16 réponses à ce sujet

[Anguslau0]

I just want say i have the same problem with Sinovera "I just bought the game, as in CD, not digital purchase. I put the CD in and run it but when I press "install game" nothing at all happens. In fact, nothing happens for any of the option, not even "view read me." Even I click on the "Setup.exe" still nothing happens.


Anyone knows how to fix this?

My computer : Microsoft Windows XP Professional Service Pack 3 (build 2600),  Intel® Pentium® D CPU 3.40GHz 
                          CPU speed 3.42 GHz, RAM 2.0 GB, GeForce 7900 GS

Modifié par Anguslau0, 29 novembre 2010 - 01:13 .

[Don Jan]

i have the same problem as well. can anyone suggest a solution to this please?

[Dragon Nostril]

Have you tried launching directly from the CD?

My Computer, right click on CD and open, then 'setup.exe'

[Don Jan]

ok short update with minor progress.



what i did was i copied the whole CD 1 into my hard drive, then ran setup.exe as administrator. it actually ran until the point that it asked me to plug in disc 2.



when i plugged-in disc 2 i had the same problem. I tried to do the same thing and copied disc 2. but when i clicked autorun on disc 2, nothing happened.

[Anguslau0]

yeah i did right click on CD and open, then 'setup.exe' still nothing happens.

[Dragon Nostril]

Try it in another pc - a friends or something.

If it does not start there then it sounds like you have a duff CD.

[Anguslau0]

Hey Don Jan i dont know if that's your case but anyway i found my solution. It can explain why not much people on this forum encounter this problem. Just go to add a new language for your computer, it must be US's english, after you restart your computer it shall be okay. Since i am from Hong Kong so i dont have it in my computer = = Good luck!

[Anguslau0]

Great I have ANOTHER problem now I entered the code then it shows up a page where you select the location you want the file to be installed at, it doesnt let me to press the install button on that page.

Anyone knows how to solve the problem? Please Help

[Don Jan]

huzzah! it installed after changing everything to us-english!



what code are you referring to?

[Don Jan]

note that in the Region and Language settings in the Control Panel, I changed Formats = English (united States), Location = United States, Keyboards and Languages = English (United States) - US.

[Gorath Alpha]

Anguslau0 wrote...

My computer : Microsoft Windows XP Professional Service Pack 3 (build 2600),  Intel® Pentium® D CPU 3.40GHz 
                          CPU speed 3.42 GHz, RAM 2.0 GB, GeForce 7900 GS

That is a very incomplete hardware description.  Had you actually been SERIOUS about seeking general help from the members here, you missed the boat by ignoring that step.  That's a very old system, and no one knows how up to date your drivers really are.

Including adequate information in a problem report, DA O:
social.bioware.com/forum/1/topic/58/index/2836375

Modifié par Gorath Alpha, 30 novembre 2010 - 03:22 .

[Anguslau0]

farm5.static.flickr.com/4127/5220686272_e2417b56f7_m.jpg
I have changed everything into english and it appeared like this i dont know if you guys can see clearly but it just happens that i cant press the "install" button

Modifié par Anguslau0, 30 novembre 2010 - 10:55 .

[Don Jan]

did you select 'Express Install'? if you select that it should go all the way through

[Don Jan]

there's also an error message in your screenshot. try a different folder in drive c:

[Anguslau0]

i have tried all sorts of drives and folders and yes i selected express install

[Don Jan]

probably the best bet is to call an EA support rep and tell him what you are doing step by step. try to take sscreenshots for each step as well since this will help them troubleshoot the problem.

[Anguslau0]

yeah i guess so thanks for the help Don Jan