16 réponses à ce sujet

[FTA]

Hi,

okay, I know that there are a lot of threads about DA - Ultimate and DLCs, but I could not find the exact problem I having:

I ordered Dragon Age: Origins - Ultimate Edition from German EA store and got ONE key (20 chars, no dashes). I could use this key to register and play my game - but not any DLCs.

When I try this 20 char key at http://social.biowar...redeem_code.php, I get the error message "Code not recognized, please check that you have entered it correctly".

DLCs are NOT listed at http://social.biowar...titlements.php.

I tried to contact EA support Germany, but they said that the "Dragon Age: Origins - Ultimate Edition" has not been released in Germany and they cannot help me?!?

And yes, I tried the other solutions and threads. The Updater Services is installed and running, and I tried disabling and enabling the DLCs, ...

Please help me.

Thanks,
Flynn

[Ching-Hsin Liu]

I got the same problem too... anyone has a solution plz?

[Huntress]

Somethin is going on, I can't play, it said all my installed contents are Unauthorized..?? Help!

[Juliusdk1]

the same by me



need help!

[Lavskog]

Same thing for me.
Also when I try to register the game with my cdkey I get the same error message as the first poster.

Sent an email to EA customer support about a week ago and have yet to hear back from them.

Modifié par Lavskog, 05 décembre 2010 - 10:20 .

[Ching-Hsin Liu]

I contacted with http://support.ea.com/chat, and described my problem, then the guy activated all the DLC manually to my account.

I also asked why would this happen? He said we should have a 20 digit code for register the game, and a 16 digit code for redeem the DLCs when we bought the game, but it happened to some people missing their 16 digit code.

[Big_Babousa]

thats mi case no second code only one.

[Fyjollan]

I bought the Game, Redeemed the code but when i want to start a new game i get the message, that the bonus contents aren't authorized .. need help

[Binghammm]

same. what do we do?

[Lifewhacker]

Same here, does anyone have any idea as how to find it?

[RaenImrahl]

Lifewhacker wrote...

Same here, does anyone have any idea as how to find it?

Contact EA support directly at either support.ea.com or help.dragonage.com

[Psilocybin]

I purchased the game from steam and actually got two promotional codes. One worked and the other came up as "invalid". My main question now is this; is it possible to use both or could I have only picked one?

[edit] Disregard this, I mistook the verification code for a promotional one.

Modifié par Psilocybin, 04 juillet 2011 - 05:53 .

[por favor]

My game didn't even come with a code and I bought it brand-new. I contacted EA but they were completely clueless and unhelpful.

[Gorath Alpha]

There is certainly nothing that the gamers here in the forum can do that the EA people cannot in that regard, sorry.

[yearsago]

So I tried to redeem the DLC redemption code, and it said it was invalid?

[sami jo]

Contact EA support. They are the only ones who can resolve the issue. (support.EA.com)

[Faythnu]

If you press shift+tab (I think??) a console will open up (while still in the game menu before resume) and your codes should be there? I haven't done it for while, so I might need to check on that? But worth a try?