126 réponses à ce sujet

[Tom_Valencia]

Carn Dum wrote...

Tom_Valencia wrote...

Pre order and get the signature edition automaticly.....FAIL!!!
godverdomme!
Just got the copy i pre-ordered in frikking december at free record shop: normal edition!
Pre orderd @ Bol.com also, lets wait how that turns out...afraid this whole signature thing is a big big fail off both Bioware and EA!

Sucks to hear that... Bioware blame the retailers ofc, but with so many of them not being able to deliver SE, maybe they ought to try it different next time... this is apparently not working.

I'm not very optimistic about bol.com. They say it should be available tomorrow, so I thought they would have started the shipping process at least.

If Bol.com ****s me over as well: Killing rampage on the streets! wearing just a speedo ofcourse! like a boss

[Biefstukfriet]

Tom_Valencia wrote...

Carn Dum wrote...

Tom_Valencia wrote...

Pre order and get the signature edition automaticly.....FAIL!!!
godverdomme!
Just got the copy i pre-ordered in frikking december at free record shop: normal edition!
Pre orderd @ Bol.com also, lets wait how that turns out...afraid this whole signature thing is a big big fail off both Bioware and EA!

Sucks to hear that... Bioware blame the retailers ofc, but with so many of them not being able to deliver SE, maybe they ought to try it different next time... this is apparently not working.

I'm not very optimistic about bol.com. They say it should be available tomorrow, so I thought they would have started the shipping process at least.

If Bol.com ****s me over as well: Killing rampage on the streets! wearing just a speedo ofcourse! like a boss

Wear a yellow one, maybe they'll blame Dries Roelvink.

I hope the bol.com pre-order works out, I pre-orderd the signature edition at bol.com aswell.

[g0tanks]

Pre-ordered the SE from 12game.com, got a message this morning that I'll be receiving the normal one instead.

[Biefstukfriet]

Speaking of the Devil;

Dragon Age 2 Signature Edition
€ 49,99
Verzonden Verzonden U heeft het artikel ontvangen of het is naar u onderweg.
Verzonden op: 09-03-2011

[Carn Dum]

g0tanks wrote...

Pre-ordered the SE from 12game.com, got a message this morning that I'll be receiving the normal one instead.

As much as that sucks, it is polite and thoughtful of them to notify you by e-mail instead of just dumping the regular edition on your doormat.

[Carn Dum]

Biefstukfriet wrote...

Speaking of the Devil;

Dragon Age 2 Signature Edition
€ 49,99
Verzonden Verzonden U heeft het artikel ontvangen of het is naar u onderweg.
Verzonden op: 09-03-2011

Woot! Mine as well!

Now let's see if it actually IS the SE and if we will get any codes for items in our mail (or are they supposed to be in the box?).

[The Lesser Evil]

Biefstukfriet wrote...

Speaking of the Devil;

Dragon Age 2 Signature Edition
€ 49,99
Verzonden Verzonden U heeft het artikel ontvangen of het is naar u onderweg.
Verzonden op: 09-03-2011

I just got confirmation that the Dragon Age 2 Signature Edition was shipped as well (Bol.com). Whoop! WHOOP!

[iNixiRir]

g0tanks wrote...

Pre-ordered the SE from 12game.com, got a message this morning that I'll be receiving the normal one instead.

I also pre-ordered the SE (PC) there, but I haven't received that message. 

[Tom_Valencia]

Carn Dum wrote...

Biefstukfriet wrote...

Speaking of the Devil;

Dragon Age 2 Signature Edition
€ 49,99
Verzonden Verzonden U heeft het artikel ontvangen of het is naar u onderweg.
Verzonden op: 09-03-2011

Woot! Mine as well!

Now let's see if it actually IS the SE and if we will get any codes for items in our mail (or are they supposed to be in the box?).

Got the mail from bol.com also...bit relieved but still...eerst zien dan geloven!

[AlainNagel]

Awesome: I just got my Signature Edition from Mycom.

*sniffing the manual*

[Fantasyrogue]

Same for me when it comes to preorderdering in December at FRS and getting the regular edition.

Damn.

[Erelti]

For anyone else who ordered from 12game.com: just received a mail saying mine is on its way.

Modifié par Erelti, 09 mars 2011 - 03:44 .

[Eledran]

I just went to pick up the signature edition at game mania in Belgium, everything went perfectly fine, I pre-ordered in the start of January.

