9 réponses à ce sujet

[Sargon_]

Can someone please help me try to diagnose severe crashing problems on my Alienware M11x-R2 laptop?  The frequency of crashes really makes the game more frustrating than fun and this is my last resort before I give up entirely.  I have posted my system specs, game settings, and a description of the problem below.  If anyone can help me resolve this, I would greatly appreciate it! 

Game Version

    DAOrigins.exe v1.04
    DAOriginsLauncher.exe v1.01
    DAOriginsConfig.exe v1.03
    Retail or Digital: Steam

System Specifications

    System: Alienware M11x-R2 Laptop
    Processor Manufacturer: Intel
    Processor Type: Intel Core i7 640UM
    Processor Core Speed: 1.2GHz with 2.266 GHz Max Turbo Frequency
    Operating System / Service Pack: Windows 7 Home Premium
    System RAM:  4 GB
    Video Card Manufacturer: nVIDIA
    Video Card Model:  GeForce® GT 335M
    Video Card RAM: 1 GB
    Video Card Driver date: 10/8/2010
    Video Card Driver Version: 8.17.12.6089
    Sound Card Manufacturer: Realtek
    Sound Card Model: High Definition Audio
    Sound Card Driver date: 4/6/2010
    Sound Card Driver Version: 6.01.6083
    DVD Type: None
    Hard Drive Type: 256GB Samsung SSD
   
Free Disk Space:  100GB

Video Settings

    Resolution:  1280x1024
    Graphics Detail:  Very High
    Anti-Aliasing:  8x
    Texture Detail:  High
    Vertical Sync:  Enabled
    Frame-Buffer Effects:  Enabled

Issue Description

The game frequently crashes to the desktop with the message "Dragon Age: Origins has stopped working."  There is no further detail given about the cause of the crash.  It is not 100% reproduceable, but it does seem to occur somewhat more frequently when there is a lot of activity on the screen.  Alt-tabbing back and forth to Windows may also cause the crash, but only sometimes.

As an example, tonight I entered The Dead Trenches for the first time.  Immediately after the auto-save, I did Alt-Tab to Windows and the game crashed.  I restarted it and loaded my auto-save and the game again crashed immediately before it even loaded.  I restarted a 2nd time and entered into the initial battle and crashed midway through that battle.  I restarted a 3rd time and made it through the battle without a crash.

Sometimes I can play for hours and other times I crash within minutes.  It is really hard to predict.  If there is any more information I can provide that might help diagnose the issue, please let me know what is needed.  Thank you.

[Gorath Alpha]

FYI, you do not have a High End video graphics card, not even a Mainline Medium one.  It is ranked in the borderline zone between business class and Mainline, so that these settings:

"   Graphics Detail:  Very High
    Anti-Aliasing:  8x
    Texture Detail:  High"

Are pretty likely to cause you trouble.  I can't tell you where to reset it to, but if you start from Medium, you probably can't go too far wrong.  Dragon Age is not using a current graphics engine, it's really pretty lenient, so a real Mainline card, such as a Radeon HD 5670 really can be set to high detail and Large Textures and what have you.

Gorath

[Sargon_]

Gorath Alpha wrote...

FYI, you do not have a High End video graphics card, not even a Mainline Medium one.

I understand that, but the game actually runs well with those settings when it is not crashing.  If my graphic settings are too high, shouldn't I see the effect in poor performance moreso than crashing to the desktop?  Nonetheless, I will try lowering the settings to see if that improves anything.  Is there any one particular option that would tend to cause crashing more than the others?

[Ryzaki]

Turn off the Frame Buffer. I found that when the game was freezing for me disabling that solved the problem right up.



Well that and updating my vid drivers.

[Sargon_]

I followed all the suggestions here and the game still crashes.  I disabled the frame buffer and turned the video settings all the way down and it doesn't seem to make any difference.  I even reformatted my hard drive and re-installed Windows 7 and all my drivers from scratch, but it still made no difference.  What else can I do?

The crash log is below, although I'm not seeing any useful information there:

