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Mass Effect 2 runs choppy from time to time


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#1
ViolentIlusion

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Operating System:     Windows 7 (64-bit)
CPU:    2.40 Ghz Interl Core 2 Duo P8600
RAM:     4 GB RAM (Windows 7)
Video Card:     nVidia GeForce 9600M GT
Audio:     DirectX 9.0c compatible
DirectX:     DirectX August 2008

1. What is the nature of the problem you are seeing?
      At first, the game runs smooth, but all of a sudden it starts running choppy. This seems to be random. It could happen during a fight scene as well during a dialog. It's not just sometimes, it's about every five minutes and it takes at least five minutes to stop the chopping.
2. When did the problem start occurring?
     
Since I installed Windows 7. I played and finished the game on Windows Vista 32-bit before, all settings maxed out. No problems occured.
3. Where does your problem occur?
      Throughout the entire game, very random.
4. What are the steps in replicating the problem?
     
Just gaming. It can happen anywhere.
5. Have you modified your game in any way?
      Nothing modified. Just playing the game as it it, with all cerberus DLC installed + Overlord and Lair of the shadow broker.

#2
Fredvdp

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What are the graphical settings and resolution?

#3
ViolentIlusion

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All maxed out ... resolution 1920*1080 ... All other effects are turned on.

But everything is exactly the same as my time with Vista, so I guess it's an issue with Windows 7 itself. Any known issues there? Or 64-bit?

#4
Fredvdp

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The 9600m GT should not run the game flawlessly at 1920x1080. I'm surprised that it actually ran smoother on Vista.

#5
Gorath Alpha

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ViolentIlusion wrote...

All maxed out ... resolution 1920*1080 ... All other effects are turned on.
But everything is exactly the same as my time with Vista, so I guess it's an issue with Windows 7 itself. Any known issues there? Or 64-bit?

According to Notebookcheck, that video graphics card has only 128 Bit Memory, unlike the desktop 9600 GT, which had 256 bit memory, and therefore, a much wider bandwidth.  That puts a practical limit on the max resolution that can be used at ordinary animations speeds / rates, because it caps access to larger amounts of VRAM (whether the card is so equipped or not).  On the 4:3 shaped screens, if you wanted 1600 by 1200, you had to move to 256 bits to run games at that resolution.  That's the same number of pixels as 1920 by 1000. 

http://www.notebookc...-GT.9449.0.html

Modifié par Gorath Alpha, 25 décembre 2010 - 08:56 .


#6
ViolentIlusion

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I tried running the game with lower graphics, but it's still the same issue. As I said, I ran the game on this exact same settings when I still had Vista running. It's an odd problem.

This is what I tried already: run it in compatibility mode, turning off anti-virus software, reinstall, lowering graphics, setting priority to high in the task manager

#7
ViolentIlusion

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Also, it runs very smooth on 1920*1080. Mostly. It even runs smoother than Dragon Age did on my laptop.



It's only after a while it's starts getting choppy. I tried figuring out what caused it, assuming it might have to do something with 'a lot of action' on screen. But it even occured when I was talking, or even just standing still.

#8
Guest_NewMessageN00b_*

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Download GPU-Z,
run it,
switch to Sensors tab,
check "Continue refreshing this screen..." on that page,
Start the game,
wait for that slowdown to happen; preferably during usual play (with differing amounts of stuff on screen),
once it hits the slowdown, wait 5-7 seconds, minimize the game and give us the screenshot of the GPU-Z sensor tab (it has to be running with the game at all times)

The sensor readings should give us more info, but it looks like a general overheating issue. Switching from 32bit to 64bit makes use of more electronics, thus produces more heat. You'll then need to clean your heat sinks, if it turns out to be true.

Also... what laptop model? The physical alignment of stuff also matters.

Modifié par NewMessageN00b, 26 décembre 2010 - 09:16 .


#9
ViolentIlusion

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I have a Amilo Notebook Xi 3650 laptop model. I'll give GPU-Z a try.

