14 réponses à ce sujet

[Mwaki]

 So I just bought the "Value Games" edition of the game. 
I installed it and everything went OK. When I try to start the game after the launcher nothing happens. Instead i get the "Mass Effect has stopped working, searching for an solution, no solution found"

Any help? 

Edit:
I Downloaded the latest patch and installed it. Now I get as far as the picture after the game launcher and then the screen goes black and CTD's...

Thanks, Mwaki

Modifié par Mwaki, 13 janvier 2011 - 07:56 .

[Bogsnot1]

Theres not much we can do to help you if we know nothing about your system. Read the "How to Report a Problem" thread, and then update with the required information.

http://social.biowar...1/index/2012975

[Mwaki]

Ok.

OS: Vista Home Premium 32 Service Pack 1

Processor: Intel Pentium dual core T3200 @ 2GHz

RAM: 3.0 GB



I cant seem to find any info on video/graphics card (Sorry, I dont know much about hardware) Do i need to post anything else?

[Fredvdp]

Open DXdiag by pressing R + Windows logo on your keyboard and then typing dxdiag in the box, then press enter. Your video hardware is under the display tab.

[Mwaki]

Alright Cause' my computer is in swedish I'm making a qualified guess and it's this one:

Name: Mobile Intel 4 Series Express Chipset Family

DAC-type: internal

Estimated total memory: 1342 MB



All direct X-functions active

DDI-version: 10

WHQL: Yes

[Savormix]

Below DxDiag notes and DxDiag debug levels, you should have a similar excerpt:

---------------
Display Devices
---------------
Card name: NVIDIA GeForce 9600M GT
Manufacturer: NVIDIA
Chip type: GeForce 9600M GT
DAC type: Integrated RAMDAC
Device Key: Enum\\\\PCI\\\\VEN_10DE&DEV_0649&SUBSYS_3603103C&REV_A1
Display Memory: 1759 MB
Dedicated Memory: 495 MB
Shared Memory: 1263 MB
Current Mode: 1280 x 800 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: LP154WX4-TLCB
Monitor Id: LPL3101
Native Mode: 1280 x 800(p) (59.976Hz)
Output Type: Internal
Driver Name: nvd3dum.dll,nvwgf2um.dll,nvwgf2um.dll
Driver File Version: 8.17.0012.6099 (English)

The driver version is missing in your report.

What I must point out is that you have a generic Intel graphics accelerator, and the crash (or a GPF message) is EXPECTED as noted in the readme file, let me cite it once again:

Mass Effect does not run on a system using a GMA X3000 video card, a general
protection fault error appear after double clicking the start icon.

The only thing you can do is to update your card drivers and hope for the best. No guarantees, though.

Modifié par Savormix, 13 janvier 2011 - 04:34 .

[Mwaki]

This is what I've got. I didnt know I could get a textfile of the diagnostic earlier.

And i can get this card update on intels webpage?

Machine name: OMAR

Operating System: Windows Vista™ Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.100608-0458)

Language: Swedish (Regional Setting: Swedish)

System Manufacturer: TOSHIBA

System Model: Satellite L350

BIOS: InsydeH2O Version 1.20

Processor: Intel® Pentium® Dual CPU T3200 @ 2.00GHz (2 CPUs), ~2.0GHz

Memory: 2940MB RAM

Page File: 1639MB used, 4449MB available

Windows Dir: C:\\Windows

DirectX Version: DirectX 10

DX Setup Parameters: Not found

DxDiag Version: 6.00.6001.18000 32bit Unicode



Card name: Mobile Intel® 4 Series Express Chipset Family

Manufacturer: Intel Corporation

Chip type: Mobile Intel® 4 Series Express Chipset Family

DAC type: Internal

Device Key: Enum\\PCI\\VEN_8086&DEV_2A42&SUBSYS_FF671179&REV_07

Display Memory: 1342 MB

Dedicated Memory: 128 MB

Shared Memory: 1214 MB

Current Mode: 1440 x 900 (32 bit) (59Hz)

Monitor: Allmän PnP-bildskärm

Driver Name: igdumdx32.dll,igd10umd32.dll

Driver Version: 7.15.0010.1502 (English)

DDI Version: 10

Driver Attributes: Final Retail

Driver Date/Size: 6/12/2008 17:37:32, 536576 bytes

WHQL Logo'd: Yes

WHQL Date Stamp:

Device Identifier: {D7B78E66-6902-11CF-1777-6DDFA7C2CA35}

Vendor ID: 0x8086

Device ID: 0x2A42

SubSys ID: 0xFF671179

Revision ID: 0x0007

Revision ID: 0x0007

[Mwaki]

Sorry for being such a pain in the a** btw

[Savormix]

http://downloadcenter.intel.com/
From left to right select 'Chipsets', 'Laptop chipsets', 'Mobile Intel® 4 Series Express Chipset Family'. Then, select your operating system (Windows Vista). Then just find the graphics driver in the list.