Version=1
EventType=APPCRASH
EventTime=129381649052953426
ReportType=2
Consent=1
UploadTime=129381649056823648
ReportIdentifier=dde52c1b-13df-11e0-a275-0026b9e40d80
IntegratorReportIdentifier=dde52c1a-13df-11e0-a275-0026b9e40d80
WOW64=1
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=DAOrigins.exe
Sig[1].Name=Application Version
Sig[1].Value=1.4.12393.0
Sig[2].Name=Application Timestamp
Sig[2].Value=4c093389
Sig[3].Name=Fault Module Name
Sig[3].Value=DAOrigins.exe
Sig[4].Name=Fault Module Version
Sig[4].Value=1.4.12393.0
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=4c093389
Sig[6].Name=Exception Code
Sig[6].Value=c0000005
Sig[7].Name=Exception Offset
Sig[7].Value=000badf8
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7600.2.0.0.768.3
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=0a9e
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=0a9e372d3b4ad19135b953a78882e789
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=0a9e
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=0a9e372d3b4ad19135b953a78882e789
UI[2]=c:\\\\program files (x86)\\\\steam\\\\steamapps\\\\common\\\\dragon age origins\\\\bin_ship\\\\DAOrigins.exe
UI[3]=Dragon Age: Origins has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=c:\\\\program files (x86)\\\\steam\\\\steamapps\\\\common\\\\dragon age origins\\\\bin_ship\\\\DAOrigins.exe
LoadedModule[1]=C:\\\\Windows\\\\SysWOW64\\\\ntdll.dll
LoadedModule[2]=C:\\\\Windows\\\\syswow64\\\\kernel32.dll
LoadedModule[3]=C:\\\\Windows\\\\syswow64\\\\KERNELBASE.dll
LoadedModule[4]=C:\\\\Windows\\\\system32\\\\WINMM.dll
LoadedModule[5]=C:\\\\Windows\\\\syswow64\\\\msvcrt.dll
LoadedModule[6]=C:\\\\Windows\\\\syswow64\\\\USER32.dll
LoadedModule[7]=C:\\\\Windows\\\\syswow64\\\\GDI32.dll
LoadedModule[8]=C:\\\\Windows\\\\syswow64\\\\LPK.dll
LoadedModule[9]=C:\\\\Windows\\\\syswow64\\\\USP10.dll
LoadedModule[10]=C:\\\\Windows\\\\syswow64\\\\ADVAPI32.dll
LoadedModule[11]=C:\\\\Windows\\\\SysWOW64\\\\sechost.dll
LoadedModule[12]=C:\\\\Windows\\\\syswow64\\\\RPCRT4.dll
LoadedModule[13]=C:\\\\Windows\\\\syswow64\\\\SspiCli.dll
LoadedModule[14]=C:\\\\Windows\\\\syswow64\\\\CRYPTBASE.dll
LoadedModule[15]=C:\\\\Windows\\\\system32\\\\NETAPI32.dll
LoadedModule[16]=C:\\\\Windows\\\\system32\\\\netutils.dll
LoadedModule[17]=C:\\\\Windows\\\\system32\\\\srvcli.dll
LoadedModule[18]=C:\\\\Windows\\\\system32\\\\wkscli.dll
LoadedModule[19]=C:\\\\Windows\\\\system32\\\\VERSION.dll
LoadedModule[20]=C:\\\\Windows\\\\syswow64\\\\SHELL32.dll
LoadedModule[21]=C:\\\\Windows\\\\syswow64\\\\SHLWAPI.dll
LoadedModule[22]=C:\\\\Windows\\\\syswow64\\\\PSAPI.DLL
LoadedModule[23]=c:\\\\program files (x86)\\\\steam\\\\steamapps\\\\common\\\\dragon age origins\\\\bin_ship\\\\fmod_event.dll
LoadedModule[24]=c:\\\\program files (x86)\\\\steam\\\\steamapps\\\\common\\\\dragon age origins\\\\bin_ship\\\\fmodex.dll
LoadedModule[25]=C:\\\\Windows\\\\system32\\\\MSACM32.dll
LoadedModule[26]=C:\\\\Windows\\\\WinSxS\\\\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4927_none_d08a205e442db5b5\\\\MSVCR80.dll
LoadedModule[27]=C:\\\\Windows\\\\syswow64\\\\ole32.dll
LoadedModule[28]=C:\\\\Windows\\\\system32\\\\WSOCK32.dll
LoadedModule[29]=C:\\\\Windows\\\\syswow64\\\\WS2_32.dll
LoadedModule[30]=C:\\\\Windows\\\\syswow64\\\\NSI.dll
LoadedModule[31]=C:\\\\Windows\\\\system32\\\\DINPUT8.dll
LoadedModule[32]=C:\\\\Windows\\\\system32\\\\d3dx9_36.dll
LoadedModule[33]=C:\\\\Windows\\\\system32\\\\d3d9.dll
LoadedModule[34]=C:\\\\Windows\\\\system32\\\\d3d8thk.dll
LoadedModule[35]=C:\\\\Windows\\\\system32\\\\dwmapi.dll
LoadedModule[36]=c:\\\\program files (x86)\\\\steam\\\\steamapps\\\\common\\\\dragon age origins\\\\bin_ship\\\\NxCharacter.dll
LoadedModule[37]=C:\\\\Program Files (x86)\\\\NVIDIA Corporation\\\\PhysX\\\\Common\\\\PhysXLoader.dll
LoadedModule[38]=C:\\\\Windows\\\\system32\\\\iphlpapi.dll
LoadedModule[39]=C:\\\\Windows\\\\system32\\\\WINNSI.DLL
LoadedModule[40]=c:\\\\program files (x86)\\\\steam\\\\steamapps\\\\common\\\\dragon age origins\\\\bin_ship\\\\NxCooking.dll
LoadedModule[41]=c:\\\\program files (x86)\\\\steam\\\\steamapps\\\\common\\\\dragon age origins\\\\bin_ship\\\\SpeedTreeRT.dll
LoadedModule[42]=C:\\\\Windows\\\\WinSxS\\\\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4927_none_d08a205e442db5b5\\\\MSVCP80.dll
