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Frustrating! Dragon Age game disc does not read in 360


1 réponse à ce sujet

#1
DragonD0g3000

DragonD0g3000
  • Members
  • 3 messages
Does anyone know what to do about the problem of the game disc not reading on the 360? I have Dragon Age: Origins Ultimate Edition. The DLC disc ran fine after I restarted my console. I was able to install all of the DLC to my hard drive. However, the 360 is failing to read the game disc. The system reads my other games just fine. The system does not show a disc read error. It says "Reading" then simply says "Open Tray" as if the disc isn't even in the drive. Has anyone else had this error? Does this happen on any 360 you have regardless of whether it is the old SKU or the new 360 Slim? Is it possibly just a bad disc that was sent out?

#2
Fernando Melo

Fernando Melo
  • BioWare Employees
  • 639 messages
I haven't seen this issue on the normal customer service reports we get - if folks are having this problem and it was resolved with swapping to a new disc at your store, can you PM me some info on where you purchased your box from?