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How much does BioWare listen to the fans and their suggestions?


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#1
patocerda

patocerda
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   I was asking this myself when I considered that ME2 had improved on pretty much everything (maybe some gameplay things were forgotten / not well implemented, but that's not the point).
  So, for the veteran ME fans that have been here long before since ME2 was published: How much did BioWare listen to the community, the fans, their suggestions, AND how much of them actually made it into to the final game??
  I found this to be a good question since ME3 is coming and the wishlist is..well, massive to say the least :P
  So i wonder if BioWare does actually have someone to write down the great sugestions and hand them to the team, you know?

  So, any thoughts?

#2
Stanley Woo

Stanley Woo
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we do listen. A lot. We just don't always agree with you.



@Terror_K: Perhaps while discussing and developing the "we don't like Mako and elevators because..." arguments, the development team had some other ideas that they wanted to add. i mean, we are allowed to fit our own ideas into our own game as well as fan ideas, are we not? ;)

#3
Stanley Woo

Stanley Woo
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Captain_Obvious_au wrote...

How is posting suggestions on how to make the game better for a person individually any different to posting a suggestion over how to make the franchise better? Every person has their own views on how to make the game 'better', which is of course a subjective thing. I think that adding more RPG elements and allowing up to completely customise our weapons would be great, someone else could come along and say it's rubbish. Neither are right or wrong, but both ideas are valid.

With Mass Effect 2, how is criticism of the dumbed down RPG aspects not valid? They didn't impact on ME2's success, sure, but the ME series is supposed to be RPG, not shooter. Why wouldn't fans get irritated and ask for greater RPG elements in the next game?

You've apparently forgotten about the part of this whole feedback process where we have to take everyone's suggestions and figure out what is and is not going into a game. because it's not just about you and your opinions about what's good or bad. It's that guy's and that girl's and those people's and ours and my friends' and his families' and your nemesis' and her brother's and that girl's father's and that family's auto mechanic's ideas as well.

Yes, of course the RPG lovers are going to want more RPG in their game and shooter fans would like more shooter in their game. but it's not about who complains the loudest or who has the best suggestion or who is "right," whatever that means when it comes to preference, tolerance, and bias in an entertainment product or narrative. It's always going to be about what's best for the game. in some cases, yes, that will mean putting in something the RPG crowd's going to love. In other cases, it's about making the shooter crowd happy. Heck, sometimes it may even be about pleasing the one guy in Moose Jaw who really liked Gianna Parasini! Regardless of who a particular feature or plot or character is designed to please, we have to, as Jesse said, weave all of this goodness into an awesome game, and I think we're going to do that.

Of course, it does mean that we won't be able to please everyone all the time (where have I heard that said before?), but we'll always try to release a product that we think is fun, exciting, and that we can be proud of... unexpected problems notwithstanding. And maybe, just maybe, millions of gamers out there will agree with us. :)

#4
Stanley Woo

Stanley Woo
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sinosleep wrote...

So basically most arguments here come down to

a.) If they made the changes I wanted they listen to their fans
b.) If they made changes I didn't want then they are a horrible company that doesn't listen to their fans.

Yes. that seems to be the crux of it, based only on the arguments presented in this very thread. Some great examples are given on this very page as well. Most people are aware of their biases, some are not, and that's fine, since we still take it all into account when developing our games.