18 réponses à ce sujet

[Gorath Alpha]

To the latest round of arrivals.  Please don't waste forum space with the same antiquated old questions all over again UNTIL AFTER YOU SEARCH.  Also, please do not skip over the Original Posts in the Forum's Stickies (Pinned up at the Top).  Once you have seen what has already been discussed, if you still have to know more, follow Chris' guide to reporting, not Victor's.  It's in the Mass Effect 1 (Technical) forum.  Ignore the ME-only questions (right at the top of that description of reporting).  It's pinned on top and is in my name, but I am quoting Chris.

PLEASE, let's *NOT* keep on wasting so much forum space.  Incidentally, when you are completing a problem report after a Search didn't get you the help you sought, please say so.

If your hardware doesn't meet the requirements, that fact is *NOT* really a game problem, and IMO, probably belongs in the Off Topic forum anyway because this is about work-arounds for game problems for systems that do meet the requirements, to use while waiting on permanent fixes.  Also, when you do search here, let's not keep on digging up long-dead threads with practically meaningless material in them now.  The forum's own search is horribly crippled.  Just add a SITE: redirector to send either Google or Yahoo pointed back to here. 

Don't forget, the game is over a year old, and the experienced game players are fewer, plus more easily jaded by the old & often repeated same things, so getting answers to the repeats may be far less successful now.

Gorath

Modifié par Gorath Alpha, 20 décembre 2010 - 06:57 .

[GithCheater]

Let's cut the elitist garbage - including snotty statements about whether one has a real computer or real video card

[Gorath Alpha]

The point here, isn't anything that I do or say.  I am not an official moderator of these forums.  I happen to be a citizen with a preference for rightness, instead of wrongness.  And when questions have already been answered over, and over, sooner or later, the ones with the answers stop repeating themselves.  So the umpteenth repeat is never answered, and probably shouldn't be, since it's already part of the forum's existing resources, that should be used first, before wriring. 

Anyone at all could have said that, and will say it, and have already said it, different places and times.  It just happens that this time around, it happened to be me saying it. 

(There's nothing elitist at all about the non-actuality of anything that Intel claims is video. None of it is real, given the definition of what a real CARD amounts to, of which Intel produced only one, twelve years ago, that was a total disaster, same as their junk in-chip video today still is.)

("Real Computer" would probably actually fit under an elitist label, if it was being labelled by TYPE of computer, rather than capabilities of a GAMING computer. When Intel is all it has for video, it's only a chimera, a fake, a waste of a Gamer's money! )

P. S.  When the Internet was fresh and brand new, there was only one Gorath on it that anyone of the few had ever heard  of using that handle, and he was me.  Now, all I have to be is gone for a couple of years from any place, and they give away my name to someone new, so I become Gorath the Elder, or Gorath Darkelf, or Gorath One, or Gorath Alpha.

But really, all I am is just plain Gorath.  And I sign who I am, not what it became necessary to say that I was this time.

(Not saying I haven't also answered to Grumpy, Grouch, and Gildersleeve, among others, when Gorath was taken.

/s/ by
"Gorath"

Modifié par Gorath Alpha, 19 décembre 2010 - 02:12 .

[Moondoggie]

GithCheater wrote...

Let's cut the elitist garbage - including snotty statements about whether one has a real computer or real video card

Yes real practical advise on computer hardware is such a terrible thing >.>

Not everyone knows computers like the back of their hand and when they come on here like "MY GAME DOESN'T WORK HELP" knowing that they need to upgrade their rig and with what is essential. Better than not telling them and letting them think they have a defective game.

Modifié par Moondoggie, 19 décembre 2010 - 12:27 .

[ladydesire]

GithCheater wrote...

Let's cut the elitist garbage - including snotty statements about whether one has a real computer or real video card

Considering even Bioware says in the often unread Readme file included with DAO or ME (or any of their recent games, for that matter) that Intel video hardware "is not officially supported" (slightly reworded by me), why is it so wrong of someone to point people in the direction of where their problem is?

[DragonRageGT]

Why does some people have the need to sign their posts? Your name is right there are the left, over your avatar's head! It's not like we'll think your younger brother is trying to frak you up by posting b/s in the forum. We will assume it is you doing it!

