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PC: Randomly crashes when making dialogue choices


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#1
cipher86

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Occasionally get the following error when I choose a dialogue option (five times in six hours of gameplay):

"Rendering thread exception:
General protection fault!

History: GZLibFile:~GZLibFile() Address = 0x115cb04d (filename not found) [in D:\\\\Mass Effect\\\\Binaries\\\\MassEffect.exe]"

It's the CD version, patched to 1.02, have Pinnacle Station and Bringing Down the Sky.  Have tried reinstalling but doesn't fix it.

Windows 7 64-bit
4gb DDR2 Ram
ATI Radeon 5750 512mb
Creative Soundblaster X-Fi Xtreme Audio

Modifié par cipher86, 07 novembre 2010 - 06:02 .


#2
Gorath Alpha

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This is gamer to gamer Tech Discussion, and if you have a problem to provide the details about and seek suggestions for, you should complete a standard Problem Report (as per the pinned thread).

For instance, graphics drivers often are a vector for GPF errors, and you did not share that information with us.

Modifié par Gorath Alpha, 05 mai 2011 - 03:33 .


#3
Stryker1952

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I think I may have cracked this one, but stay with me this is a long one. THIS IS NOT A MACHINE ISSUE; IT IS A PROGRAMMING PROBLEM.

I'm new to Mass Effect, just started playing a couple of weeks ago (bought both ME1 and ME2 for less than ME3). I had heard about the game and thought it might be fun but the buzz about ME3 was what tipped the scales. I have to admit it is one of the best games I've ever played. Playing ME1 and then jumping right into ME2 was quite an experience and I've played through 5 times now with different profiles to see how the story changes.

I didn't run in to the GeneralProtection Fault GFLibFile error until the 5th play through and it really ticked me off. The game had played flawlessly the first 4 times and nothing on my system has changed. Then I remembered a posting I read from the good folks over at Campaign Creations a StarCraft modding community. They did an excellent series of campaigns about 8 years ago for StarCraft that were nearly as sophisticated as what was coming out of Blizzard. One caveat they offered was not to hit the Esc key during cut scenes or it would cause the game to hang (seems they didn't have access to some proprietary code Blizzard used).

Now I read on the Mass Effect website last week that you can hit the Spacebar during dialogues to jump through, so I figured on my fifth go round that would speed things up a bit - enter the GPF crash. I was terribly frustrated coming to the BioWare Social site because it quickly became appparent that EA has no interest in supporting its user community. I found dozens and dozens of queries concerning the GPF problem but no real solutions. I also found a number of rude and snotty replies from people who think they ar Oh So Superior, so I rapidly got a bad taste in my mouth about the community - but I digress.

After remembering the article from the Campaign Creations site I restarted my play through (number 5) and sat through all of the cut scenes without giving in to the temptation of Spacebar. The game played flawlessly - no blips, no faults, no errors. I work in IT and this behavior screams Programming Error. Sitting through the cut scenes can be tedious but it's better than having the game crash, and it's obvious from these many posts that EA doesn't give a tinker's damn about the problem.

So try this and respond back here. I'm pretty confident this will work and if it does it will make life easier for a lot of folks who are probably as frustrated as I was.

#4
Gorath Alpha

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cipher86 wrote...

Occasionally get the following error when I choose a dialogue option (five times in six hours of gameplay):

"Rendering thread exception:
General protection fault!

Message threads older than six months belong underground.  They are dead, decayed, unsuitable for being disinterred. 

This forum is for gamer to gamer discussion. THERE IS NO BIOWARE oversight here.  NONE.  Last spring, when the season for forums expired, everyone left, the way that they usually do.  However this past fall, they never came back here; only ME-3 fans showed up.  

TTBOMK, right from the Geforce 197 driver's follow-on (might have the number wrong, we're going back three years here), this started appearing for owners of Geforce cards.  That was on the Legacy Forums then, and it was necessary then to avoid current drivers, or at least treat them as suspects for troubles.    It wasn't a strict 100% failure, maybe one in four that first year worked all right. 

Bioware has usually assigned someone to collect failure data from its forums to choose which bugs they must get started on for the first patch.  After that, they tend to ignore their forums.  GPFs weren't affecting ATI / AMD Radeon equipped PCs that first year, before the Legacy forums were shuttered. 

The archives are the only available resource, and six months or newer are the oldest threads you should add comments to, for other gamers to deal with (the mere handfull who now drop in). 

Modifié par Gorath Alpha, 25 mars 2012 - 04:01 .