3 réponses à ce sujet

[freedemshouldbefree]

I recently bought the mass effect 2 digital deluxe edition but i made a mistake when i registered the game for the cerberus network. I already had this bioware account which i have used to purchase points and downloadable content for Dragon Age origins but when i went to register my copy of Mass Effect 2 it asked for me to set up an EA account which i don't have and i created this resulting in me now having two bioware accounts.

the problem is that my bioware points and the downloadable content i got from the digital delux edition, the dragon armour from dragon age origins and the my games are registered to this account but my cereberus network is registered to my new "EA" account.

would it be possible for me to have the two accounts combined or the things on one account transferred to the other and the other then closed.  i really don't want to lose everything that i have on one of the accounts. i can of course provide any information you require about the other account, username mhuntingt.

i would greatly appreciate your assistance in this

yours sincerely
matthew huntington

[Daewan]

You need to contact EA support and ask them to merge the accounts http://support.ea.com/

[Bogsnot1]

Use Live Chat rather than email. Its far quicker.

[freedemshouldbefree]

thank you both very much. the issue has been resolved. this thread can now be closed



thanks again