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[grom56]

  I've been reading about others problems with e-mail address's and such, but haven't seen one like mine yet.  I have to admit, I don't understand this "Social Network Beta" place Bioware has going.   It seems to be put together just to get on my nerves.

  My problem started when I came here to the DA, or EA or Bio site...  whoever runs this place.  To make an account it was suggested that I merge my BioWare account and both accounts would be go to go.   I did that and all seemed fine.  However when I went to get the DLC here it had my old e-mail address.   I went over to BioWare and saw that I never changed my e-mail there when I move a year or so ago.   So I updated the e-mail at BioWare (Was easy I might add!) and came back here to change the address.   Big problem!  There is no way to change the e-mail address here.  I tried to send an e-mail to Support, but ya have to log-in to do so, and now my log-in doesn't work, expect for logging into the main Social Network page.  I can log in there.  I use the loging from over at BioWare.   That is a screen name and password.  For support it seems they want a log-in of E-mail and password.   No e-mail works.   I try the screen name and it doesn't work.  So no way to contact support, just great!   I finally found under FAQ's a place to change e-mail address's, but again it needs a log-in, and no matter what log-in I use it doesn't take it.  

I'm stumped.   I don't know why my log-in works for this site, but for all the support stuff it doesn't.  I don't understand why there is no easy way to change your e-mail address, seems short sighted to me.  And I can't for the life of me understand why I can't get the new e-mail over at BioWare to merge with this account here.  

  Any ideas?  Help?  Maybe a support person can read this and tell me how to get a hold of them.

 Thanks all!

[Jesse van Herk]

for the help.dragonage.com site, use the same email address/password you're using to log in *in the game*. That should also be what you're using here.



Both this site and Dragon Age: Origins use EA accounts under the hood - when in doubt, use your in-game login info.