165 réponses à ce sujet

[Blasphemy77]

My situation:

DL through steam. activated but unauthorized DLC

Under your profil tab on this webpage you will see a promo code option. Enter the CD key given by stem for the DLC (the 2nd key) and everything will be activated.

Start DAO and login. The content should be authorized.



You should know that I have not attempted any other solutions or "hacks". If you have done so then you may have corrupted your files to the extent that this solution will no longer work.

[Cabesmojo]

Should have checked this thread before I started the uninstall reinstall dance, oh well. Finally got an email with a phone number, was on with support for 30 minutes and this was their final suggestion, but they did give me a $20 promo coupon with is more than I spent on the DLC, but when I look at the time wasted still not even close to worth it.

[Cabesmojo]

Finally got my DLC working, took a uninstall reinstall and using the second key offered on steam when running the game.

[OneMore1968]

I was same as you guys, Got DAO Dec last year. Played it fine, installed the all the DLC's except Stone Prisoner. Upgraded from Vista Laptop to Win 7 64-bit desktop. Reinstalled everything. Played the game fine up to about end of August when Warden's keep DLC disappeared. Got the usual a different user has logged on before...blah..blah.



Told by tech support same as curry noodles, did all that and ended up with no DLC's. Contacted support again. By this time I had purchased Awakenings which I was reluctant to install due to problems with DAO. Told to create a new email account as old must be corrupted, they would transfer my bioware points and correct the DLC issue.



Needless to say this never happened and after fiddling around with old settings, saved games, did manage at least to get some of the DLC's back but I effectively paid twice for the content, I was never reimbursed.



Bought the Ultimate coz I thought it would solve all these problems. Nowhere prior to purchase did I find mention that you had a one time code for this edition which once redeemed, renders the game unplayable if at some point you have to reinstall. There is no means of retrieval - this is beyond a joke!!! This is CRAZY, I mean we are talking about Windows 7 on a PC! How many times do you have to reinstall???



I just hope someone from Bioware or EA actually reads these forums because going to proper route gets you nowhere at all.



And here I was going to buy Dragon Age 2...........

[Strikers1945]

This problem is worrying me. Does it mean that if I uninstall and reinstall the Ultimate Edition I will lose my DLC?

[mathishard]

I haven't had this issue. My profile here on bioware says that my DLC is authorized. It doesn't say one time use. Someone from bioware should feel free to correct me if I'm wrong, but I'm inclined to think that with these DLC we've purchased, as with other digital downloads of games, we aren't limited to one download and then its gone.

[III eAtS rAtS III]

Snowysoul wrote...

Got Dragon Age Ultimate from steam it didn't work at first either.
But got it to work and wanted to clear some things up.
Got 2 CD keys one for the Ultimate edition and one for all the DLCs with it
Make sure Dragon Age is closed and not open
The Ultimate edition key is entered on this site under Profile > Registered games and put code with the correct platform that you have. try with dashes at first, (worked for me) if not try without it.
For the DLCs to work enter that second key under Profile > Redeem Promo code enter it in there and without dashes as when i did it with dash no dice!
Start up the game and check your downloaded content and it "might" say unauthorized, mine did but gave it a minute and tab over to buy then back and it cleared up. i suspect all it needed was time to check to the DA servers idk. hope this helps.
Also just some FYI used this on a windows 7 64 bit system

----For Steam buyers this worked for me so here it is from another thread----.
For everyone who is having problems with the DLC on the ultimate edition - I have the answer. I was told what to do by a friend of mine who had the same problem and his worked straight away, didn't thing the same would work for me but gave it a try anyway.

hopefully it will work for everyone else too.

find your dragon age folder, you may have saved it else where but this is how I find mine.

C:\\\\\\\\Program Files \\\\\\\\ Steam \\\\\\\\ steamapps \\\\\\\\ common \\\\\\\\ dragon age ultimate edition

once your in there find the file that says REDIST should be near the bottom, once in there run the file that says DAOU_UpdateAddinsXML_Steam when that finishes run the other file called DAUServiceSetup_Steam, when both have finished start up your dragon age ultimate and hopefully everything should be working.

