Aller au contenu

Photo

My DLCs are gone - Warden's Keep, Stone Prisioner, Blood Dragon Armor


1 réponse à ce sujet

#1
9r33n

9r33n
  • Members
  • 27 messages
I bought the game on Steam last year and used my code so I could download the 3 DLCs
Finished the game and had a jolly good time.

But today I decided to play the game again, the instalation went nice, but ...

-now these three DLCs don't show in my "registered game promotions"
-the downloader in the game tells me to buy more points and

WTH is going on? Do I have to buy them all now?

#2
Fernando Melo

Fernando Melo
  • BioWare Employees
  • 639 messages
You can then verify if any DLC is attached correctly to your account here.

Make sure you login to the game once, using the same email/password as you use here on the site (email should be visible at the top of that page to confirm).  Give it a couple minutes and your DLC should authorize.

If it is not - 99% likely the cause is something related to the DA updater service which is used to connect to the
servers and check that your account has these dlc:
1) Try restarting the PC. Depending on windows version and whether you installed the game from disc vs digital service, the restart is sometimes needed for the DA updater service to take correctly.  This is also true for uninstall/re-install scenarios - restart after each step in that case.
2) Follow the steps in this thread to identify the issue and resolve it (depends on what the issue is).

Hope that helps.
F.

Modifié par Fernando Melo, 02 novembre 2010 - 04:25 .