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Ultimate Edition Boxed: Installation Problems


1 réponse à ce sujet

#1
Intruder314

Intruder314
  • Members
  • 16 messages
My Ultimate Edition arrived today.

It contains:

1. Disc 1: Dragon Age: Origins
2: Disc 2  Dragon Age: Origins - Awakening
3: A sheet of paper with a code on it to download all the various bonus items, mini-levels etc.

I already have Origins installed and patched to 1.4 so assumed that I could put the specific Awakenings Disc in and install that too - but there's no installation option or instructions and nothing in the manual about this disc.
In fact I think the manual is just a recovered reprint of the original manual....

The DLCs seem problematic too - right now 3 of the larger ones are just sat at 0% downloading progress after many failed attempts. Presumably the servers are being hammered by new owners?
I really think the DLCs should have been included on a Disc but there you go, at least I can hope they will eventually download.

#2
Fernando Melo

Fernando Melo
  • BioWare Employees
  • 639 messages
If the code successfully redeemed, then the DLCs are attached to your account - you have not wasted the code. You can verify if all the DLCs are on your account at this page.

Ensure you log in to the game once with the email address & password used here (also reflected at the top of that page), and your DLCs should become active in the game.  This can take up to a minute depending on connection.

If no DLCs are changing from unauthorized, then likely the DA updater service is not running (or was not installed correctly) - there are several workarounds on the PC tech support threads depending on the cause (the same threads will help you identify the issue).

Hope that helps.