355 réponses à ce sujet

[Taritu]

Must admit I'm disappointed it wasn't on Steam in time for the SE. I don't know who's responsible for that, or why, but it is a pity and it clearly did cost you some pre-sales (which you clearly want). So if it wasn't deliberate then a look at why it happened is, internally, in order.

[EmperorNish]

StingingVelvet wrote...

It's kind of common sense though, the pre-order deal ended a certain day (and that was well advertised) and it was not on Steam before that date.  They even had a big "last chance" thing not long ago, and it was still not on Steam at that time.  Common sense should tell you to get it elsewhere if you want the pre-order bonus.

Unless you're not paying ANY attention, but then if that were the case you would have missed out anyway.

Well I knew, but I'm sure there were people who were hoping for a Steam version of the Signature Edition. If it was on Steam, I might have pre-odered it on impulse, I mean it can't be as bad as Awakening right?

It's really less about Dragon Age 2, and more about EA's bullying of Steam. I still want to buy Mass Effect 3 day one, but if this is the sort of crap that EA/Bioware are going to pull, then that's going to suck a whole lot. I wish gaming journalism had some balls to at try to find out why EA treats customers on steam poorly, but they're too busy asking the hard questions like "tell us how gritty this gritty game is?"

[Legbiter]

Inarborat wrote...

Still doesn't make sense to only offer a pre-order, that doesn't contain all the physical, tangible perks most collector's editions have, that ends 2 months before the game even comes out. Why not extend that offer to digital customers? There's no extra manufacturing involved and game sales are moving more towards digital downloads as EA's own overlord recently stated.

I get the buy it new, get a free character deal like in Origins. LOVED that deal but this one just stinks.

For some reason Bioware decided to throw brick & mortar retailers this SE bone. But I bought the digital deluxe edition of DA:O from Steam. Just got DA II as well so I figure 7 bucks more for the extra companion and I should be set.

I agree with you though, I don't get EA's hostility towards Steam. Whatever cut Valve take from Steam sales, I'm 100% confident it's a lot less than what bricks & mortar retailers skim off.

[Dendens]

Elliotthakzar wrote...

Dendens wrote...

No, as in I don't think Bioware should do anything appease these unreasonable fans. Like I previously stated, Steam users knew there would be no SE available to them (or they would have had they looked through the forums). They knew it wasn't going to happen. period. They could then follow two routes. Pre order the game. Not pre order the game. They knew of all the consequences that came with these decisions.

You're completely discounting those of us who don't have time to monitor the forums of any upcoming games we're waiting for. I didn't know that there was a new pre-order sub-deadline.

I am a huge fan of DA:O, but disappointed in EA / Bioware's decision to hold back content as launch day DLC, etc.

Extending these shenanigans "oh no you didn't pre-order soon enough!" is just ridiculous. I shouldn't have to monitor forums and mark calendars to buy a game without losing out. 

You're not losing out though. You're getting a full game, with some extras added even. But those who did pay attention are getting more extras. If you didn't know there was a pre order deadline having it on steam would not have changed that fact. Obviously this content is for those who did montier the games progress. That's why it's called bonus content

[Dendens]

EmperorNish wrote...

Dendens wrote...


Oh yeah, definatly. I love steam, and would have pre ordered the SE on steam if it was available. But I did my homework, knew it wasn't going to be available, and so pre ordered somewhere else lol. I'm not calling foul play just becasue I couldn't pre order on steam, and find it the people that are to be a little too melodramitic about it all

Bioware did a really terrible job of communicating that the deal wouldn't be available on Steam. Months of silence then a post in a thread that was locked, and if you missed it then too bad, you'd never know. I agree, that if I really wanted the game, then I probably would have ordered it from somewhere like Impulse, where it was as low as $45, but every preview of this game seems kind of off. The pre-order debacle was more the straw that broke the camels back.

There were numerous threads created asking the steam question and many were answered (as well as locked for being a multithreads). A simple google would have anwsered question even. That's fine that the game simply doesn't appeal to you. Not every game is going to. But users complaining that this is "feels like a slap in the face"  and threats of not buying the game is absolutely ridiculous.

I can obviously only speculate, but I imagine that steam had a stipulation about putting the SE on their list that EA simply were not prepared to accept. Maybe it would cost less for the pre-order, or more, or some sort of deal steam sought to offer with the SE.