Modifié par Eledran, 09 mars 2011 - 03:45 .

[Tekman9]

Chris Priestly wrote...

Yeah I keep saying this, and even used the term "market wide" this time, but people do not seem to get it. I'll try again.

If you CAN pre-order Dragon Age II, you WILL be upgraded for free to the Signature edition as long as you pre-order before January 11 2011.

oh really?

[Knal1991]

I got my Bol.com confirmation mail as well, but now see here stories about it might be the normal version... haha... if this is the case...  trust me they WILL NOT get away with this...

Also I got another special edition of another game pre ordered at Free Record shop, anyone have experience with how they deal with collector's editions? (as in cancelling, or orders dissapearing, considering the sited changed the product reference number..)...

Modifié par Knal1991, 09 mars 2011 - 08:44 .

[Carn Dum]

I've just checked in some stores in The Hague:

Dynabyte and Dixons do not yet have the game on sale.

Free Record Shop and Mediamarkt are selling the game already: 49.99 euros at FRS, but Mediamarkt is selling it way cheaper at 38 euros.

In other words: if bol.com sends me the normal version instead of SE, I will return it unopened and ask for a refund. I'll just pick up a copy at Mediamarkt then, at least the 12 euros difference will get me the Exiled Prince dlc...

[Eightball878]

I just recieved my copy of Dragon Age II from Free Record Shop which i pre ordered before 11/01/2011 and it's the normal version. I have now send an e-mail to them asking them why i did not recieve the signature edition. I'm afraid i will probably not recieve the signature edition from them. If so will bioware compensate for this? As i was under the impression that as long as you pre ordered on time you WILL recieve the signature edition, and that Free Record Shop was one of the stores in the Netherlands that would participate with this offer.

[Tom_Valencia]

Eightball878 wrote...

I just recieved my copy of Dragon Age II from Free Record Shop which i pre ordered before 11/01/2011 and it's the normal version. I have now send an e-mail to them asking them why i did not recieve the signature edition. I'm afraid i will probably not recieve the signature edition from them. If so will bioware compensate for this? As i was under the impression that as long as you pre ordered on time you WILL recieve the signature edition, and that Free Record Shop was one of the stores in the Netherlands that would participate with this offer.

FRS ****s u over, simple, even though bioware guys said FRS too be one off the shops too SURELY delever....
Thank god if bol.com does bring me my signature copy tomorrow!

Retour for FRS copy immediately!

[Biefstukfriet]

Just got this from the tweaker.net forum. Puts Bioware in a light I'd never imagined I'd see them in. Sorry it's in Dutch for our international readers.

"Geachte Ton,

Bedankt voor uw email. BioWare zal de schuld ook niet openlijk op zich nemen. Bovendien zou er een verschil kunnen zijn tussen de Amerikaanse situatie en de Europese situatie.

Wij zijn ook niet de enige shop die niet genoeg geleverd krijgt. Ook Bart Smit, GameMania, FreeRecordShop etc. hebben orders moeten annuleren. Voor ons is het natuurlijk ook veel eenvoudiger om gewoon de Signature Editions op te sturen, ipv deze situatie. Wij kunnen u met zekerheid zeggen dat wij op tijd, genoeg en volgens afspraak besteld hebben, maar dat deze simpelweg niet uitgeleverd worden en BioWare ieder verzoek op hulp rondom het tekort heeft geweigerd.

Wij hebben alles gedaan om zo veel mogelijk exemplaren te krijgen, maar de vooraf beloofde aantallen zijn niet geleverd.

Wij hopen u hiermee voldoende te hebben geïnformeerd. Mocht u nog vragen hebben dan kunt u altijd contact opnemen met customerservice@12game.com

Met vriendelijke groet,

Customerservice 12Game.Com
www.12game.com"

[Carn Dum]

Well, I just received my Sig Edition by mail from bol.com! I'm very happy ofc, seems the only things I'll be missing are Fadeshear and Lion of Orlais, but I can live with that.

Next time I'll definitely order my sig edition at bol.com as well. For those that were screwed out of their Sig editions and paid 50 euros for a regular edition: I really suggest returning it and going to Mediamarkt where you can get the standard version for 38 euros. I would also hop on one of the threads here on these forums and remind Bioware that they did promise a SE for anyone who ordered on time. I don't care if it's the stores or Bioware/EA that are to blame, but I do know that it's certainly not the customer's fault...

[Sakanade]

Biefstukfriet wrote...