Thanks for the help man, I appreciate it.

#10
ViolentIlusion

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Okej, just used the GPU-Z and took a screenshot. How do I upload an image on this forum? :D

Modifié par ViolentIlusion, 26 décembre 2010 - 12:00 .


#11
PSUHammer

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I doubt the switch to 64 bit OS would affect the heat output that much to be noticeable. The answer to this issue is most likely in the driver. Do you have the absolute latest graphics driver from the laptop manufactuer for Windows 7? Also, make sure all updates from Microsoft are installed for Windows 7. Defrag your hard drive.

That being said, you are stuck with an aging mobile GPU...you aren't going to get much gaming life out of it at that high of a resolution these days.

Modifié par Hammer6767, 26 décembre 2010 - 02:13 .


#12
ViolentIlusion

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Well, it's not the graphics that are the problem. I scaled the 1920*1080 down to something a lot smaller and it's the same problem there. It runs very smooth anyways, except for the frequent hick-ups.

As for the drivers, yes, they're all up-to-date ... I checked and then double-checked. Also defragmented my hard drive.

#13
PSUHammer

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Well, I can tell you this. I had a very similar processor as yours (desktop version of an E8500 C2D). I just upgraded my motherboard/CPU to an i7 950 and can tell you I gained in performance across the board. Biggest area I noticed it was my USB webcam. No more choppy display. I though it was the USB port speed but nope! It was the processor.

#14
Guest_NewMessageN00b_*

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I guess you can make a public album on your profile or something... Never found use of that feature... Or try imageshack.us or some other image hosting site.



Then give us a link.



The thing about heat is just one... likely... possibility... given that it's a laptop.

#15
ViolentIlusion

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I made a public album on my profile called 'mass effect 2 trouble'.

I thought there would be a way to post an image on the forum itself.



Thx for the help so far people

#16
Guest_NewMessageN00b_*

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I see the GPU temp is 89 C even after the GPU load has been 0% for a while. Memory load is also 0% during this, which suggest that... you exited the game? It was needed to be running during the test, but it doesn't matter now.



I have a nearly identical card yet with twice the power output and the temp gets stable around 92C under load. But yours actually dropped down from an even higher temperature... You should try cleaning the heat sinks. The card can pretty much withstand up to 120C, but over 90 means there's something wrong, given the less heat output and all.



I need some extra info on the card. Go to GPU-Z Video Card tab and make a screenshot.



And one more temperature test...

Download HWmonitor,

run it,

wait for the slowdown and minimize (don't exit anything),

do a screenshot,

post a pic.

#17
ViolentIlusion

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Well, actually I didn't exit ... I minimized, but when I do this, the game stops it's chopping and starts running normal again.

#18
Guest_NewMessageN00b_*

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I see.

Do make sure the laptop heat sinks are clean. Sometimes it's possible to cheat by blowing out excess dust with air while the fans are top speed, just don't put your eyes on the way of the dust going out lol. Can get caught off guard how much dust can be in there.

Modifié par NewMessageN00b, 27 décembre 2010 - 01:36 .


#19
PSUHammer

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You could also get one of those cooling pads for your laptop if you plan on using it for gaming...

#20
Guest_NewMessageN00b_*

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Talking about cooling pads... I remember I used one of the usual household fans directed at the laptop during my own overheating problems. Should help a lot. In fact, no cooling pad will be as effective as a big propeller from the side.

Modifié par NewMessageN00b, 27 décembre 2010 - 07:48 .


#21
ViolentIlusion

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Exactly my thoughts, went shopping yesterday, but didn't buy any yet. I have a pretty big laptop (18.4 inch), so I'll probably have to order one online. Even if it doesn't solve my problem I could use one, cause my laptop is pretty damn hot when gaming

#22
ViolentIlusion

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Well, seems like the problem solved itself. Decided to play some mass effect 2 today after two days not playing. Played two hours and it didn't start its annoying chopping.

Thanks for all the help people.