If EA want to not put games on Steam, then fine. I won't buy them.

And obviously that's a risk EA are willing to take.

EDIT okay the quuoting thing got a lil confusing haha. More inside the box

Modifié par Dendens, 13 janvier 2011 - 07:32 .

[almighty.zer]

Disgusting pre-order deal and price point.

[vaporie]

abbe6100 wrote...

Fernando Melo wrote...

Whatever the reasons (and you are free to continue to create conspiracies and assumptions as you wish), the fact remains that unfortunately the SE edition was not able to get on to Steam.

I'm as disappointed by this as the next person - everyone involved wants our games to be available to as many players as possible, that's the business we are all in.  There is no 'win' by purposefully holding back our game from a segment of our potential players, or jeopardizing a long standing relationship with any one of our distribution partners, or any number of other "evil" (but illogical) things that have come up here. 

EA publishes dozens of games a year - BioWare alone has franchises making games and additional content year upon year - despite what some of you may want to think, there is no sense in toying with our partnerships or you, the community, for short term gain.

It is almost like there is a want of drama from some in order to help them justify this in some manner, but the reality is that it is no one's fault -  the fact that we released something before is no guarantee that we can come to an agreement to release something in the future, just as the reverse is also true. 

Those of you that followed us through the Origins roller coaster of release dates for DLCs and patches (particularly for consoles) should know by now that occasionally things do not go according to plan - and despite best efforts from everyone involved, some players 'lose out' for any number of reasons. 

That is never a good thing for us, nor our partners.  

How would actively working to do have players 'lose out' in any situation like that make any sense?  To then assume that any company would do those things - and specifically target YOU, yes you, and purposefully upset you in such a way that you won't buy anything from us is letting your misconceived anger get the better of your reasoning skills.

F.

Most of the things we feel angry and betrayed about can be easily redeemed by an extension of the SE sales period, extend it to the end of this week, thats 4 days, and I will GLADLY shell out my the €50 that it costs for me to buy it on Steam.
It isn't much harder than that.
And yes, technically it is harder for you to do that, but it would make MANY customers EXTREMELY HAPPY, which in the long end will give you more money. You're not only selling games, but you are selling a service, bad service stays in mind for a long time.

+1 (I know Fernando already said it isn't going to happen, but you never know, and you do make a good point.)

[White_Buffalo94]

I pre-ordered from Amazon before Jan. 11th

Does this mean I will get the free companion, soundtrack, Fadeshear/Lion of Orlais, and the Black Emporium?

[vaporie]

Kentor wrote...

Fernando, as reasonable as I'd like to say your argument sounds, I think you're missing something here. It's not really about whether or not there was some grand conspiracy or not, rather far from it. People, your customers are upset, and I think you'll find that even if you did convince everyone that things did occur exactly as you imply, your customers would still be upset.

[snip]

It's easy to shrug this off, and say, "Hey, their reasoning isn't sound, so their concerns shouldn't be taken seriously", but that's a mistake.

+1

[vaporie]

thethain wrote...

Honestly this makes me sick to my stomach a little bit. I have been a HUGE bioware fan for a long time. But the assertion that the deal was made the day after it was too late for signature edition is just too coincidental. I have every bioware game on PC since Baulders Gate including all xpacs. And since they have been available on steam I have purchased there, it provides the best user experience, no cds to lose, and can redownload whenever I need to.

I would be happy if it was just stated "We decided it was not in our best interest to allow this on steam" Or even the try to blame them on it "Steam did not meet our obligations for signature edition" but to say it was just happenstance and it has no way shape or form deliberate is silly.

+1 (sorry for all the +1s . . . I came to the discussion a bit late!)

[vaporie]

Lord_Saulot wrote...

ColdinT wrote...

TJPags wrote...

Has any disgruntled Steam user ever actually considered that it might have been Steam's fault?

Briefly, but then the Steam boards weren't deleting posts and locking threads for talking about DA2 not being on Steam.

Just saying...

Having watched this forum for a while, I have seen that Bioware always tries to keep issues to one active thread.  It makes the forum readable for those of us interested in other issues. 