Just got this from the tweaker.net forum. Puts Bioware in a light I'd never imagined I'd see them in. Sorry it's in Dutch for our international readers.

"Geachte Ton,

Bedankt voor uw email. BioWare zal de schuld ook niet openlijk op zich nemen. Bovendien zou er een verschil kunnen zijn tussen de Amerikaanse situatie en de Europese situatie.

Wij zijn ook niet de enige shop die niet genoeg geleverd krijgt. Ook Bart Smit, GameMania, FreeRecordShop etc. hebben orders moeten annuleren. Voor ons is het natuurlijk ook veel eenvoudiger om gewoon de Signature Editions op te sturen, ipv deze situatie. Wij kunnen u met zekerheid zeggen dat wij op tijd, genoeg en volgens afspraak besteld hebben, maar dat deze simpelweg niet uitgeleverd worden en BioWare ieder verzoek op hulp rondom het tekort heeft geweigerd.

Wij hebben alles gedaan om zo veel mogelijk exemplaren te krijgen, maar de vooraf beloofde aantallen zijn niet geleverd.

Wij hopen u hiermee voldoende te hebben geïnformeerd. Mocht u nog vragen hebben dan kunt u altijd contact opnemen met customerservice@12game.com

Met vriendelijke groet,

Customerservice 12Game.Com
www.12game.com"

Let me try and translate that

"Dear Ton,

Thanks for your e-mail. BioWare will not take the blame for this publicly, and there could be a difference between the American Continent and the European one.

We are not the only store that was not delivered enough SE, Even Bart Smit (a store?), Game Mania, FreeRecordShop etc have had to cancel orders. for us it's easier to just send you a SE instead of explaining this mail. we can GUARANTEE you that we have ordered enough SE, on time and according to the promotion. But these SE just aren't being dlivered by BioWare and every attempt to ask for help gets refused/denied instantly and without explanation

We have done all we can to receive our number of ordered SE, but the promised amount of SE by BioWare just were NOT delivered to us"



So, BioWare is full of ****?

Modifié par Sakanade, 10 mars 2011 - 11:25 .

[Tom_Valencia]

Apove post does leave me wondering what the hell bioware was thinking.....
Yet i DID got my signature edition today by bol.com.
So i'm all happy now :$

[Tom_Valencia]

waar kan ik de code vinden voor die ingame signature items?

[Cheiron the Centaur]

Sakanade wrote...
Let me try and translate that

"Dear Ton,

Thanks for your e-mail. BioWare will not take the blame for this publicly, and there could be a difference between the American Continent and the European one.

We are not the only store that was not delivered enough SE, Even Bart Smit (a store?), Game Mania, FreeRecordShop etc have had to cancel orders. for us it's easier to just send you a SE instead of explaining this mail. we can GUARANTEE you that we have ordered enough SE, on time and according to the promotion. But these SE just aren't being dlivered by BioWare and every attempt to ask for help gets refused/denied instantly and without explanation

We have done all we can to receive our number of ordered SE, but the promised amount of SE by BioWare just were NOT delivered to us"



So, BioWare is full of ****?

Sounds very strange that 12game would blame Bioware (the developer) for something they can't do anything about. EA (the publisher) is the one responsible for actually printing and publishing the packages, and delivering to the stores. Bioware has no control over that at all.

Either way... I'm glad I preordered my SE from Amazon, not from one of the Dutch stores. Received mine by mail yesterday.

However, I *did* preorder the Assassin's Creed Brotherhood Collector's Edition for PC from Bol.com over 6 months ago, and last week I received an email from bol.com stating they could not deliver my CE and that they would not receive enough copies from the publisher. This makes me wonder... what the hell is going on with Dutch stores? Is this just a coincidence that EA and Ubisoft have similar problems at a similar point in time, or is there something structurally wrong with preorder deliveries to Dutch stores?

Modifié par Cheiron the Centaur, 13 mars 2011 - 11:29 .

[Cheiron the Centaur]

Tom_Valencia wrote...

waar kan ik de code vinden voor die ingame signature items?

Inside your Signature Edition DVD case there should be a Mass Effect pamphlet ("The Arrival Has Begun"). On the back of that pamphlet there should be a page "Activate your Dragon Age II Online Pass" with a code. Register that code at dragonage.bioware.com/redeem, then go to your registered game content page and download &install the packs.

Modifié par Cheiron the Centaur, 13 mars 2011 - 11:44 .