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My DLC does not show up. HELP! :(


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#1
ziloe

ziloe
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I literally just bought 3 new DLC things for DA:O

Witch Hunt is downloading right now and everything seems okay.

But the other 2, there isn't even an option to download and just shows the name and the more info stuff. What's going on?! 

#2
Dsurian

Dsurian
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Okay...Mmhmm...yeeeaaahhhhh....

So to start this off, i should go ahead and point out that the Bioware Store forum deals with the virtual store that deals in physical items. If you are having issues with the DLC, this is not the place - i would point you in the direction of Technical Support forum that deals with the console and game of your choice (DA:O PC, right?), and if you find no help there, then contact EA Support...

*sigh*...but since youre here:  Check under Profile>Your registered game promotions for a list of all the DLC you should own.You should have 3 mentions for the Witchhunt/craft DLC along with at least one for each of the other 2 DLC's you bought.  If the other two do NOT show up on that list, there must have been a problem with your purchase - if the proper amount of Bioware points is gone, and you received an email confirming the purchase of all the DLC, i would suggest contacting EA support directly.  If the other two DO show up on that list, then there might be a few issues.  First, what tab in-game do the other two show up in?  If its the far left, then there's an issue - if its the middle, its qued to download, downloading, or installing - and if its the far right, it means its installed and fine...you can either enable or disable it.  Like i said, if it's still in the first, it could be a few things:  I'd suggest trying to just be logged in for a while, in game, with the DLC menu open - allow for the account to properly sync and realize that it needs to download the other two...maybe wait until a few mintues after witch hunt is done.  If its still isn't working after that, go over to the proper Tech Support forum and check out the FAQ...if that FAQ doesnt help, make a post...

Modifié par Dsurian, 07 décembre 2010 - 09:10 .