90 réponses à ce sujet

[wkd_wolf]

Can I join this beta test as I'm having problems with the Ultimate Edition bought through Steam where the DLC either keeps failing to install (even though it shows as being installed), or some of the DLC shows up as me not owning it, even though I have it all.

Specifically the ones not showing are;

Feastday Pranks

The Stone Prisoner

Warden's Keep

Feastday Combo Pack

Feastday Gifts

[CelestialH311]

I have problem with the DLC

[Highlander1694]

I have the "Unauthorized" problem too. All official DLC content is not working when I am logged in, even though I have the ultimate edition. Did all the suggestions that the tech support suggested, stoped, restarted service, removed xmls (offer, etc.), uninstalled, reinstalled. Spent about 2 days just trying to get it to work. I have pretty much given up now.



if I had known there was an online type copy protection in this game I would not have bought it. It just keeps me from using stuff I legally payed for.



If you have a beta utility to try to get it to work i am willing to try it.

[Beaselbub]

I am trapped with the "Unauthorized" problem as well.



I have to be honest; this is pathetic. To think that all this is the result of a petty war against piracy. I really hate sounding like a "that guy", but it is time to face a cold hard truth. You cannot beat piracy. I hate it as much as you do EA, but it will never stop, it will never cease, and the absolutely ridiculous measures you are taking against piracy is only hurting your customers. Again, I hate to scream a "that guy" statement into your ears, but I am done with this. I have never had such a horrific experience with a game as this one, and the fact that I cannot have full access to my purchase because you cannot get your act together is maddening.



This evokes the image of a cruel older brother helping his younger sibling craft a nice sand castle, then stomping it flat. His excuse? He had to prevent any bully that may want to ruin it, and the only way he could be sure was to just crush it before they could.

[gintonic009]

Beaselbub wrote...
 I hate it as much as you do EA, but it will never stop, it will never cease, and the absolutely ridiculous measures you are taking against piracy is only hurting your customers.

indeed, exactly my words. I have these problems as well, quite often. Loggs me in and out every now and then, making the DLCs often inaccessible. They are losing customers, but they dont seem to care.

[ShinsFortress]

I am so much anti-EA these days, especially since DA QA/QC seems worse than average. There are multiple reasons to be anti-EA, but the war on piracy is not one of them (excepting maybe the root cause of certain lawsuits regarding securom and the like).

Maybe rather than being angry at EA/Bioware about piracy, maybe we should be annoyed at the damned thieves who steal their stuff in the first place.  Games, films, music, it's commonplace and yet few people do anything about it.  Personally I don't have a single copyright violation in my house that I'm aware of.  Certainly no pirate DVDs or games.  And my friends know better than for me to find out if they have any.  The point?  maybe, instead of just saying "I'm a legal customer, don't hurt me." you should also say to all your peers (especially actual people you know) who aren't so decent "stop nicking stuff and ruining it for the rest of us".

[pesadel0]

Can i get invited to this beta test to?Because just bougth the ultimate edition of dragon age and did everything as posted in the stickeds and i can´t seem to work all of the DLC .

[Arcane.ws]

I sent a PM and have not recieved a reply. I would like to get in on the beta test so I can actually play the game I paid for.

ShinsFortress wrote...

I am so much anti-EA these days, especially since DA QA/QC seems worse than average. There are multiple reasons to be anti-EA, but the war on piracy is not one of them (excepting maybe the root cause of certain lawsuits regarding securom and the like).

Maybe rather than being angry at EA/Bioware about piracy, maybe we should be annoyed at the damned thieves who steal their stuff in the first place.  Games, films, music, it's commonplace and yet few people do anything about it.  Personally I don't have a single copyright violation in my house that I'm aware of.  Certainly no pirate DVDs or games.  And my friends know better than for me to find out if they have any.  The point?  maybe, instead of just saying "I'm a legal customer, don't hurt me." you should also say to all your peers (especially actual people you know) who aren't so decent "stop nicking stuff and ruining it for the rest of us".

Piracy has not been shown to drastically affect computer game sales. In fact Sins of a Solar Empire, along with many other games, had no copy protection and they sold just fine.

Secondly, copy protection should not punish those who purchased a game legally. There's no reason for me to have to jump through insane hoops and suffer through game crippling bugs to play something I paid for. Why am I getting punished for paying for the game because one person somewhere might just steal it, maybe?

You're completely wrong, this is exactly another reason to hate on EA, for publishing shoddy software and punishing the people who actually pay for it.

Modifié par Arcane.ws, 04 janvier 2011 - 12:31 .