@ ColdinT: Bioware does a good job at moderating their forums. I don't look at the Steam forums much but I'm pretty sure they're fairly un-moderated. Thus, I don't think that comparing which forum locks threads is a good indicator of who's at fault.

@ Lord_Saulot: I think ColdinT was referring to the this issue being kept in one inactive thread as that's the only one that comes to mind as having deleted posts. (to be fair, it was kept open for a long time; it wasn't just deleted straight away).

[bluecapsule6]

White_Buffalo94 wrote...

I pre-ordered from Amazon before Jan. 11th
Does this mean I will get the free companion, soundtrack, Fadeshear/Lion of Orlais, and the Black Emporium?

Yup, you get everything. 

[vaporie]

Arivle wrote...

This is just my feedback to whoever is responsible for stripping availability of DA2 SE from Steam.

It is funny how all sw companies cry about piracy, yet are not hesitating to screw us customers willing to pay for their products for literally few dirty cents.

[snip]

This harsh criticism is in no way aimed at Bioware developers who do _awesome_ job but the people who sell their products.

Regardless of who's at fault, no DA2 SE on Steam will mean that EA will be selling more copies of The Exiled Prince.

I like Bioware, but I think that no DA2 SE on Steam was either a bad move by Bioware/EA, or very unfortunate for Bioware/EA if Steam is at fault.

I just wonder whether these extra sales of The Exiled Prince will make up for potential losses caused by cheesed off customers either waiting for it to be cheap, resorting to piracy (not that I condone piracy!), or not playing it at all.

[White_Buffalo94]

bluecapsule6 wrote...

White_Buffalo94 wrote...

I pre-ordered from Amazon before Jan. 11th
Does this mean I will get the free companion, soundtrack, Fadeshear/Lion of Orlais, and the Black Emporium?

Yup, you get everything. 

Thank you for confirmation

[GreenSoda]

bluecapsule6 wrote...

White_Buffalo94 wrote...

I pre-ordered from Amazon before Jan. 11th
Does this mean I will get the free companion, soundtrack, Fadeshear/Lion of Orlais, and the Black Emporium?

Yup, you get everything. 

Actually no -the Fadeshear & Lion of Orlais are Steam "exclusive" pre-order items...they're just retextured cheat items though...so he'll get everything that's important. (= Black Emporium and the free companion)

Modifié par GreenSoda, 13 janvier 2011 - 08:53 .

[abbe6100]

GreenSoda wrote...

bluecapsule6 wrote...

White_Buffalo94 wrote...

I pre-ordered from Amazon before Jan. 11th
Does this mean I will get the free companion, soundtrack, Fadeshear/Lion of Orlais, and the Black Emporium?

Yup, you get everything. 

Actually no -the Fadeshear & Lion of Orlais are Steam "exlusive" pre-order items...they're just retextured cheat items though...so he'll get everything that's important. (= Black Emporium and the free companion)

Nope theyre not.

[GreenSoda]

abbe6100 wrote...

GreenSoda wrote...

bluecapsule6 wrote...

White_Buffalo94 wrote...

I pre-ordered from Amazon before Jan. 11th
Does this mean I will get the free companion, soundtrack, Fadeshear/Lion of Orlais, and the Black Emporium?

Yup, you get everything. 

Actually no -the Fadeshear & Lion of Orlais are Steam "exlusive" pre-order items...they're just retextured cheat items though...so he'll get everything that's important. (= Black Emporium and the free companion)

Nope theyre not.

They aren't ? lol...what a great pre-order deal <_<

Modifié par GreenSoda, 13 janvier 2011 - 08:54 .

[StingingVelvet]

GreenSoda wrote...

bluecapsule6 wrote...

White_Buffalo94 wrote...

I pre-ordered from Amazon before Jan. 11th
Does this mean I will get the free companion, soundtrack, Fadeshear/Lion of Orlais, and the Black Emporium?

Yup, you get everything. 

Actually no -the Fadeshear & Lion of Orlais are Steam "exlusive" pre-order items...they're just retextured cheat items though...so he'll get everything that's important. (= Black Emporium and the free companion)

No, every pre-order gets those two items.  Read the statement again.

Modifié par StingingVelvet, 13 janvier 2011 - 08:54 .

