8 réponses à ce sujet

[Jinarik]

So, picked up Mass Effect 2 via Gamersgate over the Holidays, and as seems to be common among the digital download versions of this game, the Misconfiguration Error shows up.  Finnally tracked the problem to a missing "activation.exe" file, and grabbed the AIR installer from this site, only for it to refuse to work.  Tried multiple paths (figuring I could just move it manually afterwards), running without Firewall/Anti-Virus on, nothing seems to do the trick.

Would it be possible to get activation.exe directly instead of through the EA servers?  Thanks in advance.

Addendum:  Problem Solved.

Tracking down the Adobe AIR LOG files, the problem it was encountering was this:

[2010-12-26:14:48:21] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]

Searching the Windows Error Log files, I found the corresponding Windows Error:

Error 1714. The older version of EA Shared Game Component: Activation cannot be removed.  Contact your technical support group.  System Error 1612.

Yes, I am sure that is the right one.  Apparently EA's Activation software could not install because it could not uninstall an older version of itself.  So all that had to be done now was:

1.) Uninstall all EA Games using this DRM
2.) Wipe clean the Windows Registry of all traces of said games and the EA Game Component Activation
3.) Run Activation.air (Finnally successful)
4.) Re-Install all EA Games.

Following preceding process Mass Effect 2 now functions beautifully.

Modifié par Jinarik, 27 décembre 2010 - 12:08 .

[gage3342]

I guess we may have/had a similar problem.

I just picked up my copy from GameStop a few hours ago and came home to download it to my laptop. Everything went ok, I downlaoded both disk, my free content and went to start the game; that's when it went to crap. It began to come up, I got a black screen with sound, then it flickered. I thought it was fixing to give me a loading screen or something, but instead it gave me a "Mass Effect 2 has stopped working - A problem caused the program to stop working correctly. Windows will close the prgram and notify you if a solution is available."

I immediatly uninstalled ME2 and reinstalled it, this time watching it. Everything went smooth, and without downloading the free content I tried to start it. Still didn't work.

So finally I came here, downloaded v1.02 and tried again; still crap. So, any suggestions?

Modifié par gage3342, 27 décembre 2010 - 12:25 .

[Bogsnot1]

@gage: We cant help you until you read the "Read First" thread and followed its instructions.

http://social.biowar...6/index/4795299

Secondly, you mentioned laptop. Thats normally enough information for most of us to say "good luck, cant help" due to most laptops running crappy intel chipsets, or cut down versions of nvidia or ati chipsets.

Make sure your system specs meets or exceeds the rquirements on the box, and if you need help, post said specs here so we know what we are dealing with.

[gage3342]

I took a look at the requirments, reviewed my PC and I think it might be a CPU issue.



Required CPU: 1.8 GHz Intel Core 2 Duo (AMD CPU)

My CPU and Information:

Name - Pentium® Dual-Core CPU T4000 @2.00GHz

Type - Family 6, Model 23, Stepping 10

#CPU - 1

#Cores - 2

Clock Speed - 1994MHz



~~~



Everything else looked to be the same or better. The CPU's crap always seemed to confuse me anyways, so in the end I may have looked at it wrong, but anyhow.



So if this doesn't work my best bet is a return?

[Bogsnot1]

Doesnt look like your system has the grunt to run the game. CPU is underpowered, and being a laptop, I dare say the graphics would be too, although you didnt mention which manufacturer provided the graphics.

You can try a return, but many game shops will not accept a return once you have installed and registered the game.

[gage3342]

Graphic's where fine, I had the thing upgraded long time ago...

Well thank goodness this is only my first day with the game, seeing that I didn't registered the game under this account yet. So I should still be in for the return of my $20. If not, I'll just got buy a freaking new PC. They're cheaper then LTs anyways...

Anyhow, thanks for the help Bognot1 and hopefully, you might see me again one day.

[Kloreep]

gage3342 wrote...

Graphic's where fine, I had the thing upgraded long time ago...

I'm a little bit confused of your confidence regarding that, given this:

gage3342 wrote...

The CPU's crap always seemed to confuse me anyways, so in the end I may have looked at it wrong, but anyhow.

If you want a firm answer, post a dxdiag report. (Instructions) I would guess bogsnot is right about the issue being a lackluster GPU, but there's no way we can be sure knowing only your CPU specs.

[Hednnek]

having the same issue.. downloaded from amazon... same error message as above. cant get the activation.exe thing to work. running the game on a new desktop. any help appreciated thanks.

[Bogsnot1]

http://get.adobe.com/air/



try downloading and installnig adobe air fresh from adobe. If that doesnt work, post a problem report in accordance to the requirements in the "Read First" thread.

http://social.biowar...6/index/4795299