Thank-you for this. It helped me greatly.

Might I also add that you may want to uninstall any previous version of Dragon Age Origins before installing DAO Ultimate Edition. I'm not sure, but I believe it was partially the cause of my grief.

Again, thanks for the fix.

[Spiderfish]

Snowysoul wrote...

Got Dragon Age Ultimate from steam it didn't work at first either.
But got it to work and wanted to clear some things up.
Got 2 CD keys one for the Ultimate edition and one for all the DLCs with it
Make sure Dragon Age is closed and not open
The Ultimate edition key is entered on this site under Profile > Registered games and put code with the correct platform that you have. try with dashes at first, (worked for me) if not try without it.
For the DLCs to work enter that second key under Profile > Redeem Promo code enter it in there and without dashes as when i did it with dash no dice!
Start up the game and check your downloaded content and it "might" say unauthorized, mine did but gave it a minute and tab over to buy then back and it cleared up. i suspect all it needed was time to check to the DA servers idk. hope this helps.
Also just some FYI used this on a windows 7 64 bit system

----For Steam buyers this worked for me so here it is from another thread----.
For everyone who is having problems with the DLC on the ultimate edition - I have the answer. I was told what to do by a friend of mine who had the same problem and his worked straight away, didn't thing the same would work for me but gave it a try anyway.

hopefully it will work for everyone else too.

find your dragon age folder, you may have saved it else where but this is how I find mine.

C:\\\\\\\\Program Files \\\\\\\\ Steam \\\\\\\\ steamapps \\\\\\\\ common \\\\\\\\ dragon age ultimate edition

once your in there find the file that says REDIST should be near the bottom, once in there run the file that says DAOU_UpdateAddinsXML_Steam when that finishes run the other file called DAUServiceSetup_Steam, when both have finished start up your dragon age ultimate and hopefully everything should be working.

This worked for me

[CeboCabo]

Spiderfish wrote...

Snowysoul wrote...

Got Dragon Age Ultimate from steam it didn't work at first either.
But got it to work and wanted to clear some things up.
Got 2 CD keys one for the Ultimate edition and one for all the DLCs with it
Make sure Dragon Age is closed and not open
The Ultimate edition key is entered on this site under Profile > Registered games and put code with the correct platform that you have. try with dashes at first, (worked for me) if not try without it.
For the DLCs to work enter that second key under Profile > Redeem Promo code enter it in there and without dashes as when i did it with dash no dice!
Start up the game and check your downloaded content and it "might" say unauthorized, mine did but gave it a minute and tab over to buy then back and it cleared up. i suspect all it needed was time to check to the DA servers idk. hope this helps.
Also just some FYI used this on a windows 7 64 bit system

----For Steam buyers this worked for me so here it is from another thread----.
For everyone who is having problems with the DLC on the ultimate edition - I have the answer. I was told what to do by a friend of mine who had the same problem and his worked straight away, didn't thing the same would work for me but gave it a try anyway.

hopefully it will work for everyone else too.

find your dragon age folder, you may have saved it else where but this is how I find mine.

C:\\\\\\\\\\\\\\\\Program Files \\\\\\\\\\\\\\\\ Steam \\\\\\\\\\\\\\\\ steamapps \\\\\\\\\\\\\\\\ common \\\\\\\\\\\\\\\\ dragon age ultimate edition

once your in there find the file that says REDIST should be near the bottom, once in there run the file that says DAOU_UpdateAddinsXML_Steam when that finishes run the other file called DAUServiceSetup_Steam, when both have finished start up your dragon age ultimate and hopefully everything should be working.

This worked for me

Same for me.  Worked like a charm.

[AbstractAllegory]

Snowysoul wrote...