[Akrides]

About the piracy thing, some game have it worst than others. Assasin's Creed for example was about 70% pirated when it hit the PC market, which is about 700k lost sales. I guess Stardock have it lucky when it comes to piracy, or just don't report it.

Anyway, down to the subject.

I can't get the game running. At all. This is no DLC problem, it is the game cannot be authentified from the get-go and thus will not run. I haven't even seen the title screen yet. When I try to run the game, there is a little screen telling me to log in with the same user handle as this account, and when I click Submit, it just tells me there is an error and nothing else. I took a screenshot but I can't link it here...

By all accounts this screen should appear only once, immediately after the installation. But if I can't get past it, how am I supposed to troubleshoot? I registered the game and all DLC on this site (for what it's worth, I fully expect to run into the same problems as you guys once I finally manage to get the game started).

An EA reprensentative told me to look here in this site. I'll tell him to dig deeper, and maybe get an answer from this community as well.

EDIT: This is a digital version I bought from Impulse. It is the Ultimate edition.

Modifié par Akrides, 04 janvier 2011 - 01:36 .

[Arcane.ws]

Akrides wrote...

About the piracy thing, some game have it worst than others. Assasin's Creed for example was about 70% pirated when it hit the PC market, which is about 700k lost sales. I guess Stardock have it lucky when it comes to piracy, or just don't report it.

What? How could you possibly know how many people pirated assasin's creed? Are you also claming that you know for a fact that the people who pirated it didn't purchase it at a later date?

The only thing I could find about the Assassin's Creed thing is a lawsuit that Ubisoft leveld against OEM because one of their employees leaked a copy. The article stated that there were 700k downloads. Are you saying they lost 700k dollars or that 700k copies were pirated? There's no report on how much they lost in sales or how much they would have made if the OEM employee didn't leak it since it's impossible to tell. Please stop using random numbers.

In fact the director's cut edition of Assasissn's creed did quite well so i don't know what kind of "lost sales" that piracy has resulted in. Here's a link for that.

http://ve3d.ign.com/...p-PC-Sales-Spot

Oh and the 70% number you were claming, I see a lot of figures being thrown around but this site: http://www.videogame...ix_million.html
 said they sold 6 million copies on all consoles and since it won the top PC sales spot, with Sins of a Solar empire snagging spot number 3 I don't think piracy dented it's numbers that drastically.

[Akrides]

This is a bit off-topic, so I'll keep it short. I had inside information at that time, so you are right to be a skeptic (as I am, this was a rough number). My source told me the PC edition sales of AC was about less than 1/3 than the number of illegal downloads. Maybe 700k download don't equate to 700k lost sales, but piracy numbers are often only a tip of the iceberg (usually higher since it was a single download source). AC did quite well on concoles, but could have had much better sales on the PC market had that leak not occured. Piracy is often a herd mentality: the more popular the game, the more pirated it will be. Stardock is some kind of outlier in that regard. Lucky for them, and a textbook example of why and how anti-piracy measures sometimes hurt more the legitimate consumer more than they harm pirates, as that is sometimes better not to have any at all.

Modifié par Akrides, 05 janvier 2011 - 12:19 .

[ShinsFortress]

"Inside information". Sure, and I know someone who knows someone who really shot Kennedy.
Even if true..... you subsequently admit to having a single source only, but initially made a rather sweeping claim. Even though I do not entirely with his/her opinion, Arcane.ws seems far more credible. I am strong against piracy, but Assassin's Creed was not the best example.
Sorry to veer further off topic. I would not object if a number of posts in this thread were scrubbed. I will not further dilute this thread with anything not relevent.

Modifié par ShinsFortress, 05 janvier 2011 - 12:29 .

[Akrides]

So far, my problem has caused headaches for 3 techs at EA. I even re-downloaded and re-installed the game from the EA download manager (effectively transfering from Impulse to EA in-house download solution), and it stills block at the same spot, namely the game activationscreen using Adobe Air upon first launch.



Every other little things they made me do, such has emptying internet caches and temp directoriesm switching web browsers, changing the langages settings of my computer (this was my idea) did little to change the situation.



I also did every little trick for the DLCs authorization, but it did nothing as well. Not very surprising since I can't even launch the game (so far).



I'm beginning to think it is my account that is somehow corrupted (this one which I use to access forums here). Another hypothesys at that point. Did anyone had any problems in the past with their account?

[Chaosix666]

Where the **** is the content I paid for.

ADMIN Please give us an update.

[rkfreestyler]

http://support.ea.co...detail/a_id/218


there is the real fix