character to the same effect, but I hadn't thought about it until you pointed it out. My second character that I made after I had an account uploaded right, and only got weird when I followed a tip to delete my characters. That might be part of the problem, but deletion supposedly fixes these errors, but so far everything but the portrait has re-uploaded.
Also,I would rather have someone representing a dev come and report that yes they know and yes they care about it and they are working on the problem instead of us not knowing and messing with our characters, than have a dev come in and explain the entire process. Maybe an entry in the FAQ is warranted though.

[magowiz]

B10Reaper wrote...
For future reference, it's preferred if you edit your post as opposed to double posting.

You are right, I am sorry about that.

Anyway, I registered after playing for a bit with my first character to the same effect, but I hadn't thought about it until you pointed it out. My second character that I made after I had an account uploaded right, and only got weird when I followed a tip to delete my characters. That might be part of the problem, but deletion supposedly fixes these errors, but so far everything but the portrait has re-uploaded.

So this could be an explanation : most people doesn't have his/her first character uploaded correctly but for what I read the other characters are uploaded succesfully,  so I think the fact that we should not have a social.bioware.com account before starting the game (or made the first save) , could be an hint.

I also think that the problem resides on game software and not in website since for some reason the game decides it should not upload also the character, so I think that to fix this issue the game must be patched ( I thing that this should be a minor bugfix), they should also introduce a functionality that made the user upload/manage game data manually and directly in-game.

To be short : I think that is not the website that doesn't takes all data the game sends, but the game that doesn't understand it should upload all if the website request it.

Also,I would rather have someone representing a dev come and report that yes they know and yes they care about it and they are working on the problem instead of us not knowing and messing with our characters, than have a dev come in and explain the entire process. Maybe an entry in the FAQ is warranted though.

Yes surely, we can only make suggestions about what we think how it works but a dev that explain us how it really works (not a specific or technical explanation but just the general behaviour) .

So my question to users that has this problem is : when you created the problematic character or saved the first time, do you already have a social.bioware.com account ?

At least we should have and provide more informations about this bug.

[jken97]

On xbox, my first 2 characters uploaded just fine. Set up my account with social.bioware just before I got the game. My third and fifth characters, oddly enough both mages, uploaded but w/o the pic. They seem to be updating fine in all areas other than the character image(s), which don't seem to re-attempt any updates.

I also noticed that the full image on the character detail page shows my current armor on my Human Noble (first character I played), and the default armor on my other characters.

I've got a Dwarf commoner character that didn't upload at all, but that was an issue on the console I think. I only played that character for one sitting, so I don't if it'll attempt an upload again.

http://social.biowar...24798&game=xbox

it's a neat feature, when it works.

[Loerwyn]

My character picture disappeared 5 minutes ago for no reason. I can only select one out of five.



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