1 réponse à ce sujet

[_Aine_]

First off, I hope I give enough information. Secondly, forgive me in advance if information I *do* give is unimportant or irrelevant. I would rather give more information than too little, just in case.  

Ok, here is the stats first:  

Windows 7 
Steam installed games - default directory for files is my docs (not through steam directories) 

[*]PC regular & PS3  versions, played uploaded files etc.  took lots of pics.  [*]Computer dies. I do not have access to this computer.  It does make a lovely foot stool though. [*]New computer, reinstalled regular DA:O ( I use STEAM btw) [*]Bought ultimate version for the remaining DLC I didn't have + expansion because it was cheaper.  This seemed to cause problems?  should I unregister the first one?? [*]
[*]Now, it says I have 80 files of the 50 allowed.    I looked, I really do not have that many. I deleted most of what is on my computer and in my social network characters.  [*]
Problem is, I theorize, that because I am over the files limit, it is blocking the temporary upload of my character files.  

Is there a way to get rid of phantom files?  All files IN my game at present are *not* uploaded. Only the ones that are currently ON the site now do I want to keep.  These ones here: http://social.biowar...6/albums/539214  there are only FIVE pictures  If there were more I would delete them but they do not appear to me regardless where I look, on site or ingame.[*]
[*]There are a few characters in my profile I lost to my computer dying I would like to keep, but if i have to delete them to make this work, I would.  [*]
[*]Thanks in advance.   

Modifié par shantisands, 12 janvier 2011 - 08:08 .

[Jeff Rousell]

We are working to resolve this and will post a notification in the forums once a date for a fix has been established.

Snoteye wrote...

Oh, bloody hell.
Well, my only guess would be that phantom screenshots still count against the limit while working screenshots do not. Unfortunately, there is currently no way to remove phantom screenshots. Can either of you confirm that we are indeed dealing with phantom screenshots?

We had changed the data synchronization process to start deleting screenshots from the online storage server when synching them to this site.  This was to free up space on the online storage server and give you the ability to store more files from the game.  But because this site can't synchronize or delete phantom files they still count towards your 50 file limit.

Modifié par Jeff Rousell, 28 janvier 2011 - 10:43 .