LoadedModule[43]=c:\\\\program files (x86)\\\\steam\\\\steamapps\\\\common\\\\dragon age origins\\\\bin_ship\\\\binkw32.dll
LoadedModule[44]=c:\\\\program files (x86)\\\\steam\\\\steamapps\\\\common\\\\dragon age origins\\\\bin_ship\\\\umbra.dll
LoadedModule[45]=C:\\\\Windows\\\\syswow64\\\\OLEAUT32.dll
LoadedModule[46]=C:\\\\Windows\\\\system32\\\\IMM32.DLL
LoadedModule[47]=C:\\\\Windows\\\\syswow64\\\\MSCTF.dll
LoadedModule[48]=C:\\\\Windows\\\\SysWOW64\\\\nvinit.dll
LoadedModule[49]=C:\\\\Program Files (x86)\\\\NVIDIA Corporation\\\\CoProcManager\\\\detoured.dll
LoadedModule[50]=C:\\\\Program Files (x86)\\\\NVIDIA Corporation\\\\CoProcManager\\\\nvd3d9wrap.dll
LoadedModule[51]=C:\\\\Windows\\\\syswow64\\\\SETUPAPI.dll
LoadedModule[52]=C:\\\\Windows\\\\syswow64\\\\CFGMGR32.dll
LoadedModule[53]=C:\\\\Windows\\\\syswow64\\\\DEVOBJ.dll
LoadedModule[54]=C:\\\\Windows\\\\system32\\\\d3d8.dll
LoadedModule[55]=C:\\\\Program Files (x86)\\\\NVIDIA Corporation\\\\CoProcManager\\\\nvdxgiwrap.dll
LoadedModule[56]=C:\\\\Windows\\\\system32\\\\dxgi.dll
LoadedModule[57]=C:\\\\Windows\\\\system32\\\\d3d10.dll
LoadedModule[58]=C:\\\\Windows\\\\system32\\\\d3d10core.dll
LoadedModule[59]=C:\\\\Windows\\\\system32\\\\d3d11.dll
LoadedModule[60]=C:\\\\Program Files (x86)\\\\Steam\\\\GameOverlayRenderer.dll
LoadedModule[61]=C:\\\\Windows\\\\system32\\\\CRYPTSP.dll
LoadedModule[62]=C:\\\\Windows\\\\system32\\\\rsaenh.dll
LoadedModule[63]=C:\\\\Windows\\\\system32\\\\uxtheme.dll
LoadedModule[64]=C:\\\\Program Files (x86)\\\\Xfire\\\\xfire_toucan_43121.dll
LoadedModule[65]=C:\\\\Windows\\\\system32\\\\MSIMG32.dll
LoadedModule[66]=c:\\\\program files (x86)\\\\steam\\\\steamapps\\\\common\\\\dragon age origins\\\\bin_ship\\\\MSVCR71.DLL
LoadedModule[67]=C:\\\\Windows\\\\system32\\\\dhcpcsvc.DLL
LoadedModule[68]=C:\\\\Program Files (x86)\\\\NVIDIA Corporation\\\\PhysX\\\\Engine\\\\v2.8.1\\\\PhysXCore.dll
LoadedModule[69]=C:\\\\Program Files (x86)\\\\NVIDIA Corporation\\\\PhysX\\\\Common\\\\cudart32_30_9.dll
LoadedModule[70]=C:\\\\Windows\\\\system32\\\\nvcuda.dll
LoadedModule[71]=C:\\\\Windows\\\\system32\\\\nvapi.dll
LoadedModule[72]=C:\\\\Windows\\\\syswow64\\\\WINTRUST.dll
LoadedModule[73]=C:\\\\Windows\\\\syswow64\\\\CRYPT32.dll
LoadedModule[74]=C:\\\\Windows\\\\syswow64\\\\MSASN1.dll
LoadedModule[75]=C:\\\\Windows\\\\system32\\\\NLAapi.dll
LoadedModule[76]=C:\\\\Windows\\\\System32\\\\mswsock.dll
LoadedModule[77]=C:\\\\Windows\\\\system32\\\\DNSAPI.dll
LoadedModule[78]=C:\\\\Windows\\\\System32\\\\winrnr.dll
LoadedModule[79]=C:\\\\Windows\\\\system32\\\\napinsp.dll
LoadedModule[80]=C:\\\\Windows\\\\system32\\\\pnrpnsp.dll
LoadedModule[81]=C:\\\\Windows\\\\system32\\\\wshbth.dll
LoadedModule[82]=C:\\\\Windows\\\\System32\\\\fwpuclnt.dll
LoadedModule[83]=C:\\\\Windows\\\\system32\\\\rasadhlp.dll
LoadedModule[84]=C:\\\\Windows\\\\System32\\\\wshtcpip.dll
LoadedModule[85]=C:\\\\Windows\\\\system32\\\\nvumdshim.dll
LoadedModule[86]=C:\\\\Windows\\\\system32\\\\igdumdx32.dll
LoadedModule[87]=C:\\\\Windows\\\\system32\\\\nvd3dum.dll
LoadedModule[88]=C:\\\\Windows\\\\system32\\\\igdumd32.dll
LoadedModule[89]=C:\\\\Windows\\\\system32\\\\PowrProf.dll
LoadedModule[90]=C:\\\\Windows\\\\system32\\\\HID.DLL
LoadedModule[91]=C:\\\\Windows\\\\system32\\\\ddraw.dll
LoadedModule[92]=C:\\\\Windows\\\\system32\\\\DCIMAN32.dll
LoadedModule[93]=C:\\\\Program Files (x86)\\\\Logitech\\\\GamePanel Software\\\\LCD Manager\\\\LgLcdApi.dll
LoadedModule[94]=C:\\\\Windows\\\\syswow64\\\\CLBCatQ.DLL
LoadedModule[95]=C:\\\\Windows\\\\System32\\\\MMDevApi.dll
LoadedModule[96]=C:\\\\Windows\\\\System32\\\\PROPSYS.dll
LoadedModule[97]=C:\\\\Windows\\\\system32\\\\wdmaud.drv
LoadedModule[98]=C:\\\\Windows\\\\system32\\\\ksuser.dll
LoadedModule[99]=C:\\\\Windows\\\\system32\\\\AVRT.dll
LoadedModule[100]=C:\\\\Windows\\\\system32\\\\AUDIOSES.DLL
LoadedModule[101]=C:\\\\Windows\\\\system32\\\\msacm32.drv
LoadedModule[102]=C:\\\\Windows\\\\system32\\\\midimap.dll
LoadedModule[103]=C:\\\\Windows\\\\system32\\\\dsound.dll
LoadedModule[104]=C:\\\\Windows\\\\system32\\\\netbios.dll
LoadedModule[105]=C:\\\\Program Files (x86)\\\\NVIDIA Corporation\\\\PhysX\\\\Engine\\\\v2.8.1\\\\PhysXCooking.dll
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Dragon Age: Origins
AppPath=c:\\\\program files (x86)\\\\steam\\\\steamapps\\\\common\\\\dragon age origins\\\\bin_ship\\\\DAOrigins.exe

