Aller au contenu

Photo

"Problem Event Name: BEX" After game reinstall


  • Veuillez vous connecter pour répondre
4 réponses à ce sujet

#1
solitary_guard

solitary_guard
  • Members
  • 2 messages
Hello;

I started having trouble trying to play Mass Effect after reinstalling it. The game was working fine before reinstalling.

Initially the problem was for Mass Effect 2 error 'awc.dll'; after searching the forum I found a resolution that involved downloading Adobe Air then reinstalling Mass Effect 2.

During the uninstall of Mass Effect 2, Mass Effect was also uninstalled.

Now Mass Effect 2 appears to be working but Mass Effect is giving an error that "Mass Effect Configuration Utility has stopped working."

I have tried reinstalling it once more thinking it was an error in the downloading but to no avail.

The error details are:

 Problem Event Name: BEX
  Application Name: MassEffectConfig.exe
  Application Version: 1.2.0.13
  Application Timestamp: 481b677e
  Fault Module Name: MassEffectConfig.exe
  Fault Module Version: 1.2.0.13
  Fault Module Timestamp: 481b677e
  Exception Offset: 000ad694
  Exception Code: c000000d
  Exception Data: 00000000
  OS Version: 6.1.7600.2.0.0.768.3
  Locale ID: 4105
  Additional Information 1: 52ac
  Additional Information 2: 52ac6dac146b99060f6982227b95849d
  Additional Information 3: d4b5
  Additional Information 4: d4b5d6bf8d4281058968b5987d15459d

I am using an Acer Aspire 7552 running on Windows 7
Processor: AMD Phenom II N930 Quad-Core 2.00 GHz
RAM: 4.00 GB DDR3 Memory
ATI Mobile Radeon HD 5650

What can I do to resolve this issue?

Thanks

#2
tavoshi

tavoshi
  • Members
  • 1 messages
i have the same problem, please help me,

#3
Bogsnot1

Bogsnot1
  • Members
  • 7 997 messages
At least OP went to the effort of providing system specs.
Install the 1.02 patch if you havent done so. If you have and it still crashes, give details on your hardware specs, OS version, game version, the works.

#4
Aleru

Aleru
  • Members
  • 228 messages
humm im having the same problem here.... where i can download the patch?

ive already found it.   Just in case someone needs it im going to leave here the link to the official page.
http://masseffect.bi...ates/index.html

Modifié par Aleru, 17 novembre 2011 - 12:47 .


#5
Bogsnot1

Bogsnot1
  • Members
  • 7 997 messages
There is a thread at the very top of the forum, titled "[PC] Mass Effect 1 Patch and Bring Down the Sky Links". Inside that thread is the same link you posted.