Got Dragon Age Ultimate from steam it didn't work at first either.
But got it to work and wanted to clear some things up.
Got 2 CD keys one for the Ultimate edition and one for all the DLCs with it
Make sure Dragon Age is closed and not open
The Ultimate edition key is entered on this site under Profile > Registered games and put code with the correct platform that you have. try with dashes at first, (worked for me) if not try without it.
For the DLCs to work enter that second key under Profile > Redeem Promo code enter it in there and without dashes as when i did it with dash no dice!
Start up the game and check your downloaded content and it "might" say unauthorized, mine did but gave it a minute and tab over to buy then back and it cleared up. i suspect all it needed was time to check to the DA servers idk. hope this helps.
Also just some FYI used this on a windows 7 64 bit system

----For Steam buyers this worked for me so here it is from another thread----.
For everyone who is having problems with the DLC on the ultimate edition - I have the answer. I was told what to do by a friend of mine who had the same problem and his worked straight away, didn't thing the same would work for me but gave it a try anyway.

hopefully it will work for everyone else too.

find your dragon age folder, you may have saved it else where but this is how I find mine.

C:\\\\\\\\Program Files \\\\\\\\ Steam \\\\\\\\ steamapps \\\\\\\\ common \\\\\\\\ dragon age ultimate edition

once your in there find the file that says REDIST should be near the bottom, once in there run the file that says DAOU_UpdateAddinsXML_Steam when that finishes run the other file called DAUServiceSetup_Steam, when both have finished start up your dragon age ultimate and hopefully everything should be working.

Thank you very much, this process worked for me.

I was getting very upset at the prospect of not getting the DLC I paid for!

You saved me a ton on headaches, I was about to go and submit a ticket to EA customer support, which would NOT have been fun I am sure.

[-Chaotic-]

AbstractAllegory wrote...

Snowysoul wrote...

----For Steam buyers this worked for me so here it is from another thread----.
For everyone who is having problems with the DLC on the ultimate edition - I have the answer. I was told what to do by a friend of mine who had the same problem and his worked straight away, didn't thing the same would work for me but gave it a try anyway.

hopefully it will work for everyone else too.

find your dragon age folder, you may have saved it else where but this is how I find mine.

C:\\\\\\\\\\\\\\\\Program Files \\\\\\\\\\\\\\\\ Steam \\\\\\\\\\\\\\\\ steamapps \\\\\\\\\\\\\\\\ common \\\\\\\\\\\\\\\\ dragon age ultimate edition

once your in there find the file that says REDIST should be near the bottom, once in there run the file that says DAOU_UpdateAddinsXML_Steam when that finishes run the other file called DAUServiceSetup_Steam, when both have finished start up your dragon age ultimate and hopefully everything should be working.

Thank you very much, this process worked for me.

I was getting very upset at the prospect of not getting the DLC I paid for!

You saved me a ton on headaches, I was about to go and submit a ticket to EA customer support, which would NOT have been fun I am sure.

This worked for me but I had to run the servicesetup as administrator in order for the service to actually be added.

[Helix73]

I just purchased the Dragon Age Ultimate Edition off Steam. Initially my DLC would download and then produce a "Failed to install" message. I tried some steps to fix it, mainly with the DAUpdater, and now the content is listed to purchase. I have already redeemed both codes on this site.

[hardeharhar]

Still no reply from the officials, are they ****ing us? Like EA always does? They dont care for us, only our cash!

[Shemmie]

Previously had DA:O Digital Deluxe yadda, with the Keep / Golem / Blood Armour.



Bought Ultimate to get all DLC.



Activated DLC CD key for Ultimate.



It authorizes Blood Armour (again?) but none of my other DLC content.



I've now got DA:O Ultimate installed, with my original DLC content authorized, and none of my new DLC authorized. Now my one-use code has hit the dust, and not given me the game, what should I do?

[hardeharhar]

Still nothing. Been waiting and waiting and wating and wating and still not authorised!

[Shemmie]

Ooooooo



Fixed it!

[Shemmie]

FOR THIS TO WORK, CHECK http://social.biowar...ntitlements.php
IF THE DLC IS NOT LISTED, IT WILL PROBABLY NOT FIX IT. IF IT IS LISTED, IT SHOULD FIX IT.

Download this - http://supportfiles....nostic_beta.exe

Run it.

Read the log file.

If it says:

[Sunday Dec 26 10:42:30 2010] rc=0 ; ServiceStatus=NotInstalled]

Wait for it to finish. Then go to Services.msc (Control Panel / Admin / Services)

Refresh services list.