Modifié par Sargon_, 30 décembre 2010 - 07:17 .

[Nextal]

I'm having the same problems, none of the suggested help works. I have literally the same alienware build as the OP.

Modifié par Nextal, 14 mars 2011 - 01:51 .

[DjinnGuru]

I can't believe forum staff have not stepped in here. This issue is old and well documented.

If you are running a multi-core processor of any sort,
try the suggestion in this linked thread to manually set core
affinity.
It completely solved ctd's for me and didn't affect gameplay
visual quality in any noticeable way.
Only hassle is you have to do it every time you start the game, but solving the constant ctd's is worth it:
http://social.biowar...58/index/189269
look for #3

[Gorath Alpha]

DjinnGuru wrote...

I can't believe forum staff have not stepped in here. This issue is old and well documented.

Please re-examine the description of the forum (of all the forums on the site, for that matter), there isn't any "support" in here.  There is no one around whose official work includes "stepping in", sorry.  There are search options that the folks involved didn't choose to use; admittedly, the in-house function is just a terrible, bad joke, but either Google or Yahoo works just fine with a site: redirector included: 

site:social.bioware.com

[DjinnGuru]

Don't be sorry. Not your fault.

Thanks for pointing that out. I will refrain from future criticisms of the non-existent support.

Hope my above answer helps someone.

[Gorath Alpha]

For what it's worth, just as the descriptions of the various forums that include the word "Tech" or "Technical" in the names, including the very misleading name in here, all mention, EA handles official support on their site. Chris' pinned message is now incorrect, and in need of an edit (Raen, why don't you edit it for him? You can, can't you?) -- his links now point to DA2's Help pages at EA.

Thanks for your comments, certainly.

Modifié par Gorath Alpha, 24 mai 2011 - 01:29 .