[Ossirian]

DA2 Standard Edition before 1/11/11 = $49.99
DA2 Signature Edition before 1/11/11 = $59.99

Now I'm not sure why anyone would have pre-ordered the Sig Ed before the 11th when they could get the assumedly $10 worth of extra content free by pre-ordering the standard one but thats what the prices were last I looked at most retailers then. Anyone who wanted it on Steam had to wait and wasn't going to get the Sig Ed. Lame but whatever I was willing to deal with it.

As of today...

DA2 Standard Edition pre order on Steam = $59.99

If that was the price for the Sig Ed on Steam I'd probably gladly pay it but thats $10 more for nothing. No Soundtrack, no items, and especially no Day One DLC included.

That is unmitigated Greed. My only response to that is to tell EA where they can stick it.

Frankly I can't see how anyone else can logically come to a different conclusion.

Modifié par Ossirian, 13 janvier 2011 - 09:36 .

[WelshWarden]

13/01/2011 0920 GMT - Calling it right now that they somehow manage to have this same problem with ME3 (which surprise surprise is available on steams competitors for pre-order but not steam itself)

Crysis 2, Darkspore etc. I'll quote this post in the threads for those announcements when we learn that steam gets shafted again.



"you are free to continue to create conspiracies and assumptions as you wish"



"you are free to correct all of these apparently obviously delusional conspiracies and assumptions--maybe every EA game is independently experiencing timing issues getting on Steam! What a statistical fluke!



But when someone asks "Why isn't Need for Speed: Hot Pursuit available on Steam?" replying with "Need for Speed: Hot Pursuit is not currently slated to come to Steam" is not an answer. There hasn't been an answer to any question asked yet.



Of course they don't have to comment, they could easily say "We don't comment on the reasons behind any decision made about platform availability and we will take your suggestion into consideration for future products", but if they say that, they can't pull this "I'm personally offended that you'd think so low of us!" garbage. Sorry, you reap what you sow.



They don't even deny it the damn accusation.



Question: Did you cheat on your wife?



Answer: I can't believe you would accuse me of cheating. You're making up a conspiracy! Being married is hard! Sometimes things aren't what they appear, did you ever think of that?

[stormhit]

People in most fields don't tend to respond to conspiracy theories.

[AngelicMachinery]

Legbiter wrote...
I agree with you though, I don't get EA's hostility towards Steam. Whatever cut Valve take from Steam sales, I'm 100% confident it's a lot less than what bricks & mortar retailers skim off.

I'm not sure of this,  does Steam pay out for each game?  Or do they simply pay a lump sum for the data that is the game?  If it is the later,  I would suggest putting the SE out on steam could have bit them in the backside seeing as there are many die hard loyalists to steam. Essentially by now,  all the people that were going to preorder DA have done so,  so they aren't really facing heavy losses anymore.

Does it suck that steam fantatics lost out on the SE edition,  yes,  but...  it's just good business.

[StingingVelvet]

AngelicMachinery wrote...

Legbiter wrote...
I agree with you though, I don't get EA's hostility towards Steam. Whatever cut Valve take from Steam sales, I'm 100% confident it's a lot less than what bricks & mortar retailers skim off.

I'm not sure of this,  does Steam pay out for each game?  Or do they simply pay a lump sum for the data that is the game?  If it is the later,  I would suggest putting the SE out on steam could have bit them in the backside seeing as there are many die hard loyalists to steam. Essentially by now,  all the people that were going to preorder DA have done so,  so they aren't really facing heavy losses anymore.

Does it suck that steam fantatics lost out on the SE edition,  yes,  but...  it's just good business.

They take a cut of each sale and brief developer comments over the years have estimated it at roughly 40%, which is a lot if you ask me.  The Garry's Mod guy confirmed they take 50% of his money. 

We know boxed retail $60 games sell to stores like Gamestop for $48, which is 20%, so that's a lot less really.  Still, once you factor in shipping, printing and other expenses it probably evens out.  I bet smaller digital outlets though like Impulse have lower percentage rates to compete with Steam.

[Kanten]

StingingVelvet wrote...

They take a cut of each sale and brief developer comments over the years have estimated it at roughly 40%, which is a lot if you ask me.  The Garry's Mod guy confirmed they take 50% of his money. 

Possibly because Garry's Mod is on Valve's engine?

Modifié par Kanten, 13 janvier 2011 - 10:53 .