Find "Dragon Age: Origins - Content Updater" on the list, right click, and "Start" it.

Load up game, log out (if logged in), log in - all content should be authorized.

(This is a hackier version of Snowysoul's fix. Wish I'd read that first; my bad)

Modifié par Shemmie, 26 décembre 2010 - 11:03 .

[Shemmie]

Separate Q to developers: Why the heck do you need a dedicated service to access a web service to check authorization? Just check on app start, for crying out loud! If the service fails to register/start properly (like it seems to in these cases), you end up with all this grief.

[hardeharhar]

It seems their servers crashd or something. The downloading is sooooo slow now! guess EA wanted to save some bucks by not getting good staff and/or hardware!

[hardeharhar]

Still nothing!

[Krankjoris]

Shemmie wrote...

FOR THIS TO WORK, CHECK http://social.biowar...ntitlements.php
IF THE DLC IS NOT LISTED, IT WILL PROBABLY NOT FIX IT. IF IT IS LISTED, IT SHOULD FIX IT.

Download this - http://supportfiles....nostic_beta.exe

Run it.

Read the log file.

If it says:

[Sunday Dec 26 10:42:30 2010] rc=0 ; ServiceStatus=NotInstalled]

Wait for it to finish. Then go to Services.msc (Control Panel / Admin / Services)

Refresh services list.

Find "Dragon Age: Origins - Content Updater" on the list, right click, and "Start" it.

Load up game, log out (if logged in), log in - all content should be authorized.

(This is a hackier version of Snowysoul's fix. Wish I'd read that first; my bad)

Hey this worked perfectly for me. Thank you!!!

[Anachronism2023]

Spiderfish wrote...

Snowysoul wrote...

Got Dragon Age Ultimate from steam it didn't work at first either.
But got it to work and wanted to clear some things up.
Got 2 CD keys one for the Ultimate edition and one for all the DLCs with it
Make sure Dragon Age is closed and not open
The Ultimate edition key is entered on this site under Profile > Registered games and put code with the correct platform that you have. try with dashes at first, (worked for me) if not try without it.
For the DLCs to work enter that second key under Profile > Redeem Promo code enter it in there and without dashes as when i did it with dash no dice!
Start up the game and check your downloaded content and it "might" say unauthorized, mine did but gave it a minute and tab over to buy then back and it cleared up. i suspect all it needed was time to check to the DA servers idk. hope this helps.
Also just some FYI used this on a windows 7 64 bit system

----For Steam buyers this worked for me so here it is from another thread----.
For everyone who is having problems with the DLC on the ultimate edition - I have the answer. I was told what to do by a friend of mine who had the same problem and his worked straight away, didn't thing the same would work for me but gave it a try anyway.

hopefully it will work for everyone else too.

find your dragon age folder, you may have saved it else where but this is how I find mine.

C:\\\\\\\\\\\\\\\\Program Files \\\\\\\\\\\\\\\\ Steam \\\\\\\\\\\\\\\\ steamapps \\\\\\\\\\\\\\\\ common \\\\\\\\\\\\\\\\ dragon age ultimate edition

once your in there find the file that says REDIST should be near the bottom, once in there run the file that says DAOU_UpdateAddinsXML_Steam when that finishes run the other file called DAUServiceSetup_Steam, when both have finished start up your dragon age ultimate and hopefully everything should be working.

This worked for me

This worked for me.  (Thanks a ton)

[ShadoWizard]

Thank you Shemmie, tried everything in this post and nothing worked until your advice, Thanks again!!

[DaFragsta]

It's really nice that I can spend so much time trying to defeat two layers of DRM on a game I legitimately purchased on Steam, yet if I had stolen it, I would have had no problems playing the game. I'll beat that dead horse every time I have to smell it's disgusting dead rotting stupid carcass. I still can't get the DLC to work after running the separate files under "redist."

[DaFragsta]

Apparently, I have this fantastic problem.



http://social.biowar...index/2343094/1



I love slapdash account management combined with DRM, under another layer of account management and DRM.