Alternatively, direct link.

Your graphics driver version is 1502; current version is 2226.

Modifié par Savormix, 13 janvier 2011 - 07:04 .

[Moondoggie]

Mwaki wrote...

This is what I've got. I didnt know I could get a textfile of the diagnostic earlier.
And i can get this card update on intels webpage?
Machine name: OMAR
Operating System: Windows Vista™ Home Premium (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.100608-0458)
Language: Swedish (Regional Setting: Swedish)
System Manufacturer: TOSHIBA
System Model: Satellite L350
BIOS: InsydeH2O Version 1.20
Processor: Intel® Pentium® Dual CPU T3200 @ 2.00GHz (2 CPUs), ~2.0GHz
Memory: 2940MB RAM
Page File: 1639MB used, 4449MB available
Windows Dir: C:\\\\Windows
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6001.18000 32bit Unicode

Card name: Mobile Intel® 4 Series Express Chipset Family *THIS CHIPSET IS NOT MADE FOR GAMING IN MIND AND IS BELOW REQUIREMENTS FOR THIS GAME. PLAYING USING THIS CHIPSET MAKES NO GUARENTEES YOU WILL BE ABLE TO PLAY AND MAY HAVE ERRORS OR NOT WORK AT ALL.
Manufacturer: Intel Corporation
Chip type: Mobile Intel® 4 Series Express Chipset Family
DAC type: Internal
Device Key: Enum\\\\PCI\\\\VEN_8086&DEV_2A42&SUBSYS_FF671179&REV_07
Display Memory: 1342 MB
Dedicated Memory: 128 MB
Shared Memory: 1214 MB
Current Mode: 1440 x 900 (32 bit) (59Hz)
Monitor: Allmän PnP-bildskärm
Driver Name: igdumdx32.dll,igd10umd32.dll
Driver Version: 7.15.0010.1502 (English)
DDI Version: 10
Driver Attributes: Final Retail
Driver Date/Size: 6/12/2008 17:37:32, 536576 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B78E66-6902-11CF-1777-6DDFA7C2CA35}
Vendor ID: 0x8086
Device ID: 0x2A42
SubSys ID: 0xFF671179
Revision ID: 0x0007
Revision ID: 0x0007

[Savormix]

Savormix wrote...

The only thing you can do is to update your card drivers and hope for the best. No guarantees, though.

I believe I already said that.

[Mwaki]

Thanks for all the help unfortunately it was for no avail.
For some reason I cant seem to update my card drivers and considering that it was a long shot anyway I'll just buy it when i get an xbox.

Thanks again

Modifié par Mwaki, 14 janvier 2011 - 11:36 .

[masswin2lose]

you know...not to put you off or anything, but have you considered that a new graphics card that is capable of running Mass Effect is cheaper than buying a whole XBox 360? I managed to get Mass Effect and Mass Effect 2 running off an (onboard) ATI 4250. It wasn't entirely pretty, but it worked.

[Mwaki]

Haha maybe it'd be cheapar if i had a stationary but on a laptop? I dont think so. When I've checked prices on external graphics cards for laptops it lands on a pretty hefty sum.

And anyway the Xbox purchase is long overdue and a better long term investment than an graphics card.

[Gorath Alpha]

masswin2lose wrote...

you know...not to put you off or anything, but have you considered that a new graphics card that is capable of running Mass Effect is cheaper than buying a whole XBox 360? I managed to get Mass Effect and Mass Effect 2 running off an (onboard) ATI 4250. It wasn't entirely pretty, but it worked.

When the word "Mobile" is used to describe any type IGP, it is supposed to mean that the Chipset it's a part of is inside of a laptop, and only the more expensive Sager desktop replacement portable still offers that option (or at least, it did a couple of years ago).  All other laptops have all their electronics, other than RAM and storage drives, soldered permanently where attached, and then what might be thought of as the "inside" is glued / welded closed, so that attampting to access what previously was the inside will just destroy the chassis and mainboard.

There is no CPU or GPU upgrade for the current variety of mobile computer devices.