BTW, where there's anything about Intel in the OP? Or anything about whether one has a real computer or real video card? (I'm assuming that 2nd post is a reply to OP. Isn't it?)

Modifié par RageGT, 19 décembre 2010 - 01:05 .

[Moondoggie]

RageGT wrote...

Why does some people have the need to sign their posts? Your name is right there are the left, over your avatar's head! It's not like we'll think your younger brother is trying to frak you up by posting b/s in the forum. We will assume it is you doing it!

BTW, where there's anything about Intel in the OP? Or anything about whether one has a real computer or real video card? (I'm assuming that 2nd post is a reply to OP. Isn't it?)

He was making an idiotic comment towards Gorath. Gorath often has to explain to people why they can't get the game to work due to their lack of appropriate hardware including Laptops with Intel intergrated chips. I'm guessing that person feels that by offering practical advise so people can actually play the game and not think it is the game that is broken he is being "elitist"

I'm happy there are people on here who can offer good advice and know what they are talking about.

[AndarianTD]

ladydesire wrote...

GithCheater wrote...

Let's cut the elitist garbage - including snotty statements about whether one has a real computer or real video card

Considering even Bioware says in the often unread Readme file included with DAO or ME (or any of their recent games, for that matter) that Intel video hardware "is not officially supported" (slightly reworded by me), why is it so wrong of someone to point people in the direction of where their problem is?

For one thing, because it was patently and obviously not the questioner's actual problem.

Instead of help, the questioner (who happens to be a friend of mine from the AME, BTW) was given misinformation about her problem, in an extremely rude and dismissive manner. Had she listened to it, she would have been seriously misled, possibly into purchasing a new video card that she didn't need. The real problem wasn't that her chipset couldn't handle the game; it can and did, as anyone who had taken the time to actually read and understand her question would have realized. The problem manifested after a reinstall, and one of the primary rules of thumb in such a situation is to check the game settings to make sure that one or more of them didn't get reset in the process (which is what had actually happened). That is the first thing I would have suggested, had another helpful forum contributor not beaten me to it. That is the kind of polite and thoughtful forum feedback that she needed -- and fortunately, eventually got.

Modifié par AndarianTD, 19 décembre 2010 - 02:22 .

[Moondoggie]

AndarianTD wrote...

ladydesire wrote...

GithCheater wrote...

Let's cut the elitist garbage - including snotty statements about whether one has a real computer or real video card

Considering even Bioware says in the often unread Readme file included with DAO or ME (or any of their recent games, for that matter) that Intel video hardware "is not officially supported" (slightly reworded by me), why is it so wrong of someone to point people in the direction of where their problem is?

For one thing, because it was patently and obviously not the questioner's actual problem.

Instead of help, the questioner (who happens to be a friend of mine from the AME, BTW) was given misinformation about her problem, in an extremely rude and dismissive manner. Had she listened to it, she would have been seriously misled, possibly into purchasing a new video card that she didn't need. The real problem wasn't that her chipset couldn't handle the game; it can and did, as anyone who had taken the time to actually read and understand her question would have realized. The problem manifested after a reinstall, and one of the primary rules of thumb in such a situation is to check the game settings to make sure that one or more of them didn't get reset in the process (which is what had actually happened). That is the first thing I would have suggested, had another helpful forum contributor not beaten me to it. That is the kind of polite and thoughtful forum feedback that she needed -- and fortunately, eventually got.

She is playing the game on an UNSUPPORTED chipset. Any problems the person is having with the game are probably down to using intergrated graphics. Being able to work the game before is negligable many intergrated chipsets can and do run a game. Running them well however and without errors is usually not on the cards.

Do not get all butthurt because somebody told your friend to change their intergrated graphics which is NOT SUPPORTED BY THE GAME for a good graphics card that will allow your friend to play the game in the best and most fluid way possible.

You have no idea how many people come on here with that same intergrated graphics chipset complaining about how the game is broken or windows doesn't work with the game when it's the intergrated graphics that is the problem. People have to reapeat themselves over and over trying to explain how it is NOT supported by the game and probably will not work properly.

They are entitled to get a little rude.

Modifié par Moondoggie, 19 décembre 2010 - 02:29 .

[Ryzaki]

...It doesn't help that the game requirements usually tell you to begin with an intel card isn't supported.

[Realranger55]

Moondoggie wrote...


You have no idea how many people come on here with that same intergrated graphics chipset complaining about how the game is broken or windows doesn't work with the game when it's the intergrated graphics that is the problem. People have to reapeat themselves over and over trying to explain how it is NOT supported by the game and probably will not work properly.

They are entitled to get a little rude.

They don't have to answer if they don't feel like it. Also, if these people didn't exist how would Gorath make himself feel good?

[GithCheater]

Moondoggie wrote...

They are entitled to get a little rude.

Entitled?

Gorath is entitled to be rude while being helpful?

[AndarianTD]

Moondoggie wrote...

She is playing the game on an UNSUPPORTED chipset. Any problems the person is having with the game are probably down to using intergrated graphics.

Wrong.

Being able to work the game before is negligable...

Wrong.

... many intergrated chipsets can and do run a game.

Right, and precisely one of the reasons why the last two statements were wrong.

Running them well however and without errors is usually not on the cards.

Irrelevant, since none of this was the actual subject of the tech support question. That question was very specific, and dealt with ONE feature that was not working as before on reinstall -- namely, eye color.

"Unsupported" does NOT mean "it won't work." It means that it might be compatible but is not guaranteed to be. The questioner clearly stated in her posts that she had previously been running the game for a long time with no problems. She clearly stated that her problem with eye color not working only manifested after a reinstall. She clearly provided evidence that the game DOES run properly on her system. These facts were ignored with what amounted to a rudely expressed prejudice that "if you're having problems it must be your fault for running on an unsupported chipset." That is unhelpful, to say the least.

You have no idea how many people come on here with that same intergrated graphics chipset complaining about how the game is broken or windows doesn't work with the game when it's the intergrated graphics that is the problem.

Sure I do. It does NOT excuse the reply that was given in this case. And please don't presume that I need to have graphics chipset architecture compatability issues explained to me. I understand them just fine.

People have to reapeat themselves over and over trying to explain how it is NOT supported by the game and probably will not work properly.

I don't doubt that is true of many of the folks who post tech support questions here, and I sympathize. But this was clearly not one of those cases.

They are entitled to get a little rude.

I don't agree -- and certainly not when they are dead wrong, much less dead wrong because they failed to take the time to read and understand the question in the first place.

Modifié par AndarianTD, 20 décembre 2010 - 07:36 .

[ShinsFortress]

Here here, Gith!



I think what some people reading Gith's comments are missing is not that those without the knowledge of relevent technical things shouldn't be taught, it's that it would be so much better if done differently. i.e. more politely.



Not everyone that is naive or ignorant is in the "wah! wah! wah! Bioware sucks because my game doesn't work at all!". Personal comments about bugs notwithstanding.....

[AndarianTD]

ShinsFortress wrote...

Here here, Gith!

I think what some people reading Gith's comments are missing is not that those without the knowledge of relevent technical things shouldn't be taught, it's that it would be so much better if done differently. i.e. more politely.

I tend to agree, but my point is more basic: that it should at least be done correctly.

[Pstemarie]

Glad to see the old "Community" - and I use the term loosely - hasn't changed: the same bunch of elitist snobs bash and flame people that ask simple questions. So what if the question has been asked a million times before! If you don't want to answer it, move onto another thread! Soon enough the "offending" post will be so far down on the links no one will see it anyway.



But NO...some people just can't leave well enough alone. Instead they stroke their little egos by flaming the crap out someone until they say to themselves, "why bother?" Remember, you were once a newbie too, so lets cut the elitist crap and exercise a little self-moderation.

[lalel]

Self-righteus people never change and in reality they usually are hiding a lot of insecurities. I feel bad for people who feel the need to call other user noobs or spam the forum with their "use search function!".

[ShinsFortress]

Indeed!

[Eurypterid]

Since this thread has devolved quickly into a "You're in the wrong, no you're in the wrong" bash-fest it's time to shut it down.



Nice examples